My move didn't go to plan. The team did everything they could to get my move done properly. The…read moredispatcher sent more crew members. There was a skill gap in my team. Be observant of two things: Make sure everything is wrapped to your specification before it leaves your first location. Make sure it is packed high. My issue is they need to pack to the ceiling and use the 'attic'. Not everything fit, and the Dispatcher and General Manager worked to satisfy my move.

Bait and switch pricing. A 1/4 mile away. 5 hours charged, around 800.00. The same move across…read moretown ran me 500. I also had to help move or it would have been longer. Reassembled most all my furniture Review to be updated. To note: the workers are hard working, but their professional pace and prioritizing from an hourly standpoint are below everyone else in Richmond

TMAAT were very organized and professional when I called to schedule them, and again when they…read morecalled me to confirm. On moving day the driver notified me of his ETA. They arrived on time, and worked fast but carefully. The price was lower than another company's quote. I'll choose TMAAT next time.

I have moved with this company twice. I am getting ready to call again for their expert help in…read moremoving me one more time. This company is phenomenal. They are timely, patient, professional and take the time to make sure things are packed safely and securely. Moving is never easy and they took the time to check in with me and make sure I was feeling good about the move. Honestly, if you need any help with moving you will not go wrong using this company.

Steve is very accommodating and helpful!!! Would highly recommend !!…read moreA very good choice for your storage with a great location, , ,!!! BG

Really great unit. It's is safe, easy access, and the staff is amazing. Very friendly and very…read morehelpful.

Update: Bold Moving and Storage did offer to pay the $200 fee to repair our dresser which is a lot…read moremore than the 60 cent per pound covered by their insurance. One positive I failed to note in my original review is that they did provide 45 days of free storage opposed to standard 30 days. For these reasons, I'm increasing my rating from 1 to 3 stars. ___________________ During the sales and scheduling process, Bold Moving was wonderful. They were flexible and accommodating. They even said they would pack and move liquids if they were not "Flammable or combustible items (gasoline, kerosene, propane, etc.). Everything changed once they showed up. The packers were very nice but told us they could not pack any liquids. When I followed up with the salesperson they responded, "I thought it was only flammable liquids, but you could pack non flammables in a plastic bin not in cardboard boxes in case it leaks." The real challenge started when scheduling the delivery of our items after they were in storage for about 6 weeks. I emailed two weeks in advance asking for a specific delivery date. It was accepted as the first available delivery date, and I was told they would call the day before to confirm the delivery time. When I didn't receive that call, I followed up with them first via email then via phone. I was told they would put our stuff on a truck, and it would be delivered "sometime early next week" which was about 5 days later. It was clear they would not make the date requested but no one reached out to tell us. This was extremely frustrating since I had a business trip the following week. I followed up daily but could not get a confirmed delivery date. I canceled my business trip on a Monday when someone told me they would going to try and deliver our items that week. He was very clear that he would contact me when there was an update. Therefore, I stopped following up. On Wednesday, I received a phone call from the driver. They were 20 minutes away from the empty house I was not at. Due to the lack of communication in the delivery process, everything felt like a fire drill. I lost money on the business trip that had to be rescheduled and incurred additional costs extending our temporary housing. But, I was relieved to finally have our things. The delivery team was also nice, but many items were broken. The leg on one of our dressers was broken. They blamed the packers because the dresser was just wrapped with all the original items inside making it heavier. Some dressers were emptied but some were still full. I could here the contents of our nightstands rattling around inside. Although wardrobe boxes were used, none of our clothes were hung up - just thrown in the box with the hangers on them. Kitchen items were just thrown in boxes. Some of boxes weren't even properly labeled - just "K" for kitchen. Lastly, the delivery team left scuff marks all over the walls with deep dings in some places on the wall. This was my worst moving experience ever. I would never recommend Bold Moving & Storage.

Overpriced and unprofessional. Wanted $3500 for a 45 minute move of a half dozen pieces of…read morefurniture, and was texted and called repeatedly after receiving the laughable quote. After yet another text from them, I replied with "stop", assuming it was an automated system. Got a snarky emoji back. Very glad I didn't trust these guys with anything important.

I want to commend the crew I had on Saturday June 12th". Jamoni, Jesunio and Zion were very…read moreprofessional, super nice and worked fast and hard.I can't say enough of about how great all of them were.

We had an awesome experience with Two Men And A Truck. The scheduling process with Sarah was easy;…read moreshe asked all the pertinent questions pertaining to the type and size of the furniture to be moved. The crew; Gary, Keith, Michael, and Robert arrived on time and immediately requested to give them a quick walkthrough to ascertain the size and location of the furniture to be loaded. They then proceeded with protecting and carefully wrapping all furniture in plastic. Everyone was very careful moving about as to not cause any damage to the furniture, walls, or doors. At our new home they were very meticulous as to not cause any damage to the low ceiling while moving a 4-poster bed and accompanying Queen Mattress and Boxspring up the stair. I was very impressed by their acumen and attention to detail. I would definitely hire Two Men And A Truck again if ever needed.

I've had a great experience with Mini Price Storage! Their prices are very reasonable, and the…read morestaff is great to work with. They're understanding, accommodating, and willing to work with you when needed. I truly appreciate their customer service and how they make the process easier. I definitely recommend them to anyone looking for affordable storage and a team that genuinely works with their customers!

Excellent Customer service with Sara at the front desk. She made the interaction pleasant and…read moreefficient. She took me to see the storage unit that fit my needs and showed me how to work the lock and then gave me the keys. The unit was a great size, for a great price, and the best part is its inside and air conditioned. The paperwork was a breeze, and she explained each step carefully and was very knowledgeable. I highly recommend the, for your storage needs.

I needed short term storage (2 months) stopped by on Monday .... Angela Blakley had just what I…read moreneeded. Signed up, inspected the unit and out of there in 15 minutes. Very professional and courteous. And the cost was just fine.

So far belongings are in excellent condition. It is covered and very convenient to useread more

They're wonderful. Location is always clean and they greet you with a friendly smile everytime.read more

CLOTHING MOTHS!!! about 2 months in noticed a moth flying above our unit then noticed more…read moreinside...spoke to staff said they had complaints from others also and suspected a specific tenant. Unfortunately nothing was done to remedy the problem and their suggestion was to remove items from our unit....that we pay for...to store our items. And at this time no plans have been made to terminate spreading of moths as the problem only worsens....

Thumbs UPS!! I came by to send a package and it was a breeze! There are many ways to mail packages…read more& boxes these days, and if you've been to the post office lately, you'll notice the lines are sooo long! So think out of the box, and send your package via UPS! You won't find long lines here... I walked right in and was immediately helped by a pleasant worker! Depending on the weight, it may be pricier to ship with UPS, but it's worth it. Once my package was processed, I received a receipt to track the box and was on my way! If you have a huge object to ship, or a fragile item, you can rest assured they will "handle with care"! They have stations for every-"ING" you may need: shipping, copying, mailing, faxing, packing, printing, supply"ing"... this is a one stop shop for your office or personal needs. There's also a greet-ING card display. The convenient hours are 8:30-7:00 M-F & 10:00-3:30 Sat. There's plenty of parking in the Gayton Crossing Shopping Center, but since they are renovating the signage for the businesses and shops, you'll notice the temporary huge banners designating each space.

My wife and I went to the UPS store to have passport photos taken. Sheena was the person who…read morehelped us, made the photos, etc. She was very friendly and made the whole process quick and pleasant and easy. My wife mails regularly at this store and the packages go out very quickly. My daughter has a mailbox in this store and has been using UPS for several years, very happily. The people who work in this store are friendly and effective. They know what they are doing and the mail we send there gets delivered quicker than from the USPS.