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    T-Mobile

    4.5 (2 reviews)
    Open • 10:00 am - 8:00 pm

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    2 years ago

    Took my husbands Pro 16 in for info transfer and they scheduled our appointment and went to dinner and came back and were seen right away.

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    5 years ago

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    AT&T Store

    AT&T Store

    2.6(65 reviews)
    6.5 mi
    •$$$

    They need More employees to help or actually do there job. I clocked in for an appointment got…read moreskipped 3 times and only here to exchange warranty accessories waited a whole 1hour and half and still waiting....... Jose was the guy that skipped me and then try to actually check accessories to make sure it was not working and it did not worked like I had told him he has now been making me wait longer on purpose and I am still waiting and I asked for manager and still didn't get no help he told me her name was Andrea after 2 hour wait long he said he couldn't find device on system on purpose and then finished exchange accessories

    Forced to ask store to seek help after AT&T phone customer service persistently refused to address…read moremy attempt to get help addressing its report that it's records reflect I have more than one service with it when I on,y have mobile, for nearly two hours insisted the actual account number read directly off my myAT&T app didn't exist and refused to address other suspicious activity on my account. The store representative confirmed my identity and the accuracy of the account info I provided to a different customer service rep who in addition to claiming I have other services I didn't order and reporting information on my account not matching mine. Nevertheless AT&T continues to dent any identity theft or other problem with my account. Sounds like it's still playing fast and loose with customer data a cybersecurity even as it is still working to settle liability for other prior similar mishandling of customer accounts and data. https://complexdiscovery.com/att-repackaged-data-leak-2025-new-risks-from-old-breaches/

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    AT&T Store

    AT&T Store

    2.0(28 reviews)
    2.4 mi
    •$$$$

    I went there to get new cells for myself and my husband. It was a circus!!!…read moreThe sales pitch to get us to change to ATT internet was unending!! Once the salesperson has finished their 20 minute sale, the manager does a tag team and begins his 20 minute non stop pitch. It's ridiculous. Even when you tell them you already have someone else, they tell you to take their service anyway and let it lay dormant. It's insane!!! Never again will I go there to get a new iPhone. I'll go directly to an Apple Store.

    Edited: I just found another $12.00 per month of unauthorized charges these guys stuck us with…read morewithout even mentioning they were including on our contract. They included a "Next up" program at $6.00 per month per phone (2). Next up allows one to upgrade their phone once they pay 1/2 of it off. They didn't tell us about it. We didn't ask for it. We don't want it. **************************************************************** This used to be such a great store but has really gone down hill. We're a long time AT&T customer. My wife and I have been with AT&T continuously since 1998. We've used this store for all our cell phone needs since we moved to this area in 2008 and, as stated above, they've always been great. Not anymore. I recently traded in my old Samsung Galaxy for a new Galaxy S24 Ultra 512GB phone and I love it. It is a fantastic phone. However, my experience with this store was beyond abysmal. First the salesperson who helped me with my new purchase sold me a $17.00 / mo. replacement plan without telling me. I ended up having to contact AT&T direct to get it removed from my contract. I didn't find out about his little under-handed sales tactic until I brought back my old phone as a trade-in (they allowed me to take my new phone home to transfer all my stuff to the new one & gave me 30 days to bring back the trade-in. I did appreciate that, but...). My wife was with me when I brought the trade-in back & we decided to upgrade her to a newer iphone since she was due an upgrade too. She selected the iphone 19 pro. We had a different salesperson & when he asked us if we'd like to purchase the replacement plan, the hairs on the back of my neck stood up. I realized at that very moment that all those text messages I had recently been receiving about all the perks in my protection plan meant that I had bought something I didn't ask for and was never told about. When we got home I logged in to my AT&T account to check my contract &, yep, there was a protection plan line item listed. I ended up having to call customer support & wait the obligatory 30 minutes to talk to someone but they were able to remove the protection plan. A few days later I returned to the store to drop off my wife's old phone (same deal - take it home transfer the stuff from the old phone to the new one - bring back the trade-in within 30 days). When I came in all the sales-staff were helping other customers. No greeting, not a "howdy, we'll be right with ya", nothing, nada. As I wandered the store waiting, the manager came in (I found out on one of the other times I was in the store that he was the manager, at least he was introduced to me as "the manager"). We'll refer to him as Baggybritches because he apparently likes to dress in the old-school "sagging" tradition, more than a bit unprofessional in my view but hey, to each his own - whatever. Baggybritches immediately went to the back without saying a word, dropped off his backpack, came back in & parked his over-sized hams on a stool in front of a computer and busied himself. I've been in the store 10 minutes or so now & still no one seems to have seen me wandering around. So, I go to the front & stand in front of Baggybritches with the trade-in in hand and stand there. I started to ask for help but decided to just wait and see if anyone wolud even acknowledge my presence. Fed-Ex shows up with a delivery, Baggybritches finally looks up from the computer and acknowledges Mr.Fedex. After dealing with Mr. Fedex and putting up the packages, Baggybritches approaches the salesguy who help me with my purchase (he was standing near me talking to another customer) & asks if anyone else in the store needed help. The salesguy mentioned that I was there to trade in a phone (I guess he did actually see me) & there that there was another lady needing help with her ipad. Baggybritches, walked over to the lady and helped her figure out whatever issues she had (she had arrived before me). Then and only then, he finally acknowledged my presence by asking me if I was there to bring in a trade-in. Finally, 25 minutes after I walked into the store - someone spoke to me. Final straw. Hello AT&T. I'm an online only customer from this point forward.

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    T-Mobile - mobilephones - Updated October 2026

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