Outstanding Customer Service. Audio Jam helped me with a difficult situation. I was very pleased,…read morewould use them again.

I bought a whole system from these guys for one of my trucks last year for my 2004 Silverado from…read morethe headunit,all wiring, speakers, subs, sub box and amps and had them install it so if I had any problems with it I wouldn't have to worry about anything. The only problem I had was I didn't get the speakers they recommended and after install I immediately wasn't happy with the sound of the speakers I insisted I wanted and when I called them back to see about getting the ones they recommended instead they were more than happy to let me drop truck off to get them installed. What a night and day difference in the sound between the once I picked and ones they recommended I can't believe how good my system sounds and ive been blasting it for over 8 months now without a single issue. I also got my windows tinted shortly after I got system and there wasn't any bubbles and so far haven't had any peeling or fading

For the past few years I've been on the fence about upgrading my home theatre receiver. I went to a…read moreHigh End audio store on 202 (concord pike) and was initially told about the quality of a Marantz system. Fast forward to the last two weeks, I had the time to go to the Best Buy in Christiana to see if I could hear the Marantz Cinema 30 system. They didn't have one on display but the associate (Rocky) talked with me about 45 minutes helping me understand the pros and cons of upgrading the AVR or speakers I have. Walked out feeling I was ready to make a decision and this is where things got interesting. I spoke with Marantz (yeah, I'm that customer) and wanted to know more about a recertified Cinema 30 they had compared to one that Best Buy showed in their inventory. The only difference was the extra warranty option Best Buy has and the key fact that if something went wrong, Best Buy would protect your investment with the same value you purchased for. Marantz wanted me to buy from them direct and offered me a discount on any item (new or recertified). Out of respect for Rocky assisting me for over 45 mins I went back to Best Buy to see if by chance they could price match what Marantz offered. 9 times out of 10, no, but Rocky took my request up the chain of command and came back with a surprising Yes. This review is because this man spent 3 hours and 45 mins with me over two separate days, without knowing If I would buy the system. On top of that, they don't get commission. So for what I saved combined with the amount of time and professionalism he showed me, I am happy to say I'm now the owner of a Brand New Marantz Cinema 30 receiver.

Please save yourself the aggravation and choose a different place to spend your hard-earned money…read more This store is very unwelcoming to certain consumers. The staff lacks diversity and is not very helpful to all customers. Some but not ALL. If you have ever encountered bias, then you can read between the lines and understand what I'm saying. The store has a very low rating for a reason. Hope this helps someone avoid the embarrassment that I experienced at this store. If you have, file a complaint here: https://bestbuy.speakuptrust.com/ The store location is #1480.

Was here to update the account for the boyfriend who likes to take T Mobile to the extreme. They…read morewere quick and easy but didn't have the item that was needed so we had to go to another location for item. At least they had the T Mobile Tuesday free item for our time.

I had went past this T-Mobile 3 times , thinking it was out of business.,because it was so dark. IT…read moreIS NOT ... an Angel told me to call and see , and 'Josh' answered, I immediately went there with all my problems, 2 hours on phone with tech ppl , no results... 10 minutes !! And JOSH fixed Everything and explained it ! I highly recommend this store and Josh , Thank You!

Dear BJs, have parking lot attendants, please! The lot is so scary to maneuver; at the store area…read moreand the gas station area. I'm considering not coming back unless I'm wearing a neon lime vest and a huge pickup truck.

Normally, I would give 5 stars, but I have been trying to place an order all day. I have an order…read morealready to go, but I keep getting the message......Oops, technical problems, close down the website and try again later. I don't want to start all over with my almost $200 order. What gives??