Update.. the flip flops broke the same day…read more Customer service was really odd and borderline racist. We purchased flip flops . Then asked for a bag, he goes it'll be 25 cents but we already checked out and were like uhh we don't have change now .. he just stared at 5 of us as we tried to find 25c in our purses.. we were like well we don't have change.. he proceeded to just stare at us.. so we left without a bag bc he was clearly not feeling the aloha spirit.. we went next door asked kindly for a bag and was given one for free.

Knowledgeable and Friendly! So stoked to have a shop with so much variety and stock. Flip Flop…read moreShop has been fantastic in having a variety of "orthopedic" slippers that work for plantar fasciitis. Don't worry, they have cute Olokai and Reefs, too! Their team is knowledgeable and helps get you the right fit. Family run and friendly. They also have a huge selection of Goodr sunglasses for a great price. Love that they have two locations....Kukui Grove and Koloa Town. So nice to be able to try on and purchase locally rather than having to buy online.

Just like every other Olukai shop we've been in on neighbor islands, this fairly new location on…read moreKauai is just as beautiful, combining modern lines with nature, as well as Hawaiian culture and art. My hubby and I stopped in to finally try on some of their athletic shoes, after having been fans of their sandals/flip flops/slippers for many years. They have a great selection here, so if you're looking to level up your footwear, definitely stop by! Big mahalo (thank you) to Luana who was so helpful and friendly! We both walked out with smiles on our faces and new Olukai kicks to show off!

Exceptional customer service. We went into the store and we were immediately greeted by two of the…read moreassociates. They were both extremely helpful and helping us find the pair of sandals we wanted to purchase. We ended up buying two pairs of sandals and two hats. The manager and sales associate were very friendly and gave us other ideas to visit while we're on the island. I highly recommend this store and their exceptional, friendly service. They shared with us how to return the shoes if we are not happy with them and set us up for the one year warranty. We definitely felt the aloha spirit and more from the associates and the store!

we went here to get my son a pair of sandals. Taylor was fantastic. She was very knowledgable of…read morethe products and quick to get different styles and sizes. She was very patient as my toddler was indecisive. She was professional and friendly. The store is stocked full of choices and the prices are very reasonable. I highly recommend! Thank you Taylor for giving us a wonderful experience.

This is a cute footwear boutique located in the Grand Hyatt. I was able to find Haviana slippers…read morefor my daughter that were her size and a unique style that I haven't seen yet. They sell footwear for men, women and children. I bought my daughter's slippers for $26.

Tons of cute merchandise to remind you of your stay in Poipu! They have super cute shirts, sweaters…read moreand bags with the tree tunnel, chickens, and beautiful Poipu beach for example. I also liked their huge selection of sandals from Reef that are perfect for the beach. Service was always friendly and the employees are happy to help answer any questions you may have. Price for clothing seems on par with everywhere else. Tons of free parking available all around the shopping center where you can also grab a bite to eat while you shop.

Great little surf shop that's super easy to stop by. Parking is convenient and they've got…read moreeverything from surf gear to souvenirs. Perfect if you need to grab something quick or just want to browse.

Bigger surf shop right across from Poʻipū Beach Park. Tons of gear, clothes, and accessories plus a…read morebig parking lot which makes it super easy to pop in. Great place if you need surf rentals or just want to shop around before hitting the beach ‍

Super friendly employees from the time of rental to the time we returned our beach chairs and…read moreumbrella. Very easy process and the equipment was in great condition for reasonable rates.

I loved this shopping center. They had a bunch of good shops and food options. I enjoyed walking…read morearound looking at all the different gift shops. They have a wide variety of different items with a wide variety of price points. Everyone we encountered was super kind!! I would recommend getting some food and walking around this shopping center especially if you are looking for gifts and souvenirs. Also they have multiple swim suit shops if you need a suit!!

Great shopping area with lots of variety. Whalers is here and some clothing stores. Also there are…read moreseveral restaurants - Thai, keoki s paradise, Italian and a few other places. There's also a bank and a bakery and some other small stores. Free hula show twice a week.

Pre-renovation sale is on, 30% off everything! Don't know how long it will last but they will begin…read morea 2 week renovation in June. Friendly service. Nice selection. Got a surfboard bag, Okukai shoes, and clothing!

Entered store. Several employees. Got absolutely no greeting whatsoever. Looks like a local surf…read moreshop. Well stocked. Lots of clothing, even surfboards at the front entrance area.

I went in and the manager told me everything was buy one get one free... so we got two identical…read more$39 t-shirts and two identical $6 bracelets. When we checked out it was $92 and I asked how that could be... and she said it was now buy 2 $39 t-shirts get one $6 bracelet free. What a scam. At this store they enjoy taking advantage of tourists. DO NOT shop at this overpriced garbage store!!! The place in s grossly overpriced, run by liars and thieves and smells like old shoes!

Virginia was very helpful and attentive. My only issue was that I thought the ring that I bought…read morewas 40% off (wood look with Abalone). When I left the shop and checked my receipt, I was charged full price $108. I went back in to confirm pricing and was told it wasn't on sale. I swear there was a sign that said 40% off but at this point had taken so long to pick the ring out that I left the shop happy with the ring but not the price paid. Which rings were 40% off ? I guess I will never know? I probably should have confirmed with the owner what the sale price was referring to, but she seemed frustrated that I returned to question the price after taking so ling to make the purchase that I felt bad and left without confirmation. My bad.

I was in the food store and saw clothes in a little nook toward the back. There were cute second…read morehand items for a decent price and I found a few pieces I liked. I could have spent longer but my partner wanted to leave. The person who owns Kamau is very friendly and has a good eye for pieces. Definitely take a look and help prevent clothes waste!

My FAVORITE store to shop at!…read more I have found so many great items that have become staples in my closet + pieces I gift to others, from brands including Levi's, Lululemon, Acacia Swimwear, Mai Underwear, Mahina Made, Manaola, the list goes on. I never leave empty-handed and the majority (if not all) of my recent clothes purchases are from here. The items show little to no signs of wear or even still have the tags. Plus, the prices are beyond reasonable for what you end up with! The owner, Malina, is kind, fair, knowledgeable in fashion (& much more), and is so fun to be around while shopping! Supporting this sustainable, Native Hawaiian, woman-owned shop makes me so happy. Definitely stop by the next time you're in Poipu!

By the Sea's Olukai's display of footwear is what caught my attention when I first walked in. I…read morehave a hard time justifying spending $60+ for a pair of flip flops and casual shoes, but I do like the quality of Okukai's. BTS has a lot of sizes and styles available. The chance to try on different styles and sizes was a big plus for me. I opted for a very cute pair of slip ons. I was surprised that I needed a half size smaller than what I normally wear. It's a good thing the very helpful salesman was there to guide me to the correct size. My Olukai's are so comfortable and so cute! I also found a very cute pair of mother of pearl earrings! BTS is a touristy store with a bit higher quality (more expensive) touristy things. Note that I found the same shoe at a store in the same center and online for almost $5 cheaper. However, I must say that I wouldn't have known the right size to order online if I had not tried on the shoe, and if I had not had the the help from BTS salesman.

If I could give this store a negative star, I would. I bought my daughter a pair of Olukai ($80)…read moreslippers here, and THREE days later, both sides split, rendering the Sandals unusable. When we went back to the store, salesman Gary Keeth told us that it was company policy to NOT exchange any product, and that we would have to contact Olukai to have the Sandals exchanged. When I explained to him that we only bought the sandals a few days ago, he got very upset and told me that when I bought the shoes, he stated that anything that happens to the shoes has to be handled with the manufacturer. I explained to him that I thought he meant, anything down the road - Not immediately. (He also went on to say that this happens a lot with the sandals as they can't handle the heat.). I asked him why we couldn't exchange the shoes and have the store ship the product back to the manufacturer. He then told me that it wasn't store policy and if he were to do that for me, he would be afraid for his job. Another lady was in the store, and asked him why he just didn't contact the manager and ask her if it was OK to do so. He refused and said if he did that he would be fired, as it was her day off. And if I really wanted to speak to the manager, I could come back when she was working as he wasn't going to help me. He was yelling at me at this point and wouldn't let me speak. Bottom line is, my daughter now has to wait until we get home before she can use her slippers and we can exchange them ourselves. Gary Keeth is a joke and should not be allowed to work here any longer. He's been giving the same sales pitch on how his lady friend bought him Olukais and it changed his life, for too many years now. DO NOT SPEND ANY MONEY HERE UNLESS YOU'RE ABSOLUTELY SURE YOU WANT THE PRODUCT, AND KNOW THAT IF THE PRODUCT IS DEFECTIVE, THE STORE WILL NOT GUARANTEE THE PRODUCT. YOU WILL BE S.O.L.