Saturday we were shopping and I had my bags on my arm. I sat them down in Buckle (store #259) in…read moreGainesville while paying and forgot to pick them back up. Obviously my brain is not doing so good after all of the changes in our life, putting Bentley down and perimenopause. I wanted to cry because it was about $75-$80 worth of clothing and my energy drink cup. We drove home four hours and when we arrived home, I realized my bag was missing. I was very upset, but Chad said it's okay, we will just find the outfit again and I'll get you a new cup. Sunday I called and spoke with a young lady who said they had my bag behind the counter . She handed the phone to the manager Misty who thankfully, she said she'd send me all of my items, including my cup. I am so thankful to her for being a blessing and saving us from having to drive four hours again to Gainesville and four hours home. If you find yourself in the Gainesville area, make sure to check out their Buckle store because they obviously have amazing customer service and honest associates . Thank you Misty for being an amazing human. God Bless you and your store

Yes. The salespeople can be a little overwhelming the first time in there. If you tell them to…read moreleave you alone, though (sometimes you have to tell them twice), they generally do. If you don't want help, tell them you're just looking and *don't* give them your size. If you give them your size, you may still get them handing you clothes, even if you told them not to. I wear an extra long, which is very hard to find and I am very, very picky when I go in there. I don't like all the fashionable jeans. I just want plain, normal, nothing fancy jeans, which is hard to find in this store to begin with, nevermind trying to find it in my size. The salespeople are very helpful and patient with me. It's a nightmare trying to find my jeans, but I don't know of any other place that sells jeans in my size, so I appreciate the salespeople being patient with me while I try to find the most plain, normal pants I can that are my size. The salespeople are very helpful, patient, and kind. I've never had much of a problem getting them to leave me alone when I don't want the help and they've always been excellent when I do need help. PS - The clothes are overpriced. No doubt about that at all. They sell sizes that others don't carry, though, so I'm stuck paying more, but it's been worth it so far for me.