I sold my house and had to move. I hired Affordable Movers to move my home. On the day of my move…read more, 4 men and a truck arrived at my home at 9:00am . I was very impressed with professionalism that I received from movers . They were efficient and very nice gentleman. Moving a 4 bedroom home , I thought would be a long day but it was that bad at all. It only took about 8 hrs. They were referred to me from co-worker. I thanked her and I would recommend Affordable Movers services to anyone

We had used this company twice before when we changed residence and had no problems…read more This move was very different. I called and got a quote from Ms. Ricks. She asked me certain questions about number of rooms of furniture, types of furniture, etc. She told me 9 hours and she didn't think it would take that long. We moved many items by ourselves, clothes, lamps, boxes of odds and ends, etc. We also sold all of the furniture from one bedroom, so it was completely empty. When the crew arrived and started to work, I noticed they were not too well organized and apparently had not worked together before. I approached the crew supervisor and told him about my concern and he said not to worry, they would have everything moved by the end of the day. Well they didn't and had to come back the next day and worked several more hours to finish. They charged me for 14 hours plus their travel time to get from their place of business to my home, for both days. The home we moved into is in the same neighborhood, four blocks away from our former home. We also noticed that they had damaged a piece of patio furniture; a gas fire coffee table that has a value of around $3000. It is resin coated steel, and there are several chips of resin knocked out from mishandling. After they left, we looked around and noticed chunks of holes in the carpet on the stairs and in the upstairs loft. Someone had tried to press them down in an attempt to hide them. There are also scratchs on furniture as well as scuff marks on our leather sofa where they shoved and squeezed it through the door. When I called and complained, Mr. Ricks and the crew supervisor came to our home and looked at the damage. When they left, Mr. Ricks said he would be back in touch with us. When Mr. Ricks called, he said he was willing to patch the carpet and give us $700 for damages. We had researched and gotten information to repair the damages would cost well over $3000. I attempted to negotiate with him and he said that is all he would do. I asked him to give me the name of his insurance agent, and he said he didn't have any more time to talk to me because he "had and appointment downtown." I had to press him to finally get the name of his insurance agent. My wife and I did all of the work with the insurance companies. We found out that Nationwide is the broker and there are three other insurance carriers for the business. I contacted Mrs. Ricks and told her about what we have been through doing their responsibility of contacting all of their insurance companies to get compensation for what their workers did to our home and belongings. I then told her that we want to be reimbursed for all but nine hours that they charged us to move, which we believe is more than fair. She asked me why I did not call her when I saw that the workers were slow. I told her that I went to the crew supervisor and told him and he said they would be through in one day. She told me that she would talk to the other owner and call me back the next day, which she did not do. And now three days later, I have not heard from her.