The manager here is awesome and so helpful. I have rented storage space before but this is the…read morebest!!!! Clean, lit up well, and air conditioned!!!! This place is awesome!!!!!

Absolutely love Lex! She was very helpful and did everything she could to make us feel comfortable…read morewhen signing up for a unit!

This place is very good with customers. They have friendly staff and it stays open from 6am-10pm…read morewhich makes it convenient. Stop by and ask about pricing, which are REASONABLE.

With so many storage places around the area. It was almost impossible to choose which one to go…read morewith. Although the storage across from ample was cheaper. I decided to choose ample, because of Joe amazing attitude. When I first moved my things in a storage Joe had the gate open 24 hours the First week for me.Where other places wouldn't do that for me. He even worked with me when I fell behind on payments so I won't loose my things . As I fell into hard times Joe really made life a lot easier for me. He is by far One of the nicest man I ever met. If your looking for a place to store your belongings, you must come here! My things were stored for a year here and all my items were perfectly untouched or damage .

Patrick and the entire staff are excellent. I am so…read moregrateful to all of them. What a great staff and excellent customer service. I can call them for any assistance.

I have had my belongings in storage for 3 years now, and I am very happy with everything that they…read morehave done for me. I am currently not living in Virginia, but when I have to speak to them, they are extremely helpful in every way! I wish I could remember the man's name that I always speak to because I want his bosses to know that he is highly professional, helpful, and has an all-around fantastic personality!!!! So you can figure out the name of your employee he worked today Friday March, 24th 2023, in the morning. We live in Connecticut, and he makes everything so much easier! I highly recommend this Public Storage in Chester, Virginia!!!! They make sure that you are well taken care of!!! Thank you, thank you, thank you!!!

Barry is great, used the storage for 5 years and everything was perfect…read more Clean, safe and secure place. Thank you

i came buy to get a couch off Facebook marketplace and was verbally assaulted, screamed ,and cursed…read moreat by management and told to pay my rent or get out but I wasn't even renting from them I tried to explain that multiple times but he was not having it I would give 0 stars if possible

They asked for additional $900 when they arrived to pick up items. When they arrived for delivery,…read morea plastic tote was missing. It's been an ordeal still in process. Gloria

Wow! From my first phone call until the process was over, this company was amazing!! The owner came…read moreout to meet me, take pictures and look at the space. He was so friendly and professional!! He made sure I knew what the process was and made things so clear. He was open to me asking any questions, and he did it all with a smile. Even though it was a mask on, lol, I could tell it was a smile behind that mask!! When his team came out to move us, and it was no little job, they were so nice, understanding of what our needs were, and they were very careful with all of our belongings. You can tell that they all have been given exceptional training. If I ever had to move anything again, I would call them in a heartbeat!! Thank you so much Quality Moving!!

The worst!!! Originally under advertisement for 19.95. Then after I put in my credit card info, it…read morewas 29.95+1.19 per mile, + fill the gas tank back to where it initially was. What's the 1.19 per mile for???? So somehow 19.95 turned into $115.12!!!!!!!! SCAM!!!!! I just had move a dresser to one place to another. Single mom on my own! Will NEVER use them again!

From the owner: Vigilant Self Storage offers climate-controlled units (5x5 to 10x30) in Chester, VA. Great for…read morehomes & businesses. Features secure access, 24/7 availability & online rentals. Close to John Tyler Community College. Rent online today!

Just finished a call with Dylan Villegas at the corporate office whose professionalism and planning…read moreassistance were top-notch, bar-none!!! Every staff member engaged over the few years of utilizing this organization has been on the same level. Courteous, helpful, thorough, knowledgeable, professional, and simply amazing overall -- a consistent of approach hard-found in today's business world. And I'll not forget to give high props to Kiana E. at the Call Federal Drive location in Richmond, VA where my personal belongings are currently stored. Whether or not she's received a raise recently, give her another one! She is not an expendable or lose-able employee, she is an absolute keeper, and any organization blessed enough to have her on staff will be wise to take exceptionally good care of her!!!

WTF? called for a price on a storage unit, price doubles in 3 months? Listen mini, customers want…read morestraight forward pricing, no "so called Specials" or internet bait and switch, then it doubles in 3 months? you're NOT very confident about your pricing if you can't just tell the customer upfront what the REAL price is. 160 internet price for a 10x30 then 333.00? shop around. Thanks for nothing Derek.