When we started getting intermittent "Insufficient Signal" notices on shows we had our Tablo OTA…read moreDVR set up to record, we gave Connect Tech a call for service. Dave arrived with an assistant and quickly diagnosed a weak amplifier up on the antenna. They brought out the 40 ft ladder and had the new amplifier installed in about 30 minutes. That visit was two weeks ago and we haven't had a single missed program since. We continue to be very happy customers of Connect Tech, highly recommending Dave Riollano and his team!

Called and came out next day. Very responsive and helpful. Would definitely use again.read more

One year as a customer. Could never log into my account due to a confirmed bug in their own system…read more Called every month, spent hours on hold, lost work income during outages. Their own executive office finally confirmed it was their error after 12 months -- then told me it was an "education" problem on my end. Offered $20 as compensation. Switched to a different provider and haven't looked back. Do not recommend.

From the owner: Welcome to your dedicated Comcast Business Solutions provider! I'm here to serve as your personal…read moreguide through the dynamic world of internet, phone, and mobile services tailored exclusively for the success of your business. Imagine the possibilities of having a local, dedicated professional who truly understands the ins and outs of your business's communication needs. I'm not just a voice at the other end of the line; I'm your neighbor, your partner in growth, and your direct line to the resources that keep your business thriving.

NTI is a client of mine and as clients go, they have been great to work with. No issues, no…read morecomplaints, and great communication

From the owner: Since 1990, we stake our name and reputation on providing all our customers with the right solution…read morefor their communications needs, taking advantage of new technology and providing true value with continued support. No matter what your communications needs may be, the Normandeau Staff will provide you with proven technology and superior customer service. Over the years we have prioritized quality service while maintaining the friendly attitude that make working with Normandeau Technologies a pleasure for our customers. We believe that our business is built on relationships.

Hard to find a company to repair an old landline. But they came out and fixed It…read more thanks so much

During the midst of the pandemic I was able to quickly get an appointment to repair my laptop. The…read morecustomer service was excellent and the price reasonable. I recommend Compu-Tech fully and without reservation.

I've used Ed since an ice storm in 1996 knocked out the phones in my telemarketing center. Ed set…read moreup new lines for us so we were the only ones in our building with service. Another time he ran data lines through abandon pipes under our warehouse so we could connect the buildings without having to add more wires. Ultimately, using the deserted pipes underground, Ed replaced all of our lines with high speed data lines so we ran at over 200 mbps which was unheard of 10 years ago. As the wireless world has evolved, so has Ed's company. We are very data driven and Ed has always stayed ahead of the technology and upgraded us to new software and systems through the years. We were one of the first companies to go totally wireless and this ultimately ended up saving us a lot of money on monthly bills. Ed has done work for us for over 20 years and they always answer the phone, they always send someone right out and they always let us know what our costs will be. They are as fine a vendor as we deal with and I have to add that Ed does a significant amount of work, pro bono, for Hartford homeless shelters and soup kitchens. He has never mentioned that part of his business to us (I'll bet to anyone). He is that kind of man.

Our company (The Granite City) has only ever used Ed the Phone Guy and he has exceeded our…read moreexpectations. He has upgraded our whole system throughout our company. He's always on time, reliable and most importantly trustworthy! We always recommend him to all of our customers. He's become not only our phone guy but a customer and part of our family! There's no one else to use but Ed!!!! Sarah - The Granite City

Great experience! Will use again. They were quick to respond and able to fit me in that day.read more

From the owner: TechToucan Solutions is proud to provide top-quality IT services for home and business clients. Our…read moreservices include software setup, computer repair, data recovery, TV setup, internet troubleshoots, Apple and Android phone repair, and much more. We do it all! In addition we also provide complimentary IT consultation services, as we believe in delivering value to our clients and ensuring they receive the best possible return on their investment.

I can't recommend AccuTech enough! They came recommended from our building property management for…read moreassisting with our office buildout and the experience from start to finish was wonderful. They are knowledgable, efficient, timely, and went above and beyond to help us with additional services as needed. Heather, Brian & Kori are truly the best!

From the owner: Accutech Communication installs network cabling and structured cabling in businesses in MA, RI and…read moreNH. We provide the highest quality business communications services in Massachusetts, New Hampshire, and Rhode Island since 1993. We design and install structured cabling systems, network cabling and business phone systems for both small businesses as well as large corporate campuses. We build long-lasting client relationships with our exceptional customer service and low price that does not compromise quality.

Meet Manny, Avoid Amanda!!!!!!!!!…read more Just as a disclaimer, these 5 stars are ONLY for Manny R. This location used to be a Sprint but it was turned into T Mobile after the acquisition. My family were Sprint customers and wanted to upgrade their phones so we came to this location. We were lucky enough to work with Manny who did everything in his power to find us the best deals and discounts to lower our monthly bill without us even asking. He is a huge credit to T Mobile and I really hope they appreciate him. My family ended up switching from Sprint to T Mobile and upgraded all of their phones with Manny, and he made the entire process super painless and fast. Fast forward to the next day, I actually came back to the store to change my phone because I wasn't happy with it and was unfortunately met by Amanda. She was extremely rude and seemed very uninterested in what I was trying to do. She was very negative and offered no solutions to my problem. It actually seemed like she was trying to get rid of me as soon as possible without helping me, which is maybe not the best approach if you're in customer service. I eventually asked to speak to Manny since I knew he would not only do his job, but would go above and beyond. Amanda provided the worst service I've ever experienced. After my less than stellar interaction with Amanda, Manny is the only reason I will come back here.

You must really think people are dum. Kevin! I was so annoyed and disgusted I played right along…read morewhen you tried to tell me that the tax on a "$300" really $216 free phone was $45. AS I suspected there was a $30. upgrade support fee that was NEVER mentioned. I have been a theatre artist and actor for years. I have even taught others how to be authentic. I am sorry, but the no eye contact and the non -sensical answers when I brought up the fact that I was going on 6 hours of working with SPrint now at T mobile to activate a loaner phone. The whispers, the fact that you swapped out my sim card to a mobile one without asking me, when online you are given the choice, then made it sound like you were doing me a favor by not charging me for it. The funny thing is if you had told me there was a one-time $30 fee, I would have still gotten the phone. So try honesty the next time around. Make a customer feel welcomed. Include them in the process. I am now going to figure out how to get my contacts and such off my broken phone with no screen. I asked you about that too, but you basically said I was out of luck. You did give me a free USB adapter thing. It didn't work. The whole vibe in the store is hushed whispers, and one gets the sense that you are being bamboozled and scammed. Cell phone salespeople are the used car salespeople of the 21st century. You should all get greasy polyester suits and finish the homage to that time in the 70's.