TMobile TRAVEL REVIEW this is the worst site to use for travel. I called my hotel today (that I booked 4 months ago) to see if they had a cot they could add to my reservation (we leave in two days). The hotel informed me that my room was cancelled by TMobile travel. So then I had to call TMobile travel to find out the issue, they told me they never cancelled it but the hotel must've messed up and since this wasn't an urgent issue they would email their hotel partner (I leave in two days). I told them it was urgent. Finally they called me and told me the hotel didn't offer cots and that all they could do for me was rebook my room at a HIGHER RATE. So not the only did they cancel my reservation they wanted more money from me. When I asked to speak to the manager they told me I didn't need to because they gave me all the info I needed. Then they said all they could do was cancel my reservation and give me a refund. (TWO DAYS BEFORE I LEAVE). Disgusting. Will never use TMobile for anything again. Shame I can't cancel my phone plan. read more

You're better off getting your screen protector online and putting it on yourself. I made the big mistake of going to this store to get my screen protector replaced. I knew it was more costly then online, but my folks always get someone at the at&t store to do it for them so I figured I'd save myself a failed application attempt. As it turned out, the rep I was being helped by was completely incompetent when it came to putting on screen protectors, and he didn't even bother to inform me that the Galaxy s10 came with a screen protector already installed. He just removed it without getting my permission. Ok fine, he removed it, and I already paid for the new one. It gets better. Next he blew through 3 attempts trying to get my new screen protector on. He finally gave up and took my phone back to his supervisor to have her do it. Btw did I mention he dropped my phone on his way to the back office? Luckily there was damage but seriously come on! I finally did get that screen protector put on, but it wasn't applied well at all. There were air pockets and the curved edges weren't properly covered. Of course none of this was noticeable until the next day under the sunlight. At this point I was too infuriated with the competency of this establishment to show my face at this store again. I bought a 3 pack on Amazon for $12 and put it on myself. Best part is the Amazon ones come with a life time warranty. So much for being lazy heh? I will never go back to this TMobile and I suggest everyone does the same. read more

After getting tired of being gouged by Verizon, I looked at Consumer Cellular but opted for T-Mobile due to price and international travel. I went in to the Bear store and was helped by Ajay. Despite not having my wife with me, he transferred my phone, and later after some complications with Verizon, transferred my wife's phone and obtained her original number. Ajay has a great attitude, is helpful and a great representative for T-Mobile. You don't always get outstanding customer service these days. read more

I just went to make a payment for my sister in law since we both have accounts here and the girls that work here are absolutely effin miserable . I didn't have an attitude or nothing !! I came in with a smile n they brought my mood down I'd go outta my way to go to a different T-Mobile store any day of the week cause I'm sure they deal with a lot of attitude in this area but honey I work at hotel down the street n I deal with the same shit and I'm friendly with everyone!!! read more

T-Mobile - Mobile Phones Near Me - Bear, Delaware

I brought four phones to this location to have them activated in a family plan. Based on a previous experience trying to gave a single phone activated at Walmart, I was expecting to spend half the day. Much to my surprise the process was painless. This was due to exemplary service provided by Evelyn R. I left impressed enough to write a review, something I rarely do. read more

The service at the store is great. I own a small business and have all my lines here. The service and plans are great. The representative I deal with is Tania read more

The store itself have been good, but the national customer service number is just absolutely awful! Unhelpful - I had a problem with an extra line on my account and their attitude was "too bad." When I finally closed the account they kept charging me for 2 more months. I'm glad to be back on Verizon. read more