The store manager is a dishonest fat little prick…read more Short version. I bought a new phone. They didn't have it in stock... no issue. They shipped it to me and got it set up myself. He never told me I had 30 days to return it. So I returned it on day 35. Instead of the 800 I was supposed to receive he offered 135. I told him "cool more att shenanigans". He then told me "get out of my store and there is no refund". Seriously fuck this place.

Terrible f**n service ! Come to the branch at 4:45 waiting patiently for one of the 2 sales…read moreassociates to finish with there customers . ac was broken so it was hot we step outside for not even a min one of there customers leaves so we walk back in they don't acknowledge us the guys walks straight to ANOTHER customer who walked in after us to help him and we're stuck waiting for an additional 30 minutes and ended up being "too late" to service ! regret opening our account with them literally 2weeks ago

After many years paying $$$ with AT&T, finally made a switch to T-Mobile. 2 lines, 2 free iPhone…read more16e, international plan INCLUDED, great insurance plan, we are now paying $50.++LESS than AT&T per month! (AT&T=$12.00 per 24 hours international Japan. I frequent Japan at least once a week) THE BEST OF ALL is their Customer Service. Aaron assisted us every step of the way, ensuring that T-Mobile service in our home area was covered and finding a plan that suits our needs best. Then, keeping our phone numbers, switched us from AT&T to T-Mobile seamlessly. He even switched out our old phones to new and ensured everything was working properly. We are So Very Grateful for Aaron's help. We are Not tech savay so we appreciated his expertise, attention to detail and patience. You've got to make a switch and you've got to see Aaron!!! He's at the Kukui Grove shop.

Great cellular service, nationwide and overseas, free texting and fabulous wireless Internet…read moreservice at our home. We love T-Mobile .

Looked at my phone said what she could do and did exactly that. It has been a few months and my…read morephone still works great. Luckily mine was fixable and compared to prices on the mainland I felt like it was a fair price. Very happy I went there. I mean here. I mean to We Fix Phones Kauai.

My IPhone 13 crashed & I thought was unfixable. Sam managed to bring it back to life in less than…read more1/2 hr while I waited. Such incredible service & a a really reasonable price.

kalani is the man!!! Always humble and honest and looking out for the best interest for the…read moreconsumer. He helped me out in finding the best plan for my budget and also a phone because I was in transition of going to a different carrier. He is all about making sure that the customer recieves the service they want and not just an upfront sale. He has been in the business for many years in the island and we all trust him because his work ethic is impeccable

Kalani helped me unlock my ancient iphone on short notice. Very reasonable price, courteous and…read morehonest!

Rachel and her husband are not only the coolest and nicest people on the island- their work is top…read morenotch! We bought a used 2019 Jeep Wrangler and the stereo was so outdated and we wanted CarPlay and SS Customs took such good care of us and did a phenomenal job! And the final price was $700 less than Rachel quoted - which was awesome! Thanks so much for providing amazing service!

I was visiting my friend on Kauai and he asked me to pick him up from this place as he was getting…read morehis stereo installed while we went Holo Holo around. We came back and we were able to see them putting his car back together. For those who know me, know that I'm very anal and let me tell you, these guys solder their connections which if you know is way better than using t-taps and butt connectors which can cause problems down the line. No birds nest of wires, everything cut to proper length. I was really impressed. Speaking to the owner Steve, I found out he was the guy who used to do those crazy custom installs in some of the cars and boats you see in magazines and at the car shows. I would recommend these guys for all your car stereo, security and accessories needs. Very knowledgeable and professional. They carry brands such as Alpine, Kicker, Viper and Clifford alarms.

My expectations for a normal do it yourself oil change keep me coming back to the Luck of the…read more0'Reilly Auto Parts Locations in Oahu and now here on Kauai. Having shipped my 2012 Toyota Prius over to the garden Island knowing my oil change was overdue had me heading toward the green shamrock auto care specialists. A special touch of a high Five Star service was receiving a hand shake, heart felt thanks for my service and a discount towards my purchase for my service as a Military Veteran. I am humbled and appreciate that extra touch of individual customer service, that exceeded my expectations. O'Reilly's has been my primary go to automotive parts store, for a majority of my do it yourself requirements. A salute and handshake back at you for your outstanding customer service: Allen H.

Quick and easy experience. Aaron was super helpful, changed out my old battery and put in a new…read moreone. Mahalo

Needed a new battery and SKYLER was super helpful excellent customer service! He helped me get the…read moreperfect battery and helped me install it! Wow grateful beyond measure! Thank you! Highly recommend!

I needed a new car battery so came here. First time here. Purchased what I needed and sales clerk…read moreinstalled the car battery for me. Battery installation is one of their services they provide. Whew, glad it all went well! Thank you to the guy who did the transaction and installation.

As far as retail experiences go, I've been to this store multiple times and the store is always in…read moreimmaculate shape. As a brand, I find them a little overpriced for what they offer, but not really taking they into account with this review - it's my choice to shop here after all. They have a good in-stock position and can usually find items in my size. The staff is friendly although a bit too attentive... You know how it goes, stopping by every 60 seconds when you're in tbe changing room, asking you how you are doing every 30 seconds on the floor. I'm sure some appreciate that more than I do, but it was fine for the most part.

I used to buy a shirt from this location every year... it literally was part of my Kauai tradition…read morebut the last 3 years they never seem to have ones I like in my size (XL). I know I can buy online but it was always a nice feeling to support this store and try on before ordering online. Please start stocking more standard sizes.