A shockingly five star experience. Snorkel Bob's made it exceptionally easy. Picked up my snorkel set for myself and my friend, and headed out for 6 days. Bought a couple of quick dry long sleeve shirts emblazoned with the Snorkel Bob's logo. The price was reasonable, around $60 for each snorkel set, March 2025. Pick up and to drop off could not have been smoother. The guy was extremely helpful on the very low stress. The equipment was a good quality and worked well. read more

Over priced and patronizing. Do not rent from here. Go next door to Boss Frog. You"ll spend half as much and receive friendly service. I paid over $250 for a two week rental of two sets of snorkel gear. Boss Frog next door is less than $90 for the same time/gear. Tough lesson for me. read more

Not friendly at all! I was 30 minutes late he charged us an extra day. He didn't have to do that

Very pricey! Only rented 3 snorkel sets, 3 boogie boards, and 2 snorkel belts and it came to $333!!!! Crazy prices!

Rich was so helpful when it came to booking our Nepali Coast experience & snorkel gear! He hooked us up with the best boat excursion and really guided us with what beaches to snorkle at. Highly recommend using them. Thanks Rich! -Cameron & Cheyenne S. read more

Be forewarned that this location may ask you to wear a mask. We came here on Christmas Eve 2022 to rent snorkeling gear and had great customer service. The person running the store showed us 2 different snorkels to choose from and got our gear quickly. I'm not sure what the issue was with a recent reviewer complaining about not getting service. Our service was friendly, fast and easy! Clean and well organized! Thank you Snorkel Bob! read more

Stopped in to try and find a dry bag, and was met by a cranky man who likely shouldn't work in customer service. "No, I don't." Then proceeded to tell me he had a water resistant bag that "costs $15." Very dismissive and then proceeded to ask my husband to move the car while I walked next door to Boss Frogs and was met by a lovely man who helped me and even gave me some advice and tips! I wouldn't go back to Snorkel Bobs ever again. read more

Super quick, reasonable, and helpful. Was extremely kind and flexible, even helping take care of the checkout process when I forgot my receipt. Appreciate the service! read more

The process of renting snorkeling gear was quick and easy. I had only planned on renting for one day, but when I was having so much fun, renting an additional day was also easy and I was able to do that over the phone. read more

The guy who was running this place (rich?) was extremely inefficient-- I've never had a snorkel rental transaction take over 20min to complete. He kept jumping back and forth between groups rather than complete one group at a time. Not streamlined at all.. oddly haphazard. And we were given a mask with a huge leak in it, so we were unable to even use it. Drove 1.5 hours to anini beach to snorkel (the only snorkel day we had planned on our trip) and could not even do so because I was given a defective mask. Advice: go to snorkel bobs next door. It's cheaper, too. read more

Awesome to be able to see the fish without my glasses! 10/10 thank you snorkel Bob for the rental. read more

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Excellent service, convenient locations, after-hours drop-offs, decent pricing. We've used them a couple times now and always have a good experience, strongly recommended read more

Great service! One of our flippers didn't quite fit right so we exchanged them with no issues. Also he got us set up on a boat ride to see the Na Pali Coast. Highly recommend this location! Thanks! read more

For a family of 6, Richard was amazing getting us hooked up to snorkel. He made sure all the kids had the right fit. We kept the gear for a week and used it everyday. He also has a great selection of boogie boards which we also enjoyed. Thank you Richard for your help and kindness. BTW he can also book your tours. read more

Snorkel Bob's Kapaa - Snorkeling Near Me - Kapaa, Hawaii

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The worker was a was really cranky!! It was almost like someone pissed in his cheerios that morning. It seemed like he didn't want us to be there the whole time!!!! read more

Wow, what great service. Top notch Rich was very helpful in choosing the right equipment to go snorkeling no leaks drips or errors. Hooked us up with an amazing Napali boat trip. Definitely will be back Kaua'i is amazing. Thanks rich and snorkel bobs made things simple. A Hui Hou read more

Captain kamua was outstanding, and Rainbow ( can't remember her Polynesian name) was very informative, funny and it was just a down right incredible crew. read more

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Great place to rent gear, snorkel gear was in great condition and worked well the entire week. Price was good too, and Richard was very helpful fitting us including my 5 year old. Also got us on a boat tour which was awesome, would recommend getting your gear here when you're on the island! read more

Guy was a strait crab and didn't wanna help with anything and was just in a very bad mood also waited 20 minutes before he got to help us

We have rented from Snorkel Bob's many times. We have always been pleased with the quality of the snorkel gear. This time was no exception. Snorkel Bob's even has size 15 fins for my husband. read more

This is our second time renting from this place and we loved it. Richard picked perfect prescription strength mask for my partner. All the equipment worked flawlessly. read more

We rent our snorkel gear here every time we are in Kauai. Rich is absolutely the best!! He recommends all the best beaches and is able to accommodate reservations for island activities. He is very personable and easy going. He even made sure to give me a mask that would protect my lashes, LOL! Wouldn't rent from anywhere else. read more

Easy to rent and return snorkeling gear. Nice customer service. Reasonable rental fees.

The place near our hotel said they couldn't rent the gear they had due to Covid. We found Snorkel Bobs and I'm so happy we did. We rented two beach chairs. Two sets of snorkel gear for 24 hours for around $40. Then we headed to Lydgate Park and snorkeled off the shore. It was perfect read more

Snorkel Bob's Kapaa - Lydgate Park snorkel area - Snorkeling Near Me - Kapaa, Hawaii

High prices for a 2 day snorkel kit. I felt pressured into purchasing a 2 day snorkel kit for 2 at $70+.

Excellent service and very friendly and helpful! Gave great advice about where to go and park etc and we had an amazing time! read more

I'm a local born and raised in Kauai. I was in Snorkel bobs recently to buy a new mask. I was appalled at the prices. 150$ are you kidding me :( this is insane. Inflation hit this place a lot harder than others. So I was thinking of going next door and the store clerk came out and aggressively asked me to move my car because I was going next door. I was also scolded for even touching the mask I was interested in before I seen the price. I recommended next door Boss Froggs. Nicer customer service and way cheaper prices. read more

Great service, great gear, great atmosphere. They took care of us with professionalism and care.

Snorkel Bob's was awesome. Got us good quality gear at a great price. The guy there was super friendly and helpful. He gave us advice on where to go in the winter (and where not to go) and was dead-on. We will definitely rent gear there when we come back. read more

Went here first thing in the morning and they got us fitted into our masks and we left within 5 minutes ready to begin snorkeling. I love how convenient it was to get our items and how clean they were when we got them. We used them our entire stay in Kauai. they supply you with a cleanser which was good to keep it clean daily. I appreciated the fish guide they provided us with. We were able to learn the names and actually saw a good 2/3 of the fish while snorkeling. Will return to use Snorkel Bob's the next time I am in Hawaii. read more

Snorkel Bob's Kapaa - Snorkeling Near Me - Kapaa, Hawaii

Snorkel bob rescued me after finding it quite hard to get snorkel gear on the island. I simply purchased the snorkel tube, I will admit there was a bit of sticker shock! I think snorkel bob himself helped me. He was very friendly and was knowledgeable about the product and helped me weight the pros and cons. He even cleaned my mask for me and threw in an anti fog. Go here for expertise and great customer service. read more

Excellent service, good pricing on snorkel gear. We rented for two days, but you can rent longer if you need to.

Excellent customer service by Richard the manager. I have glasses and he help me fit RX for better viewing. He adjusted my goggles to give me the best vision. He also booked us on a kayak snorting trip that includes lunch to hidden beach. He gave us tips for best snorkeling on the Island. We are really happy with Kapáa location and highly recommend it. read more

We had a great experience at Bob's snorkel. The guy who helped us (could have been Bob, I have no idea) was amazing. Yes, before we walked in we were asked to wear a mask. So if you are offended to wear masks, don't come here. He was awesome. He gave us great gear including prescription googles for my husband. He hooked us up with a last minute Luau and a helicopter tour. He gave us great recommendations for swim snorkel spots off the beaten path too. When we return, we will be using Bob's again. I see a lot of bad reviews here. Sorry to say, we didn't have a single complaint. read more

Second time renting snorkeling gear from Snorkel Bob's. They have great options and I am so happy that I can get prescription goggles. Rich was very helpful and figured out my RX when I couldn't remember what I needed. Rich also recommended a Na Pali Coast tour as well as the best days to book. That recommendation turned out to be the highlight of our vacation. PS use your Snorkel Bob's gear for the boat trip and you will be much happier than using the gear on the boat. read more

Rude guy met us on the porch--didn't want us inside. Expensive & rude. We went next door, helpful & affordable. Our car was still parked in front of his place which was literally 50 feet away from the other business. While we were inside the nice business getting our gear he called and told them to have us move our car. I could not make this up. Read the other reviews--we are not exaggerating. He needs inner healing. read more

We we're approached very aggressively, the guy not super friendly. All he wants for us to book with him to get his commission. Doesn't want to help in any other way. The mask leaked water from the nose and he said because I have a mustache. I would definitely go to the boss frog just to have the respect to rent snorkeling gear. Very salesmany want you to upgrade and want to book the tours with him. read more

I would give this place six stars if I could. Richard is helpful and knowledgeable. There is is a good selection of gear and we were pleased with ours. The weekly rates are great. If you forgot your SPF swim short at home, Snorkel Bob's sells them. They provide you with free very descriptive maps. Also, you get two boogie board rentals if you book a tour from them. Richard recommends us smaller tour operator called Catamaran Kahanu and we could not be more pleases with it ! We saw manta rats, poipurses, and whales. Richard made booking very easy. I would rent from this place again ! read more

We actually booked our excursions with Boss Frog's next door and would've gotten a good deal on snorkel rentals but since they were out at lunch, we decided to head over to Snorkel Bob's. It was our last full day and we just wanted to do some snorkeling before we caught the sunset. We went with the "good" snorkel sets which ran us $9 apiece, we didn't really care too much about the price because we just wanted for one day. They have an after hours equipment return box so make sure to hold on to your receipt and place it in the equipment bag when you return the rentals. Also, tie all the bags that are with your rentals together so that they know you returned them. To avoid any hassle, we just dropped the stuff off in the morning before we headed for the airport. They still ended up calling to ask about whether or not we returned the equipment. That's kind of weird considering we handed it over in person. We've decided to just take everything that is included whenever we book an excursion. We could have had boogie boards for free and discounted snorkel equipment. Worse come to worse, we could have just kept everything in the trunk and used them if we had a chance. read more

We decided to go here based on a recommendation from a coworker. We got there and the Snorkel Bob's staff person (older gentlemen) greeted us. He was assisting a large group. Once he finished with the large group, we indicated we wanted to rent 2 sets of snorkel gear. He described 2 options to consider for the snorkel...we opted for the higher end one because of the valve mechanism that was supposed to prevent water from entering the snorkel air tube. At checkout, I indicated we would try to return the gear within 24hrs. The staff person rang up the gear for two full day rental for some reason. I then asked if there was any incentive to return it less than 24hrs, he said no in his first breath and then said that there may be a discount. At this point, I was starting to get irritated with his snarky attitude. I then asked him about a snorkel spot (Haena Beach Park) on the north side of the island...at this point, he said "why do you want to go up there?" with a condescending tone. He asked where I was going to park, etc. I told him what I knew of the spot, and he dismissed me with a comment, "I have no idea what's going on up there". Really? You are a snorkel shop. Just because I didn't buy an expensive snorkel tour package from him, doesn't mean I need that kind of dismissive / condescending attitude. Anyway, we left and went to that spot and had a great time...except both my wife's and my snorkel kept getting water in the air tube. Complete junk. We have been snorkeling for 10years and have never had issues, so it is not user error...just cheap, bad engineered equipment. When I returned the gear, I was greeted by the same gentleman. I was trying to return the gear in the 24hr return box, but it was locked. They guy came out and again with a snarky attitude said, "that is only for after hours returns". Next he takes the gear and asks me for the anti-fog bottle....I'm like what anti-fog bottle? I indicated we didn't receive one...he responded with, "well I give one to every customer"...like I was lying or something. At this point, I left without incident even though I wanted to confront him why he made that statement. Is he inferring I took some cheap ass anti fog spray...the obvious answer is NO. He simply didn't give us one even though it was advertised to be included. So in summary, the guy had a bad attitude, charged us for 2 day rental when we requested 1 day, didn't provide any-fog spray, and the snorkels were junk. If I could give zero stars, I would. Plenty of other options on the Island, don't waste your time here. read more