1. uBreakiFix by Asurion

0

Colonial Heights, VA

Updated 1 month ago

Get pricing

Response time

3 hours

Response rate

100%

Services - uBreakiFix by Asurion

Mobile phone support

uBreakiFix by Asurion Photos

You might also consider

Recommended Reviews - uBreakiFix by Asurion

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

6 months ago

Business owner information

Photo of Bret B.

Bret B.

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - uBreakiFix by Asurion

You might also consider

Fruit Fixed Midlothian - We had a great turnout for our ribbon cutting. Thank you to all who came!

Fruit Fixed Midlothian

(12 reviews)

Kudos to this shop. My tablet was repaired (new display) in less than 48 hours. Part was ordered…read moresnd installed.

Update 2: 4-stars for owner…read more1-star for staff at location and repair Owner called and has sent a full refund after discussion. Also offered to repair again, but after the escalation of this situation and dealing with staff at store on multiple occasions in-person and phone asking to have this done in the first place, we declined to use them to repair the cracked screen. Update: "Jeff", the manager reached out to repair via text, but we simply don't trust this business after visiting in person and then calling twice afterwards to have them replace in one day. Sorry, but we have never had a cracked phone screen in this household until we used your product. And it very well could have been cracked or dropped by your business since we noticed the cracks less than 18 hours after getting the phone back. It's a shame you couldn't replace it when we brought it to the store. Hopefully, a refund will be made since we gave you three chances to make it right. Steer clear! This place will swindle you. They do not honor warranty. Had a screen replaced because the touch aspect stopped working. Had phone for four years and never had a cracked screen. Less than 24 hours after getting it replaced, screen cracked and not by dropping. Paid $150 to replace the first time for an older Samsung Galaxy. Staff was rude and said they don't replace from phone drops, but if they opened phone they could tell if it was dropped or not. Hmmm, so I should believe them to tell me if the phone was or wasn't dropped? As it's an older phone (four years), I can guarantee it has been dropped a few times, so looks like an easy out for them to not cover warranty. They are either really bad at repairs or offer cheap replacement products to customers. Go to a more reputable place, like Computer Cave. They are honest and offer quality repair and products. Staff at this Fruit Fixed Store couldn't even tell me how much the part the cost or even acknowledge that glass can crack from cheap quality or improper repair. Save your money and repair elsewhere at a more reputable place.

uBreakiFix by Asurion

uBreakiFix by Asurion

(18 reviews)

I don't have any pictures unfortunately, but I do have a story to tell. And it involves two…read moregentlemen at the store named Josh (I think, of not I'm sorry, but I know it starts with a J!) and Rashad, one of the techs in the back. I've had a recurring problem with my device. And I EXCLUSIVELY use 'uBreakifix'. Mainly because my phone is insured through asurion, which might I add, has really stepped their insurance program up compared to years of yore, but, for other devices that I can't fix myself, I take to this particular franchise. I'm an OTR driver, from Reno and currently in emporia Virginia. My s23 ultra took a s*** on me last night, and I run a majority of my business primarily through this phone, and partially on my tablet. Being as tech savvy as I am, and having this issue before, I called Rashad, he told me he was open and to file a claim before I got there, and then to get there ASAP so they could get my device fixed. I drove to a closer location that said they were open on sundays, and they actually weren't, but that put me about a half an hour away from Glen Allen when I made that call. I followed Rashad's advice, headed towards their facility and tussled with asurion for about a half an hour to get my claim started. I walked in, Josh checked me in, super cool dude, and they're playin music from the 2000s, that brought back a lot of memories!!! We exchanged a few words and pleasantries, and off my phone went to rashad, and off I went back to my truck to wait it out. Within an hour, Rashad called me and told me my repair was complete. And it was just as I suspected, what he concurred. He whipped it into shape, ran tests, and sent me on my way. What a great couple of guys they are! Extra star for being open on sunday, and being able to accommodate a neurotic maniacal eccentric customer such as myself, in a pickle, because Monday is tomorrow and I needed my phone fixed yesterday. Thank you guys so much! Thank you uBreakiFix... Your techs, service, speed and knowledgeability are Paramount in this industry. My insurance covered it so it didn't cost me a THING, but even if I had to pay out of pocket, out would have came the ole business debit card!!!

After seeing the estimate, I decided not to have the guy fix my cellphone. He did respond quickly,…read morebut his price was just too much.

uBreakiFix by Asurion - mobilephonerepair - Updated November 2026

Loading...
Loading...
Loading...