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    Bikini808 Shop

    4.5 (2 reviews)
    Closed 12:00 pm - 6:00 PM

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    9 years ago

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    Lucia P.

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    9 years ago

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    Backdoor Surf - Hanalei

    Backdoor Surf - Hanalei

    4.1(50 reviews)
    0.1 mi
    $$

    My husband rented a performance board from Backdoor and he was helped by Kahelei , she was…read morewonderful! She even gave us local recommendations for coffee and breakfast and her approach was outgoing and personable.

    Do not come here for surfboard rentals. Here are three reasons why:…read more 1. **Higher Prices**: This is not the cheapest place to rent surfboards. My family and I initially wanted to rent from a different shop, but they close early in the afternoon. So, we ended up at Backdoor Surf instead. I recommend going to Hanalei Surfboard Rentals instead; it's cheaper, and they offer both half-day and full-day options. You can check them out at [Hanalei Surfboard Rentals](https://hanaleisurfboardrentals.com/). I'm not affiliated with them; I just had a really good experience, and they loaded the boards onto our car quickly. 2. **Long Wait Times and Attitude**: At Backdoor Surf, they spend a long time inspecting the boards and handling paperwork, but that's not the worst part. One of the store associates, David, was quite rude while loading the boards onto our car. My mother asked me to watch him so I could learn how to put the boards back on the car rack when we returned. I told her I already knew how to do it, and David interjected, "Then why don't you do it?" He had a poor attitude while loading the boards, despite us paying over $80 for two surfboards and one paddleboard. Another associate, Kira, told us that David would load the boards and he still gave us an attitude, and it took him about 20-30 minutes to do it. 3. **Poor Customer Service**: Kira started rambling about her personal problems during our visit, while David provided terrible service and only acted friendly when we returned the boards. **Summary**: Choose another rental place if you prefer to be treated professionally by those you are paying and if you value timely service.

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    Backdoor Surf - Hanalei
    Backdoor Surf - Hanalei
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    Bikini808 Shop - swimwear - Updated May 2026

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