They asked for additional $900 when they arrived to pick up items. When they arrived for delivery,…read morea plastic tote was missing. It's been an ordeal still in process. Gloria

Wow! From my first phone call until the process was over, this company was amazing!! The owner came…read moreout to meet me, take pictures and look at the space. He was so friendly and professional!! He made sure I knew what the process was and made things so clear. He was open to me asking any questions, and he did it all with a smile. Even though it was a mask on, lol, I could tell it was a smile behind that mask!! When his team came out to move us, and it was no little job, they were so nice, understanding of what our needs were, and they were very careful with all of our belongings. You can tell that they all have been given exceptional training. If I ever had to move anything again, I would call them in a heartbeat!! Thank you so much Quality Moving!!

Since I can't give no stars....One star for poor business practices and taking my $14.47. Is small…read morebut it's wrong, not arguing with anyone just won't use their services again nor recommend anyone to them. Well this place is not climate control, but it will work. Do not store any boxes put everything in plastic bins. The unit will leak and your stuff will get wet. Seal everything tight avoid outdoor friends (bugs) making a home in your stuff. Now....If you close out write a letter and send it certified mail to ensure they get it. I called beginning of the month for Jan 2022 to inform them of my intentions to vacant the unit. The lady I spoke with advised that was fine and if I had a credit on my account (which I did for military) it will be refunded by check and mailed within 15 days. Jan 28th I called again to advise it will be all cleaned and swept out per policy at the end of the month. The lady I spoke with confirmed my address to mail the check to and stated ok. Jan 31st I called to confirm she has my unit closed out and done. Welp, Feb 1st I was charged for the unit. Feb 5th my account was closed. Feb 28th I got a refund check for $54.53 (well my credit was on the account for $25.00 already and the monthly fee was $88.00). This math isn't mathing right....... Here we are March 25, finally get a hold of someone and she asked who did you talk to....mmm I don't know person sound older though. And I really didn't think I need to check and balance with a storage facility, but Ok. So she explains my refund is minus the 15days of not given written notice. Unit is 88.00 per month (2.93 per day) 2.93 x 15 days= $44.00 88.00 - 44.00 = $44.00 refund I ALREADY HAD A $25.00 CREDIT ON MY ACCOUNT FOR WHEN I OPENED THE UNIT WITH THEM.. $54.53 - $44.00 = $10.53 $25.00 - $10.53= $14.47 REFUND MISSING!! Moral of the story they will take your money!

What is it with Americans? We apparently have WAY too much stuff! There are numerous storage…read moreplaces within just a few miles of this one, and at least 3 more under construction now. Anyway, I rented a unit here just over a year ago to facilitate a move. The facility was convenient for me and not over priced. Other positives: - Facility is clean and in decent shape. - Office hours 7 days a week. There are a few minor negatives, but nothing serious: - They do not send you a bill unless you miss a payment - and then they add a late fee. - As of November 2017, they are increasing rates by about 30%, but they were maybe a little low before. I plan to be out before the increase takes effect. The staff is reasonably friendly and helpful, but not overly personable. All in all, I've seen far worse storage places and much more expensive ones too. I'm happy with the deal I got.

DO NOT HIRE THESE MOVERS! I was overcharged on my credit…read morecard with no solution after calling multiple times and only being able to reach an ai automation. I've never been called back, never got this issue resolved. Extremely disappointed and dissatisfied. Moving is hard enough, this company made it so much harder. Would not recommend to anyone

If I could give a -2000000 I would.. worst moving company EVER!!! Do not use them !!!!! run very…read morefar away as fast as you can ... they moved my daughter and first they were 2 hours late and when they finally got there the movers were high .. they moved at the most slowest pace I guess due to the drugs .. she was going to have 2 pickups one at her previous residence and a storage unit we cancelled off the storage unit and when we called to see if they would refund any money due to them not needing to make an additional stop they were going to charge her an additional 80.00 to remove the stop!!! Paid over 1200.00 then to beat all the movers lied about the time they were done and they charged me more... called them to try for a refund of the extra billing and they are horrible to get a hold of she calked everyday for over a week.., finally someone called but said nope we not refunding ..... THEY ARE HORRIBLE COMPANY if they were on the better business bureau they would be reported... you have been warned

I recently used this company for a move. Saved money by not having to spend twice as much buying…read moreand assembling boxes with tape. And since they deliver the boxes to you I also saved a lot of time, which to me is priceless. I was impressed with the durability and size of the moving boxes. They accommodate a variety of items very well. I would definitely recommend this company to anyone interested in saving time, money and the environment.

They did a move out/back-in after water damage. Not only did I have huge amounts of damaged items…read morewhen it came back I also had 7 missing boxes. A friend of mine told me a neat trick because she lost so much in a move. As your boxes are packed number them yourself with what room they go in. Use a big black marker(yes, they all have their own systems for it but make your own). Hence I know 7 boxes were missing. My mother - a doll collector had 98% of her dolls damaged due to careless packing. They lost the foot off my grandfather clock and came and got another to try to "match it up". Now my clock only has two feet. I had receipts for the replacement of the things they had broken. After the floors were done so we could move back in they bought our stuff back and scratched the newly done floor from the front door almost to where the refrigerator sits dragging it across the floor. So back to the hotel and they had to move it all right back out. Still no reimbursement for that. The leak was in May of 2023. I don't recommend this company to move ANYTHING ANYWHERE. They were hired by ServPro. Don't use them either look for that review as well!

Hands down the best moving company I have ever used!!! We had Mike, Rob, Germiah, Lamar and…read moreSpeedy. They showed up on time and ready to work from start to finish. Very professional, didn't break or damage anything, not even a wall scuff. Handled an extremely heavy safe going into a difficult location with ease. I have moved a lot and have to say without a doubt they have been the best company I have ever used and would gladly use them again!!!!!

The scheduler put us down for the wrong date. Y'all are lucky our lease wasn't up. We got a…read moreconfirmation email with the correct date but whoever put us down on their official schedule has the wrong date for us.

I hired this company for a move on 3/15. Along with the misquote of price and wrong truck size sent…read morefor the job, they broke a piece of furniture and tried to hide it. I contacted them 2 days after the move and was assured I would be sent a check to which never arrived. I was then told I would receive a cash app or Zelle, again that never arrived. I will never use this company again and will be filing a dispute with my credit card company.

Have used this company on numerous occasions. I have found them dependable, reliable, efficient,…read moreand within a reasonable price range for the project needed. Sergio is my "go to guy" for junk removal. Thank you and your team!! Christian​​​​

Sergio arrived on time, with the right equipment to move a large piece of furniture up 18 stairs…read more Good value and a friendly crew.

We have used Hughes on the Move twice now for local furniture moves. On time, friendly and super…read moreefficient!!