Used a $50 off $100 coupon here and it was helpful as their clothes are higher end. The salesperson Patrick was a kick and likes engaging with us tourist. He knows the places to eat if you meet him . read more

I always appreciate the attentiveness and customer service when I am shopping at the Koloa store. The associates are alway knowledgeable and willing to take the time to find the items needed, if they don't have it in store they arrange direct shipping options. It is such a pleasure to find a rental company that still has a focus on customer service and quality materials. read more

As far as retail experiences go, I've been to this store multiple times and the store is always in immaculate shape. As a brand, I find them a little overpriced for what they offer, but not really taking they into account with this review - it's my choice to shop here after all. They have a good in-stock position and can usually find items in my size. The staff is friendly although a bit too attentive... You know how it goes, stopping by every 60 seconds when you're in tbe changing room, asking you how you are doing every 30 seconds on the floor. I'm sure some appreciate that more than I do, but it was fine for the most part. read more

Small selection of the Tommy Bahama line but great associates! From the second we walked in someone introduced themself and we always felt like someone was available to answer our questions or help us find whatever we needed. Great one on one service! read more

My husband and I shopped here yesterday. Doc waited on us. He made us feel so welcome . We bought 2 beach chairs to use while we are here in Kauai then we will return them to the store where they will mail them home to us. They were having a 25% off everything in the store. Customer service is over the top. Love this store! I just read some other reviews and Dr Keith received a horrible review. I cannot believe he is the same person who waited on us yesterday. He was so awesome. read more

I love Tommy Bahama clothing and have always liked this store. I've spent quite a bit of money and received a number of $50 vouchers. I went in recently and was going to purchase a number of items and the $50 coupons had expired by a few weeks and they wouldn't work with me. They need to take care of their customers and develop a policy alerting them via email that their coupons will expire. They have lost me as a customer and I'll just shop online somewhere else. read more

Great service at this Tommy Bahama store in Kauai. Dr Keith is great and is very attentive to your needs. I can't believe the other two bad reviews about him. Appears they have an ax to grind or they get offended by everyone. Dr Keith was a pleasure to talk with and he treated us great!! read more

Tommy Bahama - Down the path from Tommy Bahamas, which is on the far left. - Men's Clothing Near Me - Koloa, Hawaii

I want to give Robin a special shout out for her excellent customer service. She was extremely helpful with our purchase and even had it shipped to us in 2 days. She also graciously offered us helpful advice on what to see and do during our vacation in Kauai. Thank you Robin, you are the best! read more

I love Tommy. Their new line of clothes are so nice. We have been to so many stores all across the state but my favorite is Roseville Galleria store in Roseville California. The staff are so kind and helpful. Denise helped me and Dennis helped my husband. Denise was wonderful being helpful but not pushy. She was even honest and told me what looked good on me. I am hooked and will look for Denise to help me every time. To be honest though you can't go wrong with any of them. The clothes have also changed this year. So much better looking. The quality is nice also. You get what you pay for. Go, go right now you won't be disappointed. read more

Robin was wonderful: friendly and efficient! We came in very close to closing time--not a problem for Robin. She gave us the sense that she was there to help, and is rightfully proud to be working in such a beautiful store. read more

The African-American, manager I'm assuming, was extremely condescending. I feel that he assumed I wouldn't be able to afford the clothing and treated me as a pariah. I felt an upset overwhelming sense of "you should just leave" from him. The associate who first helped me was very polite and kind so it was a shock that someone higher up than her would be so abrasive. In the end, my interactions with this manager made me leave the store without buying anything even though I fully intended to get a present for a family member. read more

I'm having a hard time forgetting how I was treated in this beautiful tommy Bahamas store. I loved walking in and having the feeling of Hawaii all around me. I found this beautiful shirt for by husband and could not find it in the store so I thought it was the last one. Disappointed I decide to see if the one hanging was a med or large thinking I would make my husband fit into it! As I was looking as salesperson came up behind my in a stern voice "what size do you need?" I turned and said I don't see these shirts anywhere is this the last one? He said, ma'am what size do you need? And then again ma'am what size do you need or do you need to know how much that shirt is?! I was very taken back by the tone he was taking with me. I then said its for my husband behind you. It would be for him. He then said in a very condescending way I've asked you three times ma'am what size do you need. I can't help you if you don't tell me what size you need! In looking at my husband I new that if I didn't really like this shirt we would be out of here! We had no idea why in such a beautiful store we would be treated so badly? I feel like once he knew we were there to actually buy his tone change. But was very insincere. I probably did not look like I could afford anything in this store. We were originally suppose to go hiking. But we did buy a shirt for my husband that I absolutely love and two dresses for myself. Just very disappoint on how the experience was shopping. Please share with the staff at this store. It really shouldn't matter what someone looks like. We should all be treated with respect and kindness. I will be even more disappointed if I ever find out that this employee is paid on commission. read more

I can't begin to explain how stunned I still am 2 days after shopping at the Tommy Bahama in Kauai. Dr. Keith is a salesman there and I've never been treated more poorly by a salesman in my life. I actually was thinking that somehow it was a joke and that either a cameraman would appear or that he would start laughing and say his behavior was a joke. He was extremely condescending and arrogant. Very disappointing experience to say the least. read more