Steve is very accommodating and helpful!!! Would highly recommend !!…read moreA very good choice for your storage with a great location, , ,!!! BG

Really great unit. It's is safe, easy access, and the staff is amazing. Very friendly and very…read morehelpful.

Excellent customer service from the management and staff to make sure I was accommodated. This type…read moreof flexibility is how you beat the old established out of touch companies! Accessible clean bathrooms and a cart to carry your items from the truck to the unit were nice perks that help make the difference. Does it cost a little bit more? Yes. But it's worth it! Nice work folks.

Extra Space Storage at 6100 West Broad is a clean, safe and convenient facility where you can store…read moreyour belongings with peace of mind. But what separates it from other facilities is the excellent service provided by Heather and her coworkers in the office. The staff is friendly, polite and eager to answer any questions and address any needs that may arise. I'm so glad we chose this Extra Space Storage location.

They're wonderful. Location is always clean and they greet you with a friendly smile everytime.read more

CLOTHING MOTHS!!! about 2 months in noticed a moth flying above our unit then noticed more…read moreinside...spoke to staff said they had complaints from others also and suspected a specific tenant. Unfortunately nothing was done to remedy the problem and their suggestion was to remove items from our unit....that we pay for...to store our items. And at this time no plans have been made to terminate spreading of moths as the problem only worsens....

TY!!! To Faith for the excellent customer service and knowledge the storage units and spaces…read more The facility is always clean and orderly. Restrooms are clean as well. I love that I can drive up and the space continues to look fresh and clean!!!

This place is infested with rats. I stored items with Extra Space only to open the door and find…read morerat droppings everywhere. Based on my recent conversations with management, they are well aware of the problem and have not taken adequate steps to get rid of the rats. And, they are refusing to replace any of my items that were destroyed due to the rats. I had to throw out rugs, mattresses, chairs. DO NOT STORE ITEMS HERE. Management says some people store food and it attracts rats but I didn't see an adequate number of traps or poison to get rid of the rats. Management knows there's a problem but lie to potential renters and tell them everything is clean and orderly. BEWARE. I wrote a letter to senior managers and I've called. But, they ignore me. Just awful customer service.

I've had a great experience with Mini Price Storage! Their prices are very reasonable, and the…read morestaff is great to work with. They're understanding, accommodating, and willing to work with you when needed. I truly appreciate their customer service and how they make the process easier. I definitely recommend them to anyone looking for affordable storage and a team that genuinely works with their customers!

Excellent Customer service with Sara at the front desk. She made the interaction pleasant and…read moreefficient. She took me to see the storage unit that fit my needs and showed me how to work the lock and then gave me the keys. The unit was a great size, for a great price, and the best part is its inside and air conditioned. The paperwork was a breeze, and she explained each step carefully and was very knowledgeable. I highly recommend the, for your storage needs.

Booked a truck to move furniture, it was just 2 dressers but I booked up to 4 hours just to be…read moresafe. As I got in the truck I noticed the gas was not full, but nothing to be concerned about. I drove back and forth between places and returned the vehicle all within about 40 minutes. I got a call after saying they wanted to charge me for gas, which I may have drove 10 miles only so I thought it was a bit off (they also wrote I drove only 1 mile in the receipt). When I received the email with the receipt it showed they had charged me for 2 gallons of gas while it also showed I only drove 1 mile. Now you do the math, trucks can drive up to 25 miles a gallon or so and I only drove 1 mile, therefore why have I been charged 2 gallons? Beats me. Check your receipts always because of situations and people that will do this.

I rented from this storage unit for five years when I went to move the ceiling had collapsed and…read morethere was a lot of water damage to many of my items. I reached out to the owner and asked for some kind of compensation but was never reimbursed for the damaged items.

Go Store It - Richmond (1906 Bishop Road) has been a fantastic experience. The facility is **clean,…read moresecure, and easy to access**, with **excellent pricing** for the area. What really sets it apart is the **outstanding customer service**--staff are friendly, responsive, and incredibly helpful over the phone. Highly recommend for anyone in need of convenient, hassle-free storage.

All my items have been stolen from this facility. When confronted with this fact, they were rude to…read moreme despite my only reaching kindly to ask where I could find my materials. They were unhelpful and unprofessional. There are homeless people living in the facility and they are fully aware of it.

Professional staff,Rhonda was very helpful when I needed assistance with updating my payment…read moreoption, very clean facility and climate control units. I would definitely recommend this facilit.

Great customer service by all. From the customer service center to the site manager and employee…read more Their desire to help the customer is genuine. They are friendly and accommodating. The one time move in fee for the rental vehicle, gas and mileage was more than fair. I paid.25 cents a mile and.25 cents a mile for gas and I had the rental truck from 11am until 5pm and my total cost was $8.50. The great customer service, the great truck rental fee, plus the clean rental facility deserves 5 stars from me. I highly recommend!