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    Hanalei Surf Company

    4.3 (126 reviews)
    Open 8:00 am - 8:00 pm

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    3 years ago

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    8 months ago

    Great location and good service. Convenient place to grab snorkel gear and buy some nice articles of clothing.

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    1 year ago

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    2 years ago

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    1 year ago

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    4 years ago

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    1 year ago

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    2 years ago

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    3 years ago

    This is a great local surf and swim shop, with plenty of clothes and swimsuit options, including all the gear. Friendly staff too!

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    2 years ago

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    2 years ago

    I always feel taken care of, staff is knowledgeable, friendly and helpful. Medium size shop that has it all.

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    3 years ago

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    3 years ago

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    3 years ago

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    4 years ago

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    3 years ago

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    2 years ago

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    5 years ago

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    Patrick C.

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    4 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    2 years ago

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    6 years ago

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    Patrick C.

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    5 years ago

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    7 years ago

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    4 years ago

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    3 years ago

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    7 years ago

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    8 years ago

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    5 years ago

    Great clothing selection clothing! Friendly staff and also rented boards from them as well! Awesome place!

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    8 years ago

    Helpful 1
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    13 years ago

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    5 years ago

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    8 years ago

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    4 years ago

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    7 years ago

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    9 years ago

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    6 years ago

    Great customer service. We were given all the necessary items to go snorkeling. Great price for spending time with the family.

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    Page 1 of 4

    Ask the Community - Hanalei Surf Company

    Do you rent skim boards? I didn't see them on the list of items?

    No, but we do sell them :)

    Are you renting snorkeling equipment?

    Yes of course! We are open everyday from 8am-7pm.

    Don’t See Your Question? Ask Away!

    Review Highlights - Hanalei Surf Company

    The attractive young humans (Shannon, Ian, Patrick, Matthew, etc.) at Hanalei Surf hooked us up fat!

    Mentioned in 17 reviews

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    Backdoor Surf - Hanalei

    Backdoor Surf - Hanalei

    4.1(50 reviews)
    0.1 mi
    $$

    My husband rented a performance board from Backdoor and he was helped by Kahelei , she was…read morewonderful! She even gave us local recommendations for coffee and breakfast and her approach was outgoing and personable.

    Do not come here for surfboard rentals. Here are three reasons why:…read more 1. **Higher Prices**: This is not the cheapest place to rent surfboards. My family and I initially wanted to rent from a different shop, but they close early in the afternoon. So, we ended up at Backdoor Surf instead. I recommend going to Hanalei Surfboard Rentals instead; it's cheaper, and they offer both half-day and full-day options. You can check them out at [Hanalei Surfboard Rentals](https://hanaleisurfboardrentals.com/). I'm not affiliated with them; I just had a really good experience, and they loaded the boards onto our car quickly. 2. **Long Wait Times and Attitude**: At Backdoor Surf, they spend a long time inspecting the boards and handling paperwork, but that's not the worst part. One of the store associates, David, was quite rude while loading the boards onto our car. My mother asked me to watch him so I could learn how to put the boards back on the car rack when we returned. I told her I already knew how to do it, and David interjected, "Then why don't you do it?" He had a poor attitude while loading the boards, despite us paying over $80 for two surfboards and one paddleboard. Another associate, Kira, told us that David would load the boards and he still gave us an attitude, and it took him about 20-30 minutes to do it. 3. **Poor Customer Service**: Kira started rambling about her personal problems during our visit, while David provided terrible service and only acted friendly when we returned the boards. **Summary**: Choose another rental place if you prefer to be treated professionally by those you are paying and if you value timely service.

    Photos
    Backdoor Surf - Hanalei
    Backdoor Surf - Hanalei
    Backdoor Surf - Hanalei

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    Hale Nalu Beach & Bike - Best Tandem Experience

    Hale Nalu Beach & Bike

    4.6(41 reviews)
    98.8 mi
    $$

    Recently purchased a wet bag for my snorkeling gear, it has lasted a long time with minimal wear…read moreand tear, easy to pack everything in and clip on my backpack for hands free. As long as I call ahead of time for any item I need they place it to the side so it will be there when I come to purchase the object. They are very professional and friendly, plus they ave been fixing my dad's bike for a few years now and we have had nothing but good service from them. I would recommend them highly for any snorkeling goods, bikes, and/or bike parts.

    The older auntie who works here is rude. She came out and started moving things around as we were…read morelooking through shirts that were hanging up. Re-squaring and spacing the hangers and getting in the way while we were actively trying to look through the shirts for a family member who was visiting from the mainland. She acted like we were a bother when we were trying to look through the shirts. She even rudely asked do you even know where that is (Mākaha/Wai'anae/Ma'ili/Nanakuli)? We left without buying anything. Told her - Yes, auntie of course, we live right up the road. SMH - customer service fail. It's sad because uncle Derrick had a really nice place; my daughters used to get all their supplies here for surfing and bodyboarding, they did jr lifeguards every year, various meets, the Grom, etc. I also asked some friends about our recent experiences there and several of them said that they have had similar experiences there recently. She talks down to people and acts like customers are an inconvenience. I think this auntie is probably his family member since he doesn't seem to be able to correct her, it's at least the third or fourth time she's been rude and dismissive to us. This is the third strike. Who knows, maybe she just doesn't like the way we look!?! The last time we told uncle Derrick about the way she talked to us before we left, it doesn't seem to have made an impact. We probably won't be back again.

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    Hale Nalu Beach & Bike
    Hale Nalu Beach & Bike - Hale Nalu front

    Hale Nalu front

    Hale Nalu Beach & Bike

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    Hawaiian Surfing Adventures - Catching a wave

    Hawaiian Surfing Adventures

    4.9(305 reviews)
    0.1 mi
    Locally owned & operated
    Family-owned & operated

    We actually walked around quite a bit before ending up here. Checked a few spots, compared prices,…read moretalked to people -- the usual process. And honestly, I'm really glad we landed on this place. They offered us the best deal we found: $30 per paddleboard, no pressure, no weird upselling. Everything was explained clearly, calmly, and with patience. The boards were in good condition, nothing sketchy. They helped us load everything onto the car and made sure it was secured properly, which sounds small, but after a long day -- that matters. The whole experience felt easy. No rush, no attitude, no "tourist trap" vibe. Just people who know what they're doing and treat you with respect. After that, we had an amazing time out on the river. Peaceful water, beautiful views -- exactly what we came for. Four hours flew by without even noticing. If I'm back on the island, I won't even think twice. I'll come straight here. $30 for 4 hours, solid boards, good people, zero stress. That's all I need. Highly recommend.

    Best place in Hanalei to rent a paddle board or a surfboard. We checked several other spots first,…read moreand everywhere else either had much higher prices or a bunch of restrictions and hidden fees (like charging $100 just to put a board on your car roof). None of that here. They have very reasonable prices, good-quality boards, and the staff helps you choose the right size board and paddle. We paid only $30 per person for a half-day SUP rental and $25 for a full day surfboard rental, which is a great deal for this area. One thing I'd recommend though - double-check that the staff actually secures the rope when they strap the boards to your car. The employee didn't want our help, but a few minutes into the drive the boards started coming loose. Luckily, we had a Jeep Wrangler with an open roof, so we were able to hold them. Turned out the ropes weren't even properly tied, just kinda thrown on. Hopefully this was just a one-off, especially since they do keep your card on file in case anything happens to the boards. Overall though best prices and conditions in town. Definately recommend!

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    Hawaiian Surfing Adventures
    Hawaiian Surfing Adventures
    Hawaiian Surfing Adventures

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    Hanalei Surf Company - surfing - Updated May 2026

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