My experience with Brionna was fine first time around . She tried to help with a problem with my…read morepresent phone but could not. (Turns out it was a simple case of having run out of storage space which should haver been diagnosed easily but was not). Went back another day to buy a new phone. Brionna's attitude towards me the second time around was unfriendly and non helpful. It was clear she did not wish to help me. She said they did not have either phone of my selection in stock. Said I would have to buy the phone elsewhere but I would still have to come back to her store for set up. With her off putting behavior that was not an option for me. One quick trip to Walmart, got the phone I wanted and they set it up in an hour! The gal there was patient , friendly and professional. I could have weeped for her kindness to me. The price for that same phone at AT&T was 80.00 higher. AT&T staffs their stores with many who should NOT be working in customer service. I will absolutely stay away from any AT&T store in the future.

Received the best customer service today! I had the not so bright idea of switching my service…read morewhile at BJ's (please don't do this) . Needless to say my order was completely messed up. The rep that worked with me today helped get me together. Thank you girl!!

Took my gaming pc to get checked out because it wasn't turning on anymore. That was about 2 weeks…read moreago and I still don't have my PC. They told me I need to replace the power supply as well as the graphics card even though my cpu has integrated graphics and has ran without a card before. It doesn't take over a week to get a part shipped, and it certainly doesn't take 2 weeks to find out what's wrong with it. Every step of the way they have either blown me off or told me I need to keep waiting. I won't be going back to this place and I recommend you find somewhere else to get repairs done. I'm still waiting on a call back for the tenth time now. Don't waste your time and money on this place.

I have a Samsung Galaxy 10 which needed a new battery. Walk in quoted me the best price of 3 other…read moreshops and did the replacement in 30 min.

I've been having issues with my lightning port to the point my phone wasn't charging at all…read more Called, they said they had a replacement, so I went out to the store. As with most like stores, its footprint is rather small but large enough and clean enough for what they do. Told the individual my problem. After entering my information, he asked about the symptoms and suggested it might be dirt. He pulled out a tool, cleaned out the port and the port functioned. The price? Nothing! This is customer service, an all too often lost art. As such, they have gained a new and loyal client who will return when the need arises!

I was completely lost forgot this service existed. The people were complete professionals and…read morelifesavers!!!

I cancelled an order in store. The money at the time was only soft posted. It did not fall off and…read moreit hard posted to my account. I called customer service and spoke to Gladis, Katherine, and Annabelle. None of which were helpful. Office Depot has my money and will not issue a refund. Simply telling me to go to my bank and dispute the charge. What an absolute runaround for something they need to send back on their end. And Katherine hung up on me when she came back from putting me on hold. Absolutely awful customer service.

Bought a desk from them. Had a tough time getting help while inside but was able to place an online…read moreorder quick and pickup the same day. Minus one star because we couldn't find help inside the store!

I have always had great service at CPR in Midlothian. Christian is always very helpful and…read morefriendly. I thoroughly recommend this location on Rittenhouse dr.

Excellent service as always definitely recommend coming here to get a screen protector and camera…read morelens cover they offer lifetime warranty on there products and it definitely works no questions asked came in since my phone flew off my motorcycle and got ran over by multiple cars got phone fixed came back here to get screen protector and lens cover expecting to pay but did not have to since I already purchased it once this is my 3rd time returning for new protectors with out any defects of the product all on my own from working

Worked fast and solved my problem with my laptop. They didn't charge much at all. Friendly and…read moreprompt. My issue was a minor fix and explained what to do to prevent future problem

Took my IPad Pro in to get fixed and the guy looked at it for 90 seconds tops and said the…read moremotherboard is shot so it can't be fixed. Not satisfied so I took it to another place and they fixed it. It was just the charging portal. Don't use this store.

This is one of the few places that I found to replace the battery on my apple smart watch…read more It is located in a mall area in the short pump area. Plenty of parking. The store itself is pretty small with no frills inside, which was fine. They had to send my watch to another store to get it replaced so it took 3 business days. The cost was around $125. Kind of high for a watch battery but cheaper than a new smart watch. My only complaint is that I took my watch in because of a bad battery so my % battery on drop off was like 10%. When I picked my new battery watch up, it was a 3%... I would have liked to have had them charge it some at least so that I could see that the new battery was replaced. It is kind of like picking up a watch or clock at another store and it isnt wound or set to the right time. But it worked find once i charged it I was glad to do this route vs a new watch.

Had an issue where my desktop PC got fried through the ethernet cable. I called and they said they…read morecould analyze if for me to see what all needed repaired. I brought it in and every time I called to check on their progress they would tell me they didn't have the equipment at this location to work on it. I finally just picked it up after about a week and took it somewhere else. They shouldn't advertise PC repair at this location.

Went here yesterday around 6pm. I forgot the rep's name but it was a wonderful experience. Very…read moreprofessional and prices are reasonable. iPhone 12 battery replaced in a little over half an hour. He even cleaned my charging port. Great company to deal with!

Blake was so helpful! He had our sons iPad fixed so quickly and he was knowledgeable, friendly and…read morepolite. Great service at a great price. We will absolutely be back for any repair needs.