I want to give a huge thank you to Jonathan, the manager at the Moreno Valley AT&T store. After…read moredealing with a very frustrating experience at another AT&T location, Jonathan went above and beyond to help me. He immediately listened to my situation, understood the problem, and took care of everything quickly and professionally. What had taken me hours of phone calls and multiple trips to other stores was resolved in minutes once Jonathan stepped in. He was courteous, knowledgeable, and treated me like a valued customer, which is what good customer service should be. If you need help with your AT&T account or devices, I highly recommend visiting this location and asking for Jonathan. He turned a terrible experience into a positive one, and I truly appreciate his excellent service.

Jonathan was great! Helped me figure out my trade in issues! Appreciate it. Thank you!read more

Came to have the front glass replaced on my iPhone. I was greeted immediately greeted coming in the…read moredoor. The technician quickly looked up a couple of options s one being an Apple Original part which was more expensive and out of stock. Opted for the non original glass. She took the phone to the back and gave me a 30 minute estimated completion. She came back out in less than 30, handed me tha phone and it was good as new and very responsive. Best part was the repair and the part itself was $100 less than Apple

This is my go-to for cell phone repair. Their prices are fair, the work is done quickly and their…read morecustomer service is always pleasant. I trust them explicitly.

Great Experience with this company. Took my son's Iphone to them to fix through insurance with…read moreAsurion and Verizon. Everything was covered and they had to fixed within 1-2 hours.

The people who work here really suck. Two weeks in giving me the run around about fixing my phone…read more Finally they said we'll you just have to call around to see who has the part needed for your phone. Two weeks without my phone. I needed this for business. So I did call around. The insurance only covers repairs from this company. In calling around my frustrations only increased. Noone seemed to have the part or be able to order it. I called all over the Inland Empire . I thought it was just this company. BUT then I called the Chino store. Mark the manager answered the phone. He said to change the claim to the Chino store and he could order the part needed. If you need your phone fixed go to the CHINO store and see Mark Holmes. He is an angel. Don't waste your time going to the moreno valley store. Go to CHINO

They cut my home button cable to charge me for a new fuckin' screen!! and they act innosent about…read moreit. They should close. despicable! now my phone is laggy in touch .. they ruined a perfectly orignal screen just for a couple of bucks!! mall should not have them here

This place is literally dog. I went there a week ago and they fixed my lcd and gave me some crappy…read morelcd. I called and they told me to come to the store to see it and it was an hour drive for them to say they can't do anything for me no refund, oh but "I can buy a new one for 50 dollars". Do not buy from this business, they buy some crappy lcd's on eBay for 5 dollars for you to just go home for it to mess up a week later then you come back and buy a new one, straight scammers, they scam multiple people, we asked for the owner and the dude said "I am the owner with some attitude" and I was like oh okay where can I file a complaint and he said, "you can file a complaint anywhere we don't care" "we can't do anything for you" if you want you can buy a new one and they were just being rude. If your gonna repair your phone screen don't go to these crappy booths in mall's because they just buy some screens that go anywhere from 1 dollar to 5 and make u pay 70 dollars, so basically you pay a dollar for your phone and 70 dollars for labor. This place is straight scammers I was like where's the managers and some employee there had to speak for his boss so unprofessional! Go to a real business not some boof business that some guy created in his moms basement with his buddy's. They are just looking for innocent people to scam and finesse. Then the guy said I must be "high" if we think we're gonna help us. because we messed up and dropped the phone. We never dropped it they just gave us a crappy lcd!

I absolutely love this place. My guy brought my sons phone in after it was the recipient of a rage…read morebeating. I truly thought there was no way the phone would ever be functional again... they fixed it and my house was at peace... ... until ... one of the kids at school, knocked it out of his hands a week later. In tears he came home, a message from the principal, it wasn't his fault... so, again, I came in and it was repaired as of nothing ever happened. Now, on a family outing my daughter has lost her phone. So, into the drawer I dive, to find a functional but cracked phone. So guess who's having another phone repaired? Yep, this gal. Unfortunately, the cell phone is a little older so they had to order the screen, but as of tomorrow the universe will be peaceful again. Until next time. Great customer service, great quality of service and great suggestions. Most definitely a 5-star place.

Took my iPad for a charger port repair and I got it back unusable. It's glitchy and I'm not even…read moreable to log in. I went in to get help and they said it was the disability assist feature and I needed to restore it. It's not, I restored it 10 times and nothing has changed. It seems like something inside was damaged and I'm out an entire iPad.

Took My iphone 5S there to get the screen replaced. The price was a bit higher than most places…read morethat I had looked into but the guy assured me he only used "Original" Parts and I was in a hurry to get it replaced. They replaced the screen very quickly in about a half hour. When i got the phone I noticed several things wrong with the replacement screen. 1) The back light to the screen is very uneven with some highs in the middle and a lot of uneven highs along the edges. 2) The screen lacks the color vibrance that these phones are known for. I switch back and fourth between my work phone 5s and my personal phone 5s and the differences are striking. 3) When you look closely at the screen you can see the columns of pixels. They are most noticeable with blue backgrounds. Certainly not retina display quality. 4) There is a part of the the black edge around the screen the bleeds light out from the back light of the screen. It is very annoying. I can only conclude that the replacement screen that I received is a low quality knock off and not an "original" part as the guy claimed. I do not recommend this place at all.

YES!!! I totally agree with you Moses!!!. I've gone there 2 times already, and was just about to go…read morea third time but am now searching for somewhere else to go. Do you have a good suggestion? the first time I got my screen replaced, it was the real iPhone glass (not knock off, cheap glass like the next time) it looked great, but before leaving, I noticed 1 little dot (just a little larger than a period. -.-) which turned out to be a small cluster of dead pixels. When mentioning it to the repair person, they looked a me like I was in the wrong and said nothing. I'm 100% positive that the cluster of dead pixels was NOT there before handing it over to them to repair. I guess it was the price that lured me there a second time because I was only charged $50 to replace the glass and screen. I was quoted 75 the first time, but was able to get him down to 60...I believe. Well, the last time they replaced both the glass and screen (both had a very significant amount of damage) first off, they made me pay b4 even giving them my phone to get repaired, which I found pretty strange. I thought originally...that it looked amazing and was very happy...that is until my boyfriend had used my phone and was able to notice a significant difference in the way the glass felt and also the way it looked. I then noticed that it was not the original iPhone screen or glass, and seems to be some kind of counterfeit/knockoff "made in China" glass and screen. I just shook it off and thought to myself "what can you really expect for a $50 screen and glass replacement?" A week or so later my boyfriend also noticed that the screen would occasionally flicker and also (as you stated) happens to have unusually large and noticeably different pixels which leads me to believe (even more now) that I was kind of ripped off the last time. Well, finally, I'm now looking for a new place to go to because this terrible quality, counterfeit glass and screen just completely gave out on me and I'm now unable to see a thing on my phone screen. This is very frustrating and inconvenient. I feel like you have a very credible review Moses, and am wondering if you have a suggestion as to a better recommendation to a more trusted repair place as I do not want to return after the last time and reading all of these reviews.. I don't care if it may be a little bit farther or more pricey than iDevice. I would really appreciate if you did. Thank you so much for the great review. I hope lots of people see it before considering them for iRepairs.

Excellent service very affordable. Got my iPhone 12 fixed front and back. Super quick. Hassan is…read morethe man. Very friendly and effective If I ever have an issue with my phone I'm coming here for sure!! Thank you guys

Customer service and follow up could be way better. Lost my iPad in the snail Mail system. They…read morecould have offered a discounted price after finally finding it and getting it fixed after over a month wait