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Newark, DE

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3.4 (5 reviews)
Closed • 10:00 am - 8:00 pm

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AT&T Store

AT&T Store

4.3(4 reviews)
0.5 mi

I had such a great experience thanks to Gregory that I felt like I had to come on here and share. I…read morecame in dealing with a pretty frustrating trade-in issue, and honestly, I was expecting it to be a stressful process. Instead, Gregory completely turned things around for me. From the moment he started helping me, he was patient, attentive, and genuinely invested in finding a solution. He took the time to really listen to my concerns, explain everything clearly, and walk me through each step so I never felt confused or overwhelmed. You can tell he knows what he's doing, but what stood out even more was how much he actually cared about making sure I left satisfied. Trade-ins can be tricky, but Gregory made the whole process feel smooth and manageable. He went above and beyond to make sure everything was handled properly and fairly, and I never once felt rushed or brushed off. It's rare to come across someone who is not only knowledgeable, but also kind, professional, and willing to go the extra mile. Because of Gregory, what could have been a negative experience turned into a really positive one. If you're going in and need help--especially with something complicated like a trade-in--I highly recommend asking for him. He truly made all the difference!

Even though I was the only customer there I felt like I was bothering them. They wouldn't listen to…read morewhat I was saying so I had to keep repeating myself. It would have saved us all some time if they would have just read the email I referenced and brought with me. Oh well, it's wasn't bad enough to make me want to switch away from AT&T but I doubt I'll ever go to that store again. Shame since it's just down the street from my office.

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T-Mobile Authorized Retailer - mobilephones - Updated October 2026

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