The phone I had for years got a virus. Went in to get a new one, The sales guy asked why I needed…read moreit, told him my old one had a virus. He asked to see it, played with it for a while, then gave it back to me and said he fixed it, NO CHARGE !!! He had an obvious sale and instead he helped me out which a truly apprecite an honest person. When I can afford a new one, I will buy it here. THANKS AGAIN!! Dennis M.

STAY AWAY FROM THESE HORRIBLE PEOPLE! This location swindled my 74 year old mother and my special…read moreneeds nephew. Told them they were getting a free Samsung Galaxy, bundled their phones together (supposed to be $80 for both lines), and home internet. My mother told them she had to stay within her budget. Salesman assured her the phone was FREE. The monthly bill is now $200, the phone was NOT free ($817). Verizon is NO help ... they said we have to deal with this horrible location because they're a Verizon "authorized dealer".

I writing this review because in business being understanding and knowledgeable is key…read more And in particular Diego was one of the best customer services I've ever experienced. Looking for an honest cell phone sales person Diego is your guy

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Fern Park store today.

I recently purchased a new iPhone 15 Pro Max. I believe her name was Madeline (she was in…read moretraining), was helping me. She was so kind and did an amazing job describing my options. While speaking a man with roller shoes "skated" over. Not very pleasant, more like cocky. He said he was a manager and his name was Tom. I made it clear I did not want to change my plan. I WAS grandfathered into the military one plan and Tom told me since I was grandfathered into the plan it wouldn't change. He also told me I'd get Apple TV for as long as I had a plan with T-Mobile, which I later found out was another lie. Tom told me it would take a while to transfer my items from my old phone to the new one if I wanted to walk around the mall. I left Tom with my phone, phone case and screen protector. When I came to pick up the phone, I asked where my screen protector was. Tom told me he threw it away because it wouldn't fit my phone and was broken. I've had that Zagg screen protector which cost me $60 for 2 years and while it had scratches it still protected my phone screen which was in perfect condition. I was saving it to put on another one of my phones. I saw Madeline go up to him, I'm assuming to talk to him about it, but I heard him say "NO". So I'm out a 60 screen protector which has a lifetime warranty because of a bad decision Tom made. So I get my bill and see my plan charge went from $55 a month to $75, and no this does not include my new phone which is on a separate line under equipment charges. So Tom changed my plan WITHOUT my permission and threw away my lifetime screen protector. I called T-Mobile after realizing this and to say the two representatives I spoke with were appalled that a manager would change my plan without permission is an understatement. The representatives were both so kind and fixed the situation for me. I HIGHLY suggest not going to this store unless you want to get scammed.

Walked in waited 30 mins to attempt at activating a phone purchased upstairs at the Apple Store…read more No sense of leadership or direction. Actually coming to the store to handle actual mobile activation. Need to re check training and customer service. This was a major inconvenience and unacceptable. RSM Aleem khan didn't even offer us water upon entry to the store but did offer it to the other customers. I will ensure this is taken care of at higher level through any chain needed.

Waited an hour for only to come back to a bunch of Blank stares from the employees when I…read morementioned, I arrived and checked in. I was told to wait an hour and come back to set up my new iPhone. The stores at Verizon suck. I expect better service from the employees there's eight of them standing around doing nothing.

I don't write reviews but I have to for this one. But Kanisha (I could 100% be spelling that wrong)…read morewas SO AMAZING. She was so sweet and helpful and I would recommend anyone to go to her!

Very knowledgeable young man - fast service - great store location and my problem was resolvedread more

From the owner: The Fix: Your Casselberry Tech Rescue…read more Don't let a broken phone or shattered tablet disrupt your life. The Fix is your local tech lifesaver. Located conveniently inside your Casselberry Walmart, we offer swift and expert repairs to get your devices back in top shape. Our skilled technicians are equipped with the latest tools and a deep knowledge of smartphones and tablets. From cracked screens to battery issues, we handle it all. Experience fast, reliable service and exceptional results. Visit The Fix at Walmart Casselberry today or search "phone repair Casselberry" to schedule your repair.

Okay so I have to give it to the guy working today, Christian. He is the only one here right now…read more(no clue why!?) but he's working to upgrade my husband and I on a new plan. I have a different carrier so I had to step aside and let the next person go while I figured out the information. There is some lady here right now and he's explained the same thing to her calmly probably 5-6 times a different ways and she's just yelling at him. She basically is arguing about a $20 price saying the customers always right but ... it's in black and white in the screen. It's kind of comical but I feel bad for the guy. props to him for keeping his cool, not once missing a beat and being super helpful

Very expensive phone accessories. You can get them much cheaper elsewhere. Bad customer service…read moreadvisors also.

What pairs well? Apple's Educator Discount and Florida's back-to-school Sales Tax-Free Days. The…read moreconvergence of the two brought my wife and me into the store to purchase a Neo. The service. We didn't wait long before an Apple employee asked how they could assist us. All told, three employees assisted us, and provided useful information towards the validation of my wife's educator discount, the current stock of the device she wanted, and the timing of it all. When we returned a couple days later to pick up the Neo, again, the assistance was attentive, friendly, and professional, even in the midst of a very busy store. The store's location can be found easily on the second floor, just a couple stores down from Barnes & Noble (an entry point from the parking lot), and also one of the escalators.

NEVER EVER GO TO THIS STORE! It's being run by rude…read moreemployees who won't help and leave you within 5 minutes.. I was supposed to be there for 20 minutes but I ended up staying for 4 long hours.. I even had an appointment but they said because I was ten minutes late that they dropped me. Then they finally gave me a woman who spent 5 minutes and left. I saw her next to me talking to 3 other employees about an issue a black woman had at my table ( btw , the manager was black and not friendly ) then I complained because no one was helping me, they finally gave me a guy who spent 3 minutes and left, complained, sent me another guy who spent 4 minutes and left, on and on.. it was chaos.. I had a two year old IPad that I had bought there and after an hour and a half of them trying to fix it, ( a woman who stayed with me finally ) she decided it did not work the screen went black again..she said too bad, you didn't but Apple insurance we can't help you.. I ended up having to buy a new IPad, than you very much .. I was so exhausted the next day I missed a doctor's appointment! I WILL NEVER YO TO THAT STORE!! Last year that store was running well.. this year it was a bloody mess!

I have always done business with this store, and will continue to only work with this store. I can…read moresay with full confidence. They know what there doing. They are honest and fare. I only wished the owner moved his store more to the Orlando area. I once had an issue with both my Android device and Apple device, that no other repair company could figure out how to fix. I came to dewdads and the technician knew exactly what to do. Do not go to Ubreak I Fix don't go to apple don't go geek squad. I assure you for whatever phone repairs or product needs. You will not regret going to dewdads tech!

Best prices can't beat them! Manager is very patient and provides great quality products.read more

The best. First to reply to my inquiry of fixing my iphone's LCD screen (I self diagnosed the issue…read moreand asked what the replacement price would be). Flat $100 fee, and they came to me. Made the whole process quick, simple, and easy! Tech came a bit late, but Michael (business owner) was very communicative so it was no problem at all and expected. The tech was very friendly, and finished the job in no time, and also confirmed the problem that I thought based on the symptoms and what was still working on the phone. Like he promised, 20 minutes, and the phone was back in my hands like new! Very friendly and helpful, and accepts all types of payment (give them cash you guys, they were happy with Zelle/Cash App). One note, give the tech a nicer vehicle when you guys can allow for it! His small car was a bit beaten up and it was a regular sedan - I was expecting a mobile van so that they had a proper work station. I'd imagine it's a bit cramped working in a sedan all day, but it was also that much more impressive he was able to fix my phone so quickly.

Team was able to pick up my nintendo switch from my apartment complex, replace the usb-c port, (and…read moresoldered some additional parts), for a reasonable price, and dropped it right back off at my residence within 48 hours. super helpful and responsive team!