Nice store. Weird people.
I wrote this to the store owner after a strange experience there. I received no reply, so here ya go, People of Yelp:
I bought a men's shirt and two pairs of earrings for about $184 in February 2023.
I was in this store and the sales lady talked with me a fair amount, but this man was also talking to me a lot while he was trying on shirts. He kept talking to me and engaging with me as if he was a sales person. Then he told me how disciplined the lady was, since she had not closed the store yet. He added he had discipline in the military and would not go home until his work was done. He talked a lot for a fellow customer, and he kept commenting on what I was looking at. I thought maybe he was on staff--but he was literally trying on clothing and looking in the mirror in front of me.
I tried to pay with my credit card, but apparently the internet was out. The associate wrote out the credit card information and my zip code on a credit card triplicate paper form. I left and walked around the shopping center. About 10 or 15 minutes later I was in the last store I had time to shop in car from this boutique. I had been talking to the clerks. I was going to buy a few more specific things quickly and then leave to get ready for dinner with my wife.
The man from the other store came up to me and said the credit card did not go through. Huh? I asked him if he worked at the store. He said he was the sales lady's boyfriend. The interaction was unsettling and embarrassing.
I immediately left the store I was in (never to return, my last shopping moment on Kauai) and walked across the shopping center with this strange man walking right behind me. (Had he been following me for long? I wondered.) I don't recall anyone apologizing. I do recall when you or she saw me you or she laughed and said, "Oh, he found you!" She took two dollars off my purchase of $184 and change.
I left with a really creeped out taste in my mouth.
There would have been no problem if the sales lady had written down my telephone number. Then she would not have had to sent the intrusive boyfriend hunting me down.
To the owner who never replied: This is not how to handle such problems--at the expense of a customer. Tell the boyfriend to leave customers alone. Leave the customer alone even if you fail to get the right contact information and get the credit card number incorrect. read more