AMAZING service!! Fixed my battery for cheap and super quick turnaround time. Everyone is super…read morepleasant and helpful. 10/10 recommend!

AVOID AT ALL COSTS. Paid $200+ for a minor phone screen repair and now my $1000+ phone is near…read morecompletely unusable and they won't fix it.

Love that the guy in the store was super nice and knowledgeable about my phone. He was a great help…read moreand very polite

I've been in 3 times for issues with my cheap android, (from that huge online co that delivers…read morealmost every day) Connor helped me with the 1st two visits, and yesterday James stepped in and found where I had messed it up. They are truly the nicest people, helpful, pleasant and smart. All that, and no charge. Thank you!!

Compared to other phone repair shops I called, Orange was very friendly and knowledgeable in…read morehelping to diagnose my iPhone's issue. Conor asked me to bring the phone in so he could assess the situation more thoroughly. He said there would be no charge to examine the phone. His diagnosis of my phone was similar to that of AppleCare I had previously contacted. And there was no fee. I recommend trying them out if you want an honest evaluation of your phone or iPad.

I am so impressed with the customer service guy here named Mike, words simply cannot express my…read moregratitude nor my laughter at the unsolicited flattery I received. In my area of Hawthorne, FL there is ONLY AT&T broadband wifi available. We have bourne this burden of low speed, constantly out and inconsistent, over priced internet for over at least 15 years. BUT NO LONGER!! Instead of paying the ridiculous price of $60+ a month for something that only allows us to barely use one TV and you cannot connect a phone to while you're watching TV because the internet speed is so low, (it will lag and nothing works) (not to mention we're only allowed a certain amount of usage or they charge is for the overage)... We now have UNLIMITED truly high speed access that we can hook several devices up to at once with NO LAGGING! We also never have to worry about our internet going out because it's being sent via the closest 5G tower (not very far from us at all!) and we may even decide to swap out phones over to T-mobile as well, not only because they have equal or MORE coverage now than we have had, but that we have access to TONS of hotspots, we get a really good discount since we're over 55 (Which was the flattery part when he was naming off the phone plans and I said oh! That's us! We're both 55+. To which he replied, "You can't be. You don't look any older than 45-46 at the most!". Which was nice of him to say, but I'm not buying it lol) 2 phones at 5G, both unlimited usage and it's less than what we've been paying for years! It's only $90. The best news? We can trade our phones in for brand new iPhone 14s for no cost to us. Amazing! I highly recommend you check them out! (Pssst...ask for Mike. He's a knowledgeable guy and so very nice)

Just joined T-Mobile moving from a long relationship w AT&T. Brought 2 new phones to bring on line…read more Mikey could not have been more considerate. Walked us through a fairly difficult process. I thought I was tech savvy but this was unfamiliar territory. Mikey was not rushed but he moved quickly to get the job done. Will highly recommend this particular store to friends. In hindsight I wish we had bought the phones and moved all the coverage through Mikey.

Zack is not the guy to bring it to. I made the mistake of bringing my phone back to give them the…read moreopportunity to prove they are legit & I shouldn't have. A few months ago I brought my phone in for a screen replacement just to have my Face ID no longer work. I brought it in again after cracking the screen to have to bring it back because the screen was self dialing. Since they repaired this mistake my phone has shut off on its own & says the battery is not a genuine part. This place proves you can't have quality & value. It's one or the other. If you want cheap with bad repair go here; I'd you want quality then I recommend you pay more & go elsewhere.

I would not recommend anyone to sell their used Ipad at The Cell Xchange. I own a Ipad Pro 12.9 5th…read moreGen(M1 chip) in excellent condition without even a single mark on the device and the Cell Xchange guy offered me $300. You can easily sell the above mentioned device for over $600 anywhere online. They just offered me half of that, I mean that's not even close. SERIOUSLY WOULD NOT RECOMMEND!!

I had a very disappointing experience. I ordered a lower storage I phone 17 than I desired and…read moretried to exchange the phone. When the new phone arrived I returned the originally ordered phone to the store. Unfortunately they lost the phone and I am now responsible for paying for a phone I returned to the store worth over $800. I called the store, the store manager, and the person who helped me all with no resolution. Please be careful if you go here do not turn in any devices here. Send phones back yourself and or have any phones delivered to your house not the store. The person who helped up remembered me returning the phone and said he placed it in the store safe to return it. The store manager will not help. I suggested he watch the store cameras and he should speak to the person working at the store who helped me and remembers the transaction. The manager's response was I should have asked for a receipt when I turned in the phone. I did not realize I needed to do that. Do not trust them. Someone made over $800 from me.

Leonard was extremely helpful and informative. Very friendly . Welcomed all as they came in, even…read moremy well -behaved dog!! I will return for all my ATT needs!! Thanks again,Leonard!!

We had them install a central vacuum system in our new home and couldn't be happier with it. The…read morewall connections are super easy and convenient to use. Two wall outlets take care of our 2000 square feet easily and the system is powerful. Rick was very helpful with the use of the system and very professional and pleasant to deal with.

Edgar was extremely helpful, we had about a million and one questions and he answered them all with…read moreno issue. Also was a very fast process.

Eek, me thinks not isn't enough to cover the experience I had here. I tried so hard to not judge…read morethis location by appearances. It looks like it's in shambles, the store is BARELY maintained and you can tell the only thing the boys (not men, BOYS) who work there is wipe counters occasionally and maybe vaccume when they remember to glance away from their phones. The manager is a joke. He knows how to silver tongue talk his way into getting you to buy a phone but he is overwhelmingly rude. The other guy with him was EVEN MORE RUDE. They were both disrespectful and honestly a waste of my time (which I'm not even claiming is precious because let's be honest... It's really not.) The guy with glasses was really nice and Angel was literally an angel. I don't understand how any one else in that location but him is even the manager. I walked out with a phone because of him and him only. Every other person in that store needs to learn how to PROPERLY treat future and current customers. I almost left in tears but I certainly did not leave without a heavy heart and bruised self esteem. I don't write reviews usually. I am all for having a location have a by mouth reputation. I don't even think that I would have given this place any stars if it weren't for Angel. He's kind. He's patient. He's what you WANT in a sales rep... The others though... Would do really well to watch their mouths and have some compassion for those who might not understand technology so easily. Tl;Dr - The managememt is a joke. The parking lot is absolutely horrendous and the only saving Grace is a man named Angel. Seriously, save your time and go to any other Cricket location like the one in Alachua. It's farther but you'll actually feel like you spent your time wisely.

Horrible service. Rude, unfriendly and unhelpful. Both male and female staff just sat behind the…read morecounter with zero effort to be of assistance. Male employee just sat there mouth-breathing with a vacant stare and the female employee only stopped shoving food in her mouth long enough to be dismissive and have a condescending tone. Cricket service is great, this store is pathetic.