This is the second time I've needed to have a phone screen repaired. I don't have the time to wait…read morefor an apple store appointment. Fortunately Danny was able to get me in and out same day in under an hour. He had different quality levels of screens. I opted for the oem quality, it's as if nothing ever happened. (Cheaper quality display not as crisp) Overall I was happy with the whole experience. I noticed what seemed to be hi-tech equipment on his workbench. I could tell he had the expertise to replace the screen, as well as a deeper understanding of the inner components as well. Danny was very helpful and honest the whole way through. I could really feel that he was trying to help me not just take my money. I will definitely return for any future needs. Hopefully not soon lol

Found this place on yelp , called and asked for a quote . I was in and out no problem , 45 warranty…read more. Gentlemen was also friendly Thank you I'll be recommending friends and family!!

I came into the store expecting to pay $60 for a charging port replacement, but Chris at iRepair…read moretook the time to clean out my charging port and got it working perfectly--at no charge! That's the kind of customer service you don't see every day. Chris could have easily charged me for the repair, but instead he helped me out and earned a customer for life. Thank you, Chris! This is definitely a shop I can trust. I highly recommend iRepair!

Don't go here they will mess up your device....... After…read morethem fixing my ph screen my phone would not stay charged past 1hr. I called to tell them the new problem and was told and I quote " It's Common sense that's a battery problem and has nothing to do with them replacing the screen" A quick GOOGLE search proved that to be not only incorrect, but something a person fixing phones should know. I was willing to try and remedy the problem but by the way you talked to a respectful paying customer, I'll Pass. If your undecided as to where and who to do business with, in regards to buying/fixing a Phone and your thinking of trying this place. I hope this helps you make an informed decision. I'm sure everyone's experience will be different but mines was a terrible one.

came back from vacation with water damage and not able to turn on.I was was worried I had lost…read moreimportant photos. I brought it here, on an holiday which I was shocked they took mine in and they were honest from the start about what they could and couldn't do. They clearly explained the process and pricing, which I really appreciated. Chris was able to get enough charge into the phone by replacing the battery so I could save all my photos -- a huge relief. In the end, I only paid $20 and gave a left a tip forr the diagnosis and troubleshooting, which was absolutely worth it. Chris was professional, knowledgeable, and genuinely helpful the entire time. I never felt pressured or overcharged. Great experience overall and I highly recommend them! They have a Fontana store too so convenient!!

Nice little electronic repair shop. Treat you like family. Had 2 Android phones fixed and…read morecomputer data transfer from older desktop to nice little smaller unit. Very reasonable prices.

Absolutely terrible. They almost never answer a call and when we needed to replace a phone…read moreimmediately they refuse to tell if they have it in stock. Then we need to go to the store and wait an hour to answer that simple question. Highly recommend any company other than AT&T.

Customer service would have been nice! Switching now, did not get help just told me to call 611 and…read moregot nowhere. 1 hr later still in same predicament! Canceling now...

I went to a Corporate Verizon store in Redlands on September 7th to upgrade from my IPhone 7, and…read morewas told they had no IPhones available and got very scammy vibes. So I went to the Franchise Verizon store in San Bernardino near Costco and could not have been happier with the incredible customer service I received. Customer Service Rep Malik was so polite, patient, and knowledgeable. I am a senior citizen so I really appreciated his patience with the lack of tech knowledge I have, and will only be going to this store in the future.

Buyer Beware! I'm usually very cautious and do not fall for sales pitches or salespeople; however,…read moreDimone caught me off guard and I was under duress. I was doing 4 things at a time and was distracted while trying to establish service. I should've followed my gut and left. I filed formal complaints with California Public Utilities Commission and Verizon Customer Service. In short, I was supposed to only finance $200 and I ended up financing $1,610.00 because of the way Dimone finagled the account set-up. On Monday, 3/4/2024. I will send a demand letter to Verizon Legal Department to request remedies and cures for the unethical and fraudulent conduct of Wireless Plus, a Verizon Authorized Retailer, that caused personal injury to myself and my business line that was ported into Verizon as a new transfer account. I've already spent a little bit more than 5 hours trying to fix my account issues. On 2/28/24 from 3:30pm to 6:30pm, I was in a Loma Linda Verizon authorized retailer store to trade-in an old phone and start new business service. The representative, Dimone promised $1000.00 credit for an iPhone 15 Pro for new service and trading in my old phone. The wireless gateway was supposed to be free. I was promised a $70 bill and 2 days later I reviewed the bill to find no promotions were applied and my bill was $190.00. Dimone also added a protection plan that was not asked for. He also put the store's address as my billing address and entered a bogus contact number. On 3/1/2024, I visited a Sherman Oaks corporate location to get some clarity on my bill and to return the devices associated with my new account. I was told I need to handle the return at the Loma Linda authorized retailer store. I was also advised on the frequent complaints about unethical and fraudulent transactions at authorized retailer stores.

About three or four months ago I had the back screen and my iPhone battery replaced on my iPhone 15…read moreplus. The first thing I noticed was there were still little glass shards in the camera when the back screen was replaced, which meant that they did not clean it properly before putting on the new back glass and the back glass was not seated properly because there was a gap between the frame and the glass. About a week ago my battery started giving out and it started bulging/inflating out of the phone to the point where the back glass cracked. I paid $200 for both parts (installed). So I went on Amazon and purchased the battery and the back glass and install installed it myself for $74. If you come to the shop, make sure you get warranty and that your phone has new parts installed correctly before you leave the store. I would have contacted them sooner regarding some type of warranty, but I could no longer find them on OfferUp because our past messages weren't deleted.

Please watch out!!! These people sell you stolen merchandise!! Be careful!! Please just buy the…read morephones from the actual merchants

Walked into the store and received no acknowledgement, greeting or even a glance at our way. Both…read moreemployees did have customers in front of them but being in customer service a simple "we will be with you shortly" would of been enough. I'm still here 45 mins later and still nothing. Very poor customer service!

Great customer service by Brenda. She was friendly made me feel welcomed and answered all of my…read morequestions. Happy that I came to this location to get a phone and start a new account. Definitely recommend anybody who is new or a current customer to come to this location.

Most unprofessional frustrating experience…read more I left a $50 deposit for an unlocked iPhone after being told they could get one ready for me. Over the next several days, I kept checking in and was told things like "almost done," "it'll be unlocked today," and "bear with me." After waiting and making multiple trips back to the store, the phone was still carrier locked. Nathan (the owner) then tried to bait and switch me with another phone At that point, I decided not to move forward with the purchase and asked for my $50 deposit back. They agreed to refund me, but then it turned into days of "I'm waiting for Zelle to reset" and "I'll send it today." I kept following up, but it took almost an entire week and more effort than it should have. Avoid at all costs

Do not shop here, there are thousands of companies that go out of business every year and this…read moredeserves to be one of them. They will lie to you with every statement that comes out of their mouth. You can call and confirm inventory, call and confirm price, they will just lie and lie. You can assure them that you are headed over with the exact cash price that they are telling you on the phone and double the price when you arrive. Then they'll tell you that the listing you confirmed on the phone the same day is from an old listing. You can give them as many opportunities to treat you with decency and they will try and take advantage of you every time.