We were traveling on a cruise to multiple islands and were scheduled to make a snorkeling excursion in Kona when the swell blocked operation of the tenders and thus resulting in the cancellation of the port visit. We scrambled in vain to book a replacement in Kauai (The next and final port) to no avail.
We decided to go it on our own. A search of the available snorkeling rental shops led me to Kauai Bound. It was extremely convenient when on a cruise. located right by Kalapaki Beach on Rice St. with easy access either by shuttle to the beach from the port or by car. There was ample parking right next door. Very easy to get in and out. The shop was small but loaded with absolutely first-class gear at a reasonable price and great rental terms. Renting a day means returning by the close of the following day.
The owner (Christopher Holmes) was fabulous. He is first class customer service personified. He explained all the gear: why it was the right choice, all the features, what steps to take to fit masks, supplied anti-fogging agent, explained its use, how the purge valves on the snorkels worked, fitting masks, fins, etc. He took numerous extra steps that went above and beyond just renting gear.
He then took the time to explain where to go, what to expect there, where to enter the water, where to get out, what to see around each location, and even offered suggestions for lunch spots and other very helpful things that were fantastic for someone who is brand new to the area.
Even better, all of his advice was right on the money. We saw turtles, dozens of different species of fish, great video w/ our go pro to revisit later, had simple entry to the water, zero fogging of masks, had a great lunch, and had a wonderful time.
Getting out of the water I had not remembered his exit point and boy I wish I had. It was very difficult amongst the coral and lava rocks. After exit, I remembered his words and wished I had remembered, so take heed of his advice.
Return of the gear was inordinately simple and he was very gracious and thankful for our business. I will return each and every time I go to Kauai to patronize this business. Choose Kauai Bound. You will not regret it. read more