I never thought I would have such a weird problem with my iPhone! A window opened and would not go…read moreaway, so I could bot even use my phone AT ALL! Dan, at Gator Tec fixed it in five minutes! T-Mobile could not help me, nor could the Apple Help Desk, my work schedule would not allow me to go to Best Buy, and Gator Tec was my second option... now it is my first!!! After Dan fixed my phone, I asked him how much I owed him, and he said, "Nothing at all!" Thanks Dan!

Very expert in computer and software. I was treated like…read moregold....was pleasantly surprised.

READ THIS WHOLE REVIEW. Wish 0 stars an option. What the hell. AFTER breaking the screen you were…read moresupposed to fix and refused to give a warranty PROBABLY because you knew you messed it up. I am a broke (not just sorta broke, I am so broke I go to the pantry for food) college student, and you scammed me after ACKNOWLEDGING your prices were higher than they should be. No sympathy. No empathy. Just cruel profit-driven intentions. I can no longer afford to fix my phone AGAIN right before break. My phone was moderately alright before you guys touched it. Now, it is obliterated inside and out. Thank you very much. I can't believe that you can look at a college-aged girl, struggling to breathe when the price to fix her only point of contacting her family 1000 miles away, and then say "Yeah, you weren't expecting that price were you." I am appalled. As I sat for three hours, missing two classes with mandatory attendance to get my phone fixed, it took another hour to get the wifi password to not be stranded in the middle of Gainesville. I have worked customer service. I understand it is not easy and there is a lot demanded of you. However, I never lost my integrity in the quality of service I provided. I frequently go and HAVE GONE out of my way, into personal inconvenience, to ensure a patron's exemplary experience. Ubreakifix has failed to do so. Never in my life, have I had a cooperative of adults so abhorrently dysfunction. Put ME in the back, cause I am damn near sure, at least then something might be done correctly at this establishment. I saw the quotes you gave other people around me. You scammed more than one old person. Appalled. Disgusted. I know see your gross business practice as Asurion parent company. You offer "insurance" and then have your services fail. Wow. You have reminded me, that there truly is evil left in this world. Not only have you scammed me, but I can guarantee you also fail to pay your employees a livable wage. Wow. Failing me, AND the people who work for you. I have learned that companies who play dirty, make dirty money. I hope you are happy you got $250 of my $800 a month paycheck (mind you, before rent). Because obviously, I know how to invest in my education, but not in a scam. Unfortunately, this being the first time I have ever been scammed so badly, I used to have hope for humanity. I am an optimist. You, my friends, have made me not only a pessimist, but a nihilistic one at that. I would have rather given a charity the $250 directly since apparently the first expenditure was a waste of money. I hope the big boss Guru Gowrappan knows that USC is only relevant because everyone knows that the only reason your school is considered elite is because you allow rich white people with ACT scores below 20 to be admitted. USC or "University of Spoiled Children". Embarassing. I guess this makes sense why you scam poor people because it is all you guys know. I can only hope that this review on Google helps at least one other poor college student stay away. Thank you for reading this. I'm sure no one actually will, but it is always worth a shot. As they say, shooters shoot.

excellent work, Alexandra took my laptop and repaired it promptly, find out the broken part and…read morerepaired, had a problem when I gave her the wrong password, corrected and Jay returned to me, again great work

Compared to other phone repair shops I called, Orange was very friendly and knowledgeable in…read morehelping to diagnose my iPhone's issue. Conor asked me to bring the phone in so he could assess the situation more thoroughly. He said there would be no charge to examine the phone. His diagnosis of my phone was similar to that of AppleCare I had previously contacted. And there was no fee. I recommend trying them out if you want an honest evaluation of your phone or iPad.

I met Connor there he's a great person. I was approached respectfully and he gave me great advice…read morefrom which of the devices they had for sale and I love their prices! I'm in college and working through to save money and this store gave me a phone and case for literally 3x the price cheaper! I'm loving my new phone and cant wait to come here again! I know Christ is blessing Connor he may not see it but I see how great he's doing and I just met him today and pray for him that continues to make customers smile and help them as much as he did to me! Thank you Connor!!

Fixed my phone screen in less than 10 minutes, highly recommended. Fast, kind and thorough.read more

I had a very disappointing experience. I ordered a lower storage I phone 17 than I desired and…read moretried to exchange the phone. When the new phone arrived I returned the originally ordered phone to the store. Unfortunately they lost the phone and I am now responsible for paying for a phone I returned to the store worth over $800. I called the store, the store manager, and the person who helped me all with no resolution. Please be careful if you go here do not turn in any devices here. Send phones back yourself and or have any phones delivered to your house not the store. The person who helped up remembered me returning the phone and said he placed it in the store safe to return it. The store manager will not help. I suggested he watch the store cameras and he should speak to the person working at the store who helped me and remembers the transaction. The manager's response was I should have asked for a receipt when I turned in the phone. I did not realize I needed to do that. Do not trust them. Someone made over $800 from me.

Leonard was extremely helpful and informative. Very friendly . Welcomed all as they came in, even…read moremy well -behaved dog!! I will return for all my ATT needs!! Thanks again,Leonard!!

Timely and reasonably priced repairs on my Dell laptop, got my old back up laptop working again…read morefine.

OMG!!!! THE SWEETEST GUYS HERE!! I am so technically…read morechallenged and they not only helped me purchase a phone, but they helped me turn some weird settings off, taught me how to use some apps and helped me with a kindle! They are so respectful and never make you feel bad for not knowing how to do basic stuff. I truly appreciate and trust them!

I live in California so I couldn't help my 65-year-old mom with her inability to watch Netflix on…read moreher phone in Gainesville. She thought she had an Internet connection issue so she drove to Verizon to buy a mobile hotspot device. The employees of this store helped her realize the problem was related to the app -- not the internet -- and that she didn't need to buy any new equipment. We're very thankful for their kindness.

I wish i could put 0. Despite regularly purchasing phones at Newberry Location, when I walked in…read morewith my relatively new phone due to spam problems I was immediately told that they do not do this kind of thing. I was told to go to "you break we fix". Given how expensive phones are, this is inappropriate.

love this store! most people seem super sweet and helpful! would return, and probably will. thanks…read moreWW!

I've always seen this place passing by while I'm running errands, so I finally decided to stop by…read moretoday. Oh my gosh, it's worth every penny! And guess what? Chelsea and Melody were super helpful in unlocking my phone and getting a free service. They were amazing!