Bello the tmobile representative was amazing! He helped my grandma get a new phone and was very…read morepatient. Great customer service here!

Chris, Luis, and another gentleman helped us yesterday to transfer our family's phones and…read moreconsolidate with my plan after my son dropped his old phone in the hot tub and it was unable to be repaired. They were very pleasant and helpful, and not at all pushy like I have experienced with another carrier's representatives. I would highly recommend.

I had issues with American gas so called those folks ,great service and people working there A++++read more

I knew we had a choice, but I started 15 years ago with Hawaii Gas and never looked back. They…read morehave never disappointed me yet! Now we have a situation with a road closure of the only road in or out of our neighborhood during typical business hours for a massive repair for the next year. BLESS the operations manager - he absolutely was totally helpful and reassuring that they would work with the contractor to get our deliveries through whenever we need them. Everyone there is super pleasant all the time, and I can't say enough good things about them. So I'll be able to "keep cookin' with gas" (and hot water, etc.) without interruption. LOVE YOU, HAWAII GAS FOLKS!

Great service: clean and quick! Responded immediately and did the job that day After a Costco…read moreinstallation got postponed twice! Recommended for tv install/ mount professional.

Bought a second hand stereo system hooked it up no sound. Called these guys to check it out told…read morethem everything I did and went through the set up to see if they could help me. They checked through everything I did they said everything looked right. They called in their master tech, he came in with a condescending tone he questioned me about my system and how I wanted the system to run. The master tech unplugged some wires and said the receiver is broke and he can't do anything else about it. They charged me $224 for that. So I was sold a broken receiver for $380 and $224 to confirm it was broken, a $604 dollar loss. They said , "call us when you get a new receiver." I asked, will you install it for what I paid today? Thinking since he was charging me for an install but did really install anything. He was like no, I will charge you again.

Oh my... Hawaiian Tel…read more.. We moved to a new place, and a technician came yesterday to install the internet. Right after he left, the connection started acting up. After spending about 40 minutes troubleshooting with support, they told us the installation was done incorrectly and that the technician needs to come back. Basically, now we get internet for 10-40 minutes if we're lucky, followed by 5-20 minutes with no connection at all--and there's no way to predict when it will come or go Extra star from my previous review: I also made sure to ask them not to charge me for the transfer/ service since it hasn't actually been provided and they agreed to that, and wait time on the line was only 15 min

Ma Boo Hai Hawaiian…read moreTelcom is going to be the source of so many heart attacks and strokes on this island. You can never get a person from Hawaii. It's always people from the Philippines. Always! It is impossible! We called once to fix our internet. Tele-operators in the Philippines were so useless. Can we speak to someone in Hawaii? No Do you know why they are so late? No Will you be able to send someone today? No What comes after Filipi? No. We asked accounting because sometimes they can forward you to someone who can act if you threaten loss of money... still no. They only go worried about or situation when we threatened to give them a shitty survey review. Installs are quick to act. Repairs can take months... After months of waiting on internet repair. We had enough! So to work around their useless tele-operators. We called to Install... just so we would have a worker come in to the office. We spoke with them. Stated our problem and they fixed it on the spot with a phone call! Hawaiian Telcom should change their name to Filipi NO Telcom.

Great resource for low voltage contractors, fiber, and networks.read more

From the owner: Honolulu Network Cabling and Fiber Optic offers data & voice cabling and network services for…read morecommercial and industrial customers throughout Hawaii. Our telecommunications technicians and contractor's services include, Cat5-Cat5e-Cat6 Cable Installation Fiber Optic Cabling, Termination, and Testing Business Telephone Systems - VOIP (Voice Over IP) Commercial Wireless Network Solutions - Point to Point Wireless Server Room Projects- Build, Clean Up, Relocate, etc Security- IP Cameras, CCTV, Video Surveillance Dmarc Extensions - Cut Overs - Technicians Available Honolulu Network Cabling and Fiber Optic is proud to offer voice and data cabling and telecommunications services to commercial customers throughout Honolulu, Hawaii Kai, Waikiki, Kaimuki, Kailua, Kaneohe, Ewa, Aiea, Pearl City, Mililani, Waipio, Pearl Harbor and surrounding areas.

If I could rate this company with zero I would. DO NOT ENGAGE with this company. Run away. They…read moretalk a good story but implementation and service is the worst I have experienced in 30 years in business. The call the center is in the Philippines. When you need local help you need to go through layers of "so-called" offsite help. When you need a tech to be onsite especially when doing the cutover. They told us you can do it yourselves. That didn't work and now they are sending a tech over since our phone service still doesn't work when we asked several times for a tech to be onsite. It has taken us over a month from porting to still not having phone service. Their solution is that you have to buy more services which then takes LONGER to implement. I get companies are enamored with saving money with outsourcing, but at the end you end up losing clients with the crappy service. Wake up ServPac. We are trying to help local companies, but you need to step it up!

Be careful before you make a contract with this company. In the terms of agreement it looks like a…read more3 year deal. It's actually written in big letters, but it says 5 years in a smaller letter font in the order sheet. After 4 years in their contract, we had to cut costs during this hard pandemic situation and we are down sizing and wanted to terminate the contract. But they are still asking an early termination fee over $1800. No other communication company recently is asking for a 5 year contract. It's sad... In addition, they raised the monthly fee from $136.07 on the contract to $146.31 without any notice. It is automatic pay from my checking account, so nothing I can do.

The service and professionalism I have received for the past 10 years is our standing. I have…read morereferred SOS to several of my friends and customers.

I've known these guys and the company for a while and SOS Tech is a top-notch, world-class IT…read moreservices firm. If you run a small or mid-sized business and are looking to outsource your IT management and support or get a new phone system or, heck, even get just one computer it would behoove you to call SOS! A lot of IT guys and IT companies claim to be your "trusted advisor" when in reality they are just trying to line their pockets or, worse, have no idea what they are doing and cost you money without truly solving your computer network issues. The owner and technicians at SOS offer that rare combination of being skilled and experienced yet they truly care about their customers. They're trustworthy and offer real solutions - they're not just out to make a buck like a lot of other service providers. Call them up - you'll see what I mean. It's evident even in the first phone call how they conduct business. Highly recommend SOS!