My husband rented a performance board from Backdoor and he was helped by Kahelei , she was wonderful! She even gave us local recommendations for coffee and breakfast and her approach was outgoing and personable. read more

Wow went shopping there today and a young man, Regan, was so welcoming and energetic. Asked what we were looking for and how he could help. Great customer service!!! We will definitely be back to this shop. read more

Do not come here for surfboard rentals. Here are three reasons why: 1. **Higher Prices**: This is not the cheapest place to rent surfboards. My family and I initially wanted to rent from a different shop, but they close early in the afternoon. So, we ended up at Backdoor Surf instead. I recommend going to Hanalei Surfboard Rentals instead; it's cheaper, and they offer both half-day and full-day options. You can check them out at [Hanalei Surfboard Rentals](https://hanaleisurfboardrentals.com/). I'm not affiliated with them; I just had a really good experience, and they loaded the boards onto our car quickly. 2. **Long Wait Times and Attitude**: At Backdoor Surf, they spend a long time inspecting the boards and handling paperwork, but that's not the worst part. One of the store associates, David, was quite rude while loading the boards onto our car. My mother asked me to watch him so I could learn how to put the boards back on the car rack when we returned. I told her I already knew how to do it, and David interjected, "Then why don't you do it?" He had a poor attitude while loading the boards, despite us paying over $80 for two surfboards and one paddleboard. Another associate, Kira, told us that David would load the boards and he still gave us an attitude, and it took him about 20-30 minutes to do it. 3. **Poor Customer Service**: Kira started rambling about her personal problems during our visit, while David provided terrible service and only acted friendly when we returned the boards. **Summary**: Choose another rental place if you prefer to be treated professionally by those you are paying and if you value timely service. read more

Backdoor is hands-down one of the best spots in Hanalei, and Taylor, the manager, is the reason why. Every time I come in, she makes the experience feel personal--warm, welcoming, and genuinely fun. Taylor has such a great vibe. She knows the shop inside and out, curates everything beautifully, and makes you feel like you're a part of the community, not just a shopper passing through. Whether you're looking for something specific or just browsing, she goes above and beyond to make sure you find what you need (and usually something you didn't know you needed!). The shop itself is incredible--unique, stylish, and full of things you won't find anywhere else--but Taylor is what makes Backdoor unforgettable. She's the heartbeat of the place. If you're visiting Hanalei or you're lucky enough to live on the North Shore, definitely stop by Backdoor. Ask for Taylor--you'll leave with something amazing and a smile on your face read more

Great experience, really nice fun clothes, not cheap stuff, perfume Roll ons were amazing & we rented surf boards one day & paddle boards another, equipment was fine!! Service was great, Taylor is smart/ savvy & friendly, tx for making this a great experience! Kev & Suzanne read more

My girls first trip to Hawaii and a surf lesson was high on their must do list. Researched several places and this one was well reviewed for good reason. read more

Really nice store with a great selection of products. Worth a stop. Stuff for all ages, nice gifts. Lots of t-shirts and button-ups.

Came in looking for surf shirts. Big selection. One of us wound up with a sweatshirt. We met Zeke. He knows his inventory. We couldn't find the shirt I wanted but always Fun to talk Surf. 50 year difference in ages and the story doesn't change. We even had a common friend. All good. read more

I'm a long time resident, and I always enjoy going to Hanalei and checking out "backdoor Surf"....Great products, fair prices, quality stuff...but most of all the sales personnel....the store was packed, but Taylor made us, and everyone feel relaxed and welcome. Everytime I go there always a treat and pleasant experience. read more

We needed surf shorts and a gat for our trip. It was super busy in the store. Zeek was able to help us get exactly what we needed without making us wait too long. He really showed us the Aloha of Kauai! Thank you Zeek! read more

Backdoor Surf - Hanalei - Zeek froM back door surf. - Sporting Goods Near Me - Hanalei, Hawaii

Found Rainbow slippers (new braided style) for same price on Mainland! Small store but easy shopping center parking out front and good selection of clothes, swimsuits, and footwear. Write a Yelp review for 10% off! read more

Really good pricing for cool clothes! Very friendly staff and clean store. We got a couple shirts and bathing suits for the day! Lots of good choices. read more

Not only is the selection amazing, but Zahra was such a blessing... grandpa bought the wrong size, we had to cut it off after forcing it on, and she was generous enough to offer a 10% off for our troubles. Couldn't ask for a better hostess and generally kind staff. We will return for sure!!! read more

This place has a lot of cool items. My only complaint is how my husband and I were treated. The staff were not inviting or welcoming at all. When my husband and I went to pay we didn't even get a hello. After paying we said thank you and the staff member responds, "yup" as she plops the rain jacket on the counter. The whole experience was unpleasant even to ask questions about a certain item. A little customer service goes a long way. Left the store with what we needed but also with a bad taste in our mouths. read more

Oh, I love this store! I got to Kauai yesterday and realized I'd forgotten my running bra and shorts. Crystal answered the phone and was so nice and so helpful. I went there and again, Crystal went out of her way to help me. Then at the register, Sarah was absolutely delightful as she checked out my items. Thank you, Sarah and Crystal. I've rarely enjoyed a shopping experience this much. Can't wait to go back! read more

Mahalo to Zeke for taking care of us. Picked up the wife a new Impala long board and grabbed myself some nice Raen sunglasses. Great selection of brands and helpful staff, be sure to stop by and find your self some goodies. read more

Great for last minute needs! Good sale rack and local gear. Would recommend for anyone coming in from out of state.

Great spot to find reasonably priced beach attire and equipment. The staff was very friendly and helpful. Store was clean and organized.

This shop has the coolest merchandise. I needed a bag and my husband needed flip flops. I wanted to buy the entire store! We visited from Portland Oregon. When I go back to Kauai, I will definitely be shopping there again!!! read more

This shop is awesome! Well organized and great selection. The staff was super friendly and helped me find some board shorts... was a little bummed that they didn't had more XL shirts though. read more

Backdoor Surf - Hanalei - So well organized - Sporting Goods Near Me - Hanalei, Hawaii

Zeke was my sales person and he was very helpful and knew his product knowledge. We am visiting for the first time. He also helped my husband buy a pair of sun glasses I've been trying to get him to buy. Great service!! read more

Cool store with hella cute clothes. I went in a few days ago and I got the cutest one piece I've ever owned! I was helped by the nicest people, Zeke and Sarah. They were both very kind and had great customer service. I'll definitely come back in again :) read more

Aloha .. I needed a new day bag for a new edventure in Kauai public schools ... a bikini shopkeper nearby recommended Backdoor as a resource for such things ... I was surprised at that nudge as I has not noticed this in the store on previous occassions. And there they were UP high throughout the store. Plenty of rollers, shoulder bags, dry bags .. Mahalo! Keala for patient consult while we compared and contrasted, then and put two on hold overnight. Mahalos Sara and Zara for a genuinely immersive and engaging chat the next afternoon~eve, afterschool. We coveredd alot of ground, all wrapped in lively Aloha Spirit, and decided together on the right bag, dB) for the task at hand ( to water~safely tote tech and bento~lunchables). Good Qi ! High Fives and Bravx! Corey = : ) ~ read more

Loved the clothes! Sarah helped me pick out the best pair of pants!!! Love this place

Sarah, Zeke and Lelei were extremely helpful today! Zeke helped me pick out a longboard and Sarah and Lelei helped my mom pick out sunglasses and swim wear! Highly recommend this store for their great service read more

Backdoor Surf - Hanalei - My new longboard! - Sporting Goods Near Me - Hanalei, Hawaii

Good prices on board rentals. Large selection of bathing suits and clothing. Friendly staff.

I visit Hanalei every year and every time I visit Backdoor surf shop. Always the best t-shirts, sweatshirts, jewelry and other goodies. Love the addition of Vouri. And other great surf brands. Sarah and Zahra were awesome. So helpful and helped me find all the good stuff! Left stocked again and I am sure I will be back to shop this store again before we leave Hanalei. read more

Great selection of clothing and surf gear. Prices are very reasonable, especially compared to other shops on the island. Great store. 5 stars read more

We haven't been here in a while so it was a nice surprise to see their new arrangement of the store, it really works and makes it feel more spacious. Organized & easy to shop. Friendly & helpful staff. read more

Great place for board rentals. Staff super nice and knowledgeable. Reasonable rental prices.

mahalo Zeke...nice selection of island gear. stoked and customer service was great. RVCA and lot of island stuff and gifts also.

Great surf shop in Hanalei with tons of cool merchandise. If you forgot anything, need something new- this is your spot! Amazing swimsuits for ladies, full selection of great flips & jewelry! read more

I came in to try on and buy a pair of Oakley sunglasses and had phenomenal service buy the two people on their shift, Sarah and Zeke. They were very nice and caring and helped me with me trying on the glasses, and then buying them. I really do recommend shopping here and hopefully you will meet these two incredibly nice people. read more

Great service by Zahra!!! Good selection of t shirts sweats and water and skate gear.

Bought some awesome shoes! Sarah and Zahra were fantastic and helped us find exactly what we needed!

The strung out employees were rude and inattentive. Then when I went to pay, he charged me for a sticker I never asked for. In fact, I think it was a sticker affixed to the tag of the shirt I bought. Super defensive when I asked - OBVIOUSLY TRYING TO SCAM ME! Good luck with that. read more

Friendly staff! Good selection. Tons of cute surf wear, reasonable prices. Sales girl gave us a mask to shop around which was nice

Thanks gang, great products and a wonderful staff, Sarah and Zara were awesome

Great surf shop with large selection of clothing. Fair, good prices on board rentals also.

Back door was amazing! Great selection of surf gear, clothes, and shoes! Staff was super helpful. You need to visit!