Zero help from the staff in the Hanover. The company give me the run around after, in this store…read moreand corporate. Notes on my account the store claims they can't waive. Never offered a tissue after being upset and frustrated for week battling with the company just to pick up a phone they cancelled. Zero customer service, empathy. Only wanted to help with my Father got pissed and started talking. I had to call corporate bad cause they couldn't be bothered.

Very disappointed with customer service at Verizon wireless in Hanover. I wanted to add an iPhone…read more11 to my account the initial purchase went fine. When I attempted to sync the watch with my phone it would not sync. I followed all suggestions and even Google online advice. I returned to the Hanover shop less than 24 hours after purchase and told them the watch would not sync. They told me it was $30 fee for them to sync the watch. I agreed as long as it was not a defective watch. They could not sync it. They told me because it was an Apple product I would have to bring it to them. I insisted I was not leaving without a new watch (purchased less than 24 hours ago). They took the watch out back and claimed to have synced it up to two different phones and insisted it was my iPhone. I asked for them to try a new watch on my phone but they refused. I got a refund went to The Apple Store purchased the same watch synced up on the first try with no work done to my IPhone. I am a long time Verizon customer with many devices on my account. I was not happy with the services offered.

We have worked with Dean for many years. He is a great wealth of knowledge, works efficiently, and…read moreis always able to help out. We have an older Merlin system which he had installed and then moved when we did. He is always available and a pleasure to work with.

After having a 3 week nightmare switching from one phone/internet carrier to another, I reluctantly…read morestated thinking we may have to purchase another phone system. The new phone carrier said "all good" from their end; the phone guy they sent our for the install said everything "should be working fine"; heck, we even had some big telecom company technician here for 2 hours saying something in the system must be burnt out and their solution was to sell us a $5,000 new phone system! Yikes! This morning I stumbled onto Gallo Telecom's website. I spoke with Dean and in less than 5 minutes I knew this guy could figure it out. I got him some information he needed; he tested our phone lines remotely and after about 15 minutes for reasons known to only Dean and God, he figured out the new phone carrier programmed our lines incorrectly!!!! I called the carrier; told them exactly what Dean told me to say; and like magic, the system is working perfectly! Absolutely and without the slightest hesitation, Dean is my hero. If needed, I would call him again in less than a minute and suggest to anyone else who needs a Guru in the Telecom World to do the same. He made it simple, effortless and as uncomplicated as it could possibly be for the lay person. My hat is off to you Dean and everyone else at Gallo Telecom. Jessie Cuddy, Realtor Broker/Owner Boston Bayside Properties Boston, MA

Matt asked for a deposit of $50. I brought the machine to his house. Later that week he said it…read moreneeded a "kit" which was $375. I told him I was considering a new printer similar to it at Best Buy for $399, but decided, to go ahead with fixing it since he already had it. When I went to pick it up the price had changed to $419. Whatever...maybe it was sales tax and something else. After I left I realized I hadn't got my $50 deposit back. I called him 3 times during the week, left messages asking if he could Venmo it to me if that would be easier. I tried to call him again and now I was getting this weird double ring and a disconnect. I went and asked my office mate if she could try the number and he answered the phone right away. I asked him how I could go about getting my deposit back, and he said he wasn't going to give it to me - that I don't get it back. He never said that the deposit would be on top of everything else. Why would I pay $469 when I could get a brand new printer for much less. The guy is slimy - bad news. I recommend staying away from him. He is deceitful and will take advantage of you. I'm still contemplating small claims court.

They fixed the paper jam in my copy machine. Nice to find a local business that provided good…read moreservice.

Great experience! Will use again. They were quick to respond and able to fit me in that day.read more

From the owner: TechToucan Solutions is proud to provide top-quality IT services for home and business clients. Our…read moreservices include software setup, computer repair, data recovery, TV setup, internet troubleshoots, Apple and Android phone repair, and much more. We do it all! In addition we also provide complimentary IT consultation services, as we believe in delivering value to our clients and ensuring they receive the best possible return on their investment.

In November 2016, we contracted with Interconnect to provide software upgrades and support for our…read morecompany's access control system. In late February 2017, we had a system failure and called on Interconnect to repair the issue. Other than a single, unproductive technician visit, Interconnect did nothing to help us resolve the issue. Their representative - Robyn - was extremely unprofessional. They made many promises to fix the system issue but never came to the office in three weeks. We finally had to turn to another vendor for repairs. Interconnect ignored our emails and letters requesting a refund. They finally responded to an attorney letter. They may be a very good company on the technical side - though we never got to find that out. But when it comes to service and doing the work contracted for, Interconnect receives a grade of F.

From the owner: ICCSI can provide you with a design build allowing you to set your building aside from others by…read moreadvertising it as “best in class” for technology and public safety needs. We provide a design and installation for complete infrastructures that will be platinum certified in Wired Scored and Smart Building technology. ICCSI adheres to all public safety requirements guaranteeing mobile phone connectivity, especially in case of an emergency. We also provide cloud-based video surveillance and access control systems with mobile credential technology to ensure tenant safety.

We switched Internet service from Xfinity to T-Mobile Internet in October 2024. We were promised a…read more$220 Visa gift card which was never received. Early January, my husband called and they said it was on its way. Unfortunately, my husband passed away a few days later. We never did receive the gift card. I called T-Mobile to find out what was going on and they told me I'm not authorized for them to help me. I tried to get online with T-Mobile but they want to verify that the person online is my husband by sending a text to his phone which has been disabled due to his death. I'm not sure if the $200 promotion is a scam since we should have gotten that back in October and never did. I'm switching carriers since T-Mobile is a rip-off.

Do not waist your time at this store, this store is a joke. I hope the owner can see this review…read more So I was there 2 days ego, they have two heavy set female working like a snail, super slow I think they smoke a lot weed or their body weight didn't allow them to moved fast. Anyways they couldn't help and old couple that was waiting for their help for more then 1 hour, so disappointed from this awful store. Never again