Cute merch. We picked up a t-shirt and hat. The grounds of the merch shop, coffee shop, and shave…read moreice is so serene and trendy. Love!

Cutest little coffee shop in Hanalei. They have an excellent selection of coffees and teas as well…read moreas açaí bowls. Get here early as the line does fill up pretty quickly. All iced coffees come in an adorable keepsake glass jar. If you bring it back, it's $1 off your coffee. The staff is kind and quick but be gracious as they're super busy. There are a ton of photo ops around the property and some adorable souvenirs to take home.

My husband rented a performance board from Backdoor and he was helped by Kahelei , she was…read morewonderful! She even gave us local recommendations for coffee and breakfast and her approach was outgoing and personable.

Do not come here for surfboard rentals. Here are three reasons why:…read more 1. **Higher Prices**: This is not the cheapest place to rent surfboards. My family and I initially wanted to rent from a different shop, but they close early in the afternoon. So, we ended up at Backdoor Surf instead. I recommend going to Hanalei Surfboard Rentals instead; it's cheaper, and they offer both half-day and full-day options. You can check them out at [Hanalei Surfboard Rentals](https://hanaleisurfboardrentals.com/). I'm not affiliated with them; I just had a really good experience, and they loaded the boards onto our car quickly. 2. **Long Wait Times and Attitude**: At Backdoor Surf, they spend a long time inspecting the boards and handling paperwork, but that's not the worst part. One of the store associates, David, was quite rude while loading the boards onto our car. My mother asked me to watch him so I could learn how to put the boards back on the car rack when we returned. I told her I already knew how to do it, and David interjected, "Then why don't you do it?" He had a poor attitude while loading the boards, despite us paying over $80 for two surfboards and one paddleboard. Another associate, Kira, told us that David would load the boards and he still gave us an attitude, and it took him about 20-30 minutes to do it. 3. **Poor Customer Service**: Kira started rambling about her personal problems during our visit, while David provided terrible service and only acted friendly when we returned the boards. **Summary**: Choose another rental place if you prefer to be treated professionally by those you are paying and if you value timely service.

Beautiful selection of jewelry and gifts, brought several things home from our vacation trip.read more

Beautiful store filled with all sorts of gorgeous beachy themed items for every age. Jewelry,…read moreclothing, kitchen, art (yay Nick Kuchar prints!), kids items, and on and on. A must do on your upscale souvenir hunt.

This review is based on the rental facility located at Bali Hai. We rented a Beach Umbrella and 2…read moreBoogie Boards for the week. The Beach Umbrella was a nice Tommy Bahama beach umbrella but super old and flipped out in the winds at Salt Pond Beach. The Boogie Boards were old with flaps falling off that prevented us from catching good waves at Hanalei Bay and Poipu Beach. Make sure to inspect your gear before you leave! I didn't notice the quality of the boards until we were using them and seeing the rolls royce of nice boogie boards flying by us when we were trying to catch waves and going no where. This shop is conveniently located at the hotel and reasonably priced.

We rented two snorkel gears from here, very affordable! Discovered this place while we walked…read morearound Holy Grail donuts and were on our way to Hanalei bay. They have a bunch of other rentals and stuff to buy too. We got it for a day and had to leave early the day after. Couldn't return it in the evening the same day but they were nice enough to have us drop it early the next morning before they open up their store. I messaged them on the google chat or something , not expecting a reply and I got one! It was very easy to communicate and coordinate the drop off.

I love the Tropical Tantrum clothing line, and I really wish I could find the perfect dress for…read moremyself because their clothing is so beautiful. On this trip to Hanalei, I had to see what was new because it had been at least 7 years since I had been on island. My only complaint about the clothing line itself is that their spaghetti strap dresses do not contain a shelf bra, so if you are on the bigger chest side of the spectrum, this may be difficult unless you have a really good strapless bra. From the moment I walked in, I was met with some high-pressure sales which was a major turn off. I have tried on their dresses before, but they are just not flattering on my body type. I am not fond of strapless bras because they tend to smash large breasts, and are too hot to wear, especially in the humidity of Kauai. Their line is stunning, and they have beautiful shirts for men as well. The dresses come with pockets which is a plus, but their items are extremely pricey, at $239+ per dress. Once again, I left empty handed due to the high-pressure sales, high prices, and lack of shelf bra incorporated into their dresses. I therefore I opted to wear a beautiful and colorful spaghetti strap dress with pockets and a shelf bra from Marshalls for $29.99 and still looked stunning. There is a location in Kapa'a as well. Beautiful clothing and 100% worth looking at.

Really cute store in Hanalei with unique dresses. The sales associate was super helpful and found 2…read morecute dresses for my daughter. Great customer service. Loved it. We hope to be back!

Phenomenal customer service We were visiting from SoCal -…read moreOur daughter had very specific preferences and the attendant helped us to find the perfect items - She was SO personable and made our shopping experience so fun and memorable

Emma was awesome!! She helped me pick out a tee shirt ! Great prices also! Would highly recommend…read moreto anyone visiting Hanalei!

I used to shop at this store for years until my daughter had a bad experience with the owner. I…read morewon't support her business anymore. Selection is small since it's a small store. Felt like the quality had gone downhill for the price. Skip this store go to Salt and sea

I'm a 34E and the struggle is real - finding a top that fits me and provides coverage, support,…read morecomfort and looks good on my 50-something body is like finding a unicorn - we were in Kaua'i for the week and I had been in and out of multiple shops looking for a bikini - walked into The Bikini Room was greeted by Gisele and told her my dilemma - she was like "yep I've got the perfect top for you" Im always skeptical cuz this has been a lifelong problem, but sure enough she had me fitted within minutes - great style top that meets all the requirements - I bought two plus her high waisted bottom - I'm thrilled hubby is ecstatic that we can stop shopping lol win-win plus she has an online shop and ships to the mainland for $10 bucks - love

This caught our attention on our way to Haena State Park. It seemed kitschy…read more On our way back we stopped. We began to walk around. Various shops and places to eat. We walked into Big Saves supermarket and spied some local grindz. We decided to eat at the Village Snack Shop & Bakery and JoJo Shaved Ice. It wasn't until later that I read the history on Ching Young Village. Founded by early Chinese immigrants with a mercantile store and rice mill, The Village has evolved over time and still own and operated by descendants. It gave me a better appreciation for the footprint.

Fun place to just walk around and waste some time. There's some good souvenir shops here and local…read moregoodies you can buy. The restaurant food was average everywhere we ate. I'd say skip the food inside the shopping center and just walk a bit aways to the outskirt food. It's soo much better! Bathrooms are horrendous so do your best to avoid at all costs!

Van Balen has some very fine pearl pieces however I am not a fan of their sales tactics…read more Mr & I had just enjoyed dinner downstairs & were walking out of Tori RIchards when we saw Van Balen was still open Offering a variety of pearl colors and metals, found a lovely golden pearl lavalier on a diamond-cut gold chain The price was much more than I was willing to pay but I think is how all transactions are started b/c almost immediately, the salesgirl starts "discounting" the price & telling me how much "trouble" she was going to get into with the manager / owner but they were "friends" & she could *see* how much I wanted this piece Other phrases like "what's your hesitation" were the last straw & we walked out. I do not succumb to sales pressure & this place had ALL the cheesy, shady lines. So for pretty non-unique pieces, this place is lovely. For their sales approach, not a fan so overall A-OK

I've been shopping at Van Balen for years now. The staff are all very friendly, courteous and…read moreknowledgeable. The owner, Val, has a tasteful eye and I always fall in love with multiple pieces. It's almost impossible to choose a favorite! I love the jewelry styles and I can always count on quality from Van Balen. I definitely recommend this retailer for jewelry, you will not be disappointed.

Place is awesome, and was very helpful with our beach rentals. The girl who helped us out…read more(Shannon) was awesome and gave us some snorkeling tips. All the gear was great quality with a reasonable price. I would highly recommend going here! Mahalo

Great location and good service. Convenient place to grab snorkel gear and buy some nice articles…read moreof clothing.