T-Mobile

(4 reviews)

I've used Ed since an ice storm in 1996 knocked out the phones in my telemarketing center. Ed set…read moreup new lines for us so we were the only ones in our building with service. Another time he ran data lines through abandon pipes under our warehouse so we could connect the buildings without having to add more wires. Ultimately, using the deserted pipes underground, Ed replaced all of our lines with high speed data lines so we ran at over 200 mbps which was unheard of 10 years ago. As the wireless world has evolved, so has Ed's company. We are very data driven and Ed has always stayed ahead of the technology and upgraded us to new software and systems through the years. We were one of the first companies to go totally wireless and this ultimately ended up saving us a lot of money on monthly bills. Ed has done work for us for over 20 years and they always answer the phone, they always send someone right out and they always let us know what our costs will be. They are as fine a vendor as we deal with and I have to add that Ed does a significant amount of work, pro bono, for Hartford homeless shelters and soup kitchens. He has never mentioned that part of his business to us (I'll bet to anyone). He is that kind of man.

Our company (The Granite City) has only ever used Ed the Phone Guy and he has exceeded our…read moreexpectations. He has upgraded our whole system throughout our company. He's always on time, reliable and most importantly trustworthy! We always recommend him to all of our customers. He's become not only our phone guy but a customer and part of our family! There's no one else to use but Ed!!!! Sarah - The Granite City

Valley Communications Systems

3.0

I don't know how these clowns handle any of their other product lines, but as SmartTech…read more(interactive whiteboard) reps they represent the worst of the worst: product never delivered month after month (one of our orders was actually shipped to another, presumably more-favored, customer in the queue nearly two months before we finally received ours); other product recommended for an attractive price-point without bothering to inform customer that -- due to that attractive price-point -- said product was on near-infinite backorder with the manufacturer (two months and counting with no projected delivery date)... and customer service that, at least in the main office, is insincere and smarmy. I imagine if you're local and want something off the shelf, you'll do fine. Stay the hell away from them if you need something for an enterprise environment where productivity is at stake.

My business needed new outdoor speakers for music and announcements. We turned to Valley…read moreCommunications and within a week we had an on site inspection and a quote for the job. Valley is a busy company and we were told that a four week lead time was expected. No problem with us. Within four weeks two tech.s arrived and ran new wires, installed a new amp. and four new outdoor speakers. We are very happy with the sound and the overall job. I would use Valley again for future projects and would recommend them to anyone needing sound or visual work.

Metro by T-Mobile

1.0

I was not happy at this store, I brought my phone to get a sim card the worker took my sd card,…read morekarma before God, a thief is always a thief may her kids grow up gay

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.

T-Mobile

1.0

It was my first time to visit this location of T-Mobile, but was so disappointed with the staff…read more First of all it was a busy day, which I understood and waited for more than two hours to see someone which was fine with me. When I finally got to talk to someone, the service wasn't good at all, but due to my pregnancy condition, my back was hurting from standing so I told the staff if I could please have a chair to sit while we discussing because he was multitasking, helping and helping other customers and I was extremely tired from standing. He told me he can't give me a chair because it's against their policy, he said what if you fall from the chair and then you'll blame us from giving you the chair, I was shocked with that kind of theory but I continued to hold tight, was even vomiting from long standing but I didn't not have a phone for a week so I really needed a phone that day. I asked him again again and again please help me, I need a chair, am not feeling good, he still refused to give me a chair, he told me that he almost done which it took more than an hour to finish. To my biggest surprise a woman came in the store with approximately 2 year old child in a stroller, he loudly told her "can I please offer you a chair." And here am heavily pregnant and been begging for a chair for hours, he refused to give it to me. He not only offered that woman a chair but also other 3 people. I asked him why he did that and refused to give me a chair, he claimed that bla bla, they have kids and the other guy was older, not even old to be sincere. I told him I was pregnant and I wasn't feeling good at all, been here for the longest standing, those people just came in. I mean, I think people who ask to have a chair should be given one, we don't have to explain our health conditions to be given a seat. Someone beg more than 3 times to have a place to sit but you still refused and offered to others, to it felt like an act of racism because they were white and am black. Have been with T-Mobile for a while and never received such kind of treatment until I visited this location , I know it's a busy store but the way that staff member treated me was unacceptable. If I had an option that day, it was gonna be my last day with this company.

From the owner: Visit the T-Mobile store in Springfield and discover America's largest, fastest, and most reliable…read more5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 1375 Liberty St can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Electronic Circuit Board Repairs Gianni’s

4.8

(79 reviews)

Had a very positive experience with this professional gentleman. He did an awesome job and was fast…read moreand easy to work with. He saved me lots of money. Glad I found him

I've used Gianni for a pretty intricate repairs on some very specialized Aviation calibration…read moreequipment. This gentleman absolutely hit it out of the park. He saved the day and i cannot express how forever grateful i am for his assistance with these projects. Amazingly kind and knowledgeable person who always goes the extra mile. Sincerely, Joshua Redfern

T-Mobile - mobilephones - Updated August 2026

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I hired Drainage Experts to install 2 new raisers for my septic and then pump out my tank. I was so…read morepleased, that I also contracted them to install a new drywall for my new water softener. They handled everything from designing the plans and approval from the Health Dept. to installation. Ben came out and went over everything with me in detail. The install was completed in 1 day and I was ready to go. Special thanks to Ben the VP and TJ that did the digging/install and also Corinne the office mgr who was wonderful to work with. This is a wonderful company to do business with and they treat you right on pricing and today that's hard to find. Hire them with complete confidence, you'll be glad you did.

Professional and friendly service from everyone from the first phone call until the job was…read morecompleted. Returned phone calls promptly, very reasonable pricing and they were able to evaluate the issue and complete the job very quickly.

Cash Register Solutions

Amazing company! Truly not like most these days. They completely stand behind all their equipment…read moreAND service. Almost 2 years after we purchased our system from them, their customer service is still top notch with any questions or problems. And to think we debated just purchasing a POS system from Staples...that would have been a disaster. They've saved us hundreds in lost time, potential customer irritation and many hours of frustration. Highly recommend them!

We've been a customer of Cash Register Solutions since 1996 and are on our third POS system from…read morethem. Their capability is unsurpassed and the support is unconditional and never ending. I am proud to have made the choice to not only purchase our high quality POS system from them; but to get it from a company that has the capability of supporting it 24 hours a day, 7 days a week.

Mr. Rooter Plumbing of Hampden & Hampshire Counties

3.4

(26 reviews)

Excellent service, flexible, and professional…read more I had a heat pump water heater installed by Mr. Rooter Plumbing, and the experience was outstanding. This was the plumber recommended through Home Depot, and I found their pricing to be substantially lower than other contractors in the area. They were very flexible when my delivery from Home Depot was delayed and unclear. They put my job on hold, and as soon as I confirmed the unit was arriving, they adjusted their schedule and got me in the same day. When the crew arrived, the lead technician and his apprentice got right to work. They were clean, precise, and clearly took pride in what they were doing. The finished installation looks excellent. I'm very happy with the result and would absolutely hire them again.

I was hopeful going into this appointment. I scheduled service for Friday, April 18, between 12:00…read morePM and 3:00 PM and cleared my calendar to be available. That morning, I received several calls starting around 8:00 AM asking if I could take an earlier appointment. I wasn't available, so I didn't answer. I assumed they'd still come during the scheduled window. When I hadn't heard anything by early afternoon, I ended up calling to check in, only to find out the appointment had been canceled without my knowledge. Later, two technicians were sent out anyway and arrived last minute, around 2:30 PM, staying until nearly 5:00 PM. This disrupted my workday and caused a lot of unnecessary stress. They completed the work ("installation of a customer-supplied drop in sink" & "cable line up to 4" thru access") but the final cost was $1,100, which felt excessive for the services provided. On top of that, they called my workplace without my permission, which crossed a line for me. The technicians themselves were courteous and efficient, but the lack of communication, the scheduling confusion, and the high price made this a frustrating experience. I hope the company takes this kind of feedback seriously to improve how they handle appointments and customer communication. Unfortunately, I can't recommend this company.

Service First

Quality work. Best service I have ever seen in my 30 years on the job! The floors sparkle ,…read moreeverything is always as it should be.

Staples

3.9

(10 reviews)

Andrea is the best!!! it's so nice to have friendly and thorough personnel in this store!read more

I returned an Amazon purchase and got $10 off a $30 purchase. Not only was it super easy, they're…read moreopen longer than the ups store. I ended up selecting an office chair that was on sale and in stock. However, there was only one person available to pull the chair and he had a few other customers before me. Since I'm patient, I waited in my office chair and downloaded the app. I had trouble signing in and lost interest. Well, after a pretty modest 10 minutes, Brian came to assist. It was worth the wait. Despite the busy back to school rush, he was on point/ offered me all the options plus 25% off a floormat/ signed into my app for me and got me an extra $5. Did I mention he carried it to the car? All of the employees were super helpful. Hard working and friendly. I appreciate the smiles.

Alix & Sons Computer Center

Trustworthy, prompt, quality computer repair at a fair price. So grateful that he's in business.read more

iFixandRepair - Westfield

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(7 reviews)

AMAZING!!!! That's the only word I have for this place. My phone was fixed in 20 minutes. The…read moreservice was so fast and friendly. HIGHLY RECOMMEND!!!!!

So far so good! Quick and easy repair today. Ready in less than 1 hour. Would come back.read more

Family Mobile Phone and Tablet Repair

•$$

Great place, they helped me with an iPhone with a damaged screen. Reasonable prices and they…read moreemphasize using quality parts for their repairs, so everything works like new. In addition to phone repairs they also sell motor scooters and vape supplies. We all depend on our phones, and it's nice to have a place like this in town.

I went here to get an ipad repaired and they were great. Professional and friendly. The store was a…read morelittle intimidating with all the vape cigarette signs and merchandise, but the technician begins the mobile desk really knew his stuff.

Signs Plus Print

3.0