This is the only place we will go for our cell phone needs. We got my son's phone replaced-up and…read morerunning- and adjusted our account to reduce some costs! and were out the door in 35 minutes. On a Saturday. Absolutely recommend without reservation. And Terrell is the best.

This is not against the store, but the company. My service was suspended due to being advised to…read morepay the incorrect amount, and now the company is telling me I need to pay the current amount as well as the amount no one advised me to pay in order to get it restored. Even though the account manager says he can see the amount their representative told me to pay was incorrect, and their company ap also advised me to pay this amount. I escalated up to a manager, Alan, who advised me that AT&T had no other higher point of complaint than him and refused to do anything to correct what essentially was their error. Please beware of paying you bill going by what is quoted on the ap, or what their untrained agents disclose.

I've been having issues with my lightning port to the point my phone wasn't charging at all…read more Called, they said they had a replacement, so I went out to the store. As with most like stores, its footprint is rather small but large enough and clean enough for what they do. Told the individual my problem. After entering my information, he asked about the symptoms and suggested it might be dirt. He pulled out a tool, cleaned out the port and the port functioned. The price? Nothing! This is customer service, an all too often lost art. As such, they have gained a new and loyal client who will return when the need arises!

I was completely lost forgot this service existed. The people were complete professionals and…read morelifesavers!!!

Despite my long wait, Jackson was able to fix my problem relatively quickly. My issue was that T…read moreMobile was my prior carrier and Xfinity mobile SIM cards were attached to my phone. I called the 800 customer service number yesterday. The agent told me to delete the SIM cards. When I did that, I had no service for almost 16 hours. Luckily, I had a seasoned employee, Jackson, who saw the problem and it was fixed in 15 minutes. Jackson is a tremendous value to Xfinity. I would rate him a 12 in personal service and 100% in knowledge. Thank you, Jackson.

Horrible customer service. I called 8009346489 customer service number. The rep admitted that I had…read morebeen given false information about my plan/bill and spoke with his supervisor in an attempt to resolve this. His supervisor admitted that I had been given false information and would not make any exceptions or work with me on the plan/billing. I cancelled my account. I have never had a business admit that they gave me false information and then refuse to attempt to work with me to find a solution. They refused to make any exceptions or compromises after admitting they gave me false information about the plan/billing. They would rather lose a long time customer than try to come to some resolution, even after admitting they gave me false information. Horrible, horrible customer service.

The service was quick and efficient. I was expecting to drop…read morethe phone off and come back another day instead it was done in 40min. If you have your device broken, Great job

The guy agreed to sell me one phone for a price and then switched up on me. And he sold me a phone…read morethat they can't even repair. An Orbic Myra. He pulled some slick s*** when he did the switcheroo and fed me a line of b*******. Now I have a cracked screen and they can't even fix it. The total f****** rip off. I have to buy a new phone now because of the way this guy cheated me at the Brook road store.

I stopped because my phone kept telling me it needed fixed - that it had a virus. They fixed it in…read moreminutes. Thank you sooo much. We are not tech savvy so when something like this occurs just drives me nuts. We definitely will tell others.

Hello: I had the pleasure of speaking with a very helpful employee at this Staples by phone. Tina's…read morecustomer service skills are outstanding & she's an excellent example for others to follow. She located the printer cartridge for the Canon printer I had& located the model of the laser printer cartridge I would need for this model printer. I did not send her a pic of the printer & she was able to problem-solve smoothly. I highly recommend her for a promotion & raise!

Yes, service was fast and fabulous today. I'll recommend to my family and friends for sure. Thank…read moreyou.

Fat, cussing, unkempt and dirty employees who can't respond to simple questions or provide any…read moreinterpersonal skills whatsoever. It's like they found Redditors and hired them on the spot from the special needs convention. Find quality workers or close the store ffs

Hands down the WORST UPS location I have ever stepped foot into. Aside from being the lone…read morecaucasian individual in the facility, not one of the employees there was kind, let alone respectful to me. I only stopped into ask a question, and got treated like I slept on the streats. Avoid this location at ALL costs, and instead utilize the Petersburg location, or an even better option, and location in Richmond.

Pretty standard gamestop with uber friendly team members. They are always trying to upsell but i…read moredon't hate them for it because I know that is a corporate initiative and they can be mystery shopped for using the right language. I prefer small privately owned game stores, but this is a good store for what it is

Great customer service, and staff were there to help. My trade in went very smooth from start to…read morefinish.