You can get cheaper phones and phone cards at department stores like Target. However, they don't…read moreoffer much service. At the Wireless Toyz on Washtenaw, the staff were helpful in discussing our options and didn't try to sell us more phone than we needed. We told them we didn't actually use all the minutes we were getting with our current plan, and she recommended pay as you go phones and phone cards that saved us a bundle and explained how everything worked. On the downside, the products are overpriced. We looked at (but didn't buy) one phone at Wireless Toyz that we later found on sale for nearly half the price at Target.

I love wireless toys ypsilanti!!! Ray and his whole team great customer service, knowledgable about…read morethe products they sell, and just all around great people. I live in the Jackson area and I will commute to them if I need anything for my phone. Thanks for being awesome

Wanted to get a specific model of new phone and was told that not only did they not have it, but…read morethat I shouldn't buy it because it was a bad choice (reviews were good), and I should just buy an iPhone 6. So, well, cool-- another wireless shopping experience which you're going to tell me that I have to buy an iPhone 6 because that's what all of the cool kids are doing. Thanks for really listening to my needs as a consumer.

The short of it is that I think this Sprint store is only adept at selling customers on stuff…read more The last time I visited my number was assigned to a family member when I never asked for that, causing hours of customer service calls and eventually a visit to the service store at Oak Valley to undo. Upon today's visit, the guy who I think is the manager gave me a super crappy look as I entered. When I approached the desk to attach my old phone's number to my 6s, I was redirected to another store. The service here fails and being glared at when I enter makes me feel unwelcome. Never doing business here again. It's terrible.

I cannot say enough about Sky who worked with me today! I had transferred out of MetroPCS to…read moreanother carrier, ONLY because of coverage area. I have always loved Metro. Anyway, Sky LITERALLY spent close to 3 hours with me. He even got on the phone with my new carrier to try to resolve the issues. This young man deserves high praise, and I am in hopes that his superiors see this review. He is amazing, and, I only wish that I could have stayed with Metro, in order to be able to have his support. Thank you, thank you, thank you!!!!! Nikki Main....

UNDER NEW MANAGEMENT. The new guys in their are great! Check them out for cell phone repairs and…read morecases for the latest phones

Average Metro PCS store. The main location on Woodward is the best location but if you live near…read morehere this one will do. Okay phone selection.

Not the best Metro PCS store and not the worst either, I just moved here and I needed a new phone…read moreso I went here. Ok, selection, fast service, and the usual Metro prices.

I was in this store yesterday and Joshua helped me Went in…read moreto purchase new Samsung phone. Joshua was extremely knowledgeable and helped with selection. He expertly transferred everything from my old phone and at my request he wiped the old phone and transferred my wife's number to it. He reviewed our account and pointed out where we could save $100 per month. He took cues from our conversation to up sell softly on items that were important. Even though he had never done it he installed and configured a Delphi Connect in my car. By far the best experience I've ever had in a Verizon store. Kudos to Joshua and to Tim and Lindsay who helped.

Extremely disappointed. I was pressured by the sales people at this location to purchase a Droid…read moreTurbo. I hate this phone. They discouraged me from returning in last week. Now I am outside the 14 day return period and will not do anything to help me. #byeverizon #hellosprint

Honestly everyone there was very helpful and it was an easy smooth transaction. Donavan and Cameron…read morewere super helpful

Its not often a store deserves only one star but this one is an exception. Our salesperson made up…read moreso many things and our bill was twice as large as we anticipated. After half an hour with Verizon customer service we finally corrected all the activation issues. While they were happy to help sell us the new phone, they were completely uninterested in talking to us when we came back with questions a few days later.

I can't believe that this company can't seem to make a statement about anything without saying it's…read morefalse but it's fine when the court date some I will be there. This just shows why the company gets 1 star if there was 0 I would give them that.

The people at wild bills have been fantastic. Even while their stores have been closed because of…read morethe virus, they helped me out with a very specific medicinal need for one of my family members. When they said they would get back to me, they did as soon as possible. These people are worthy of lifelong business from me and my family. Thank you Wild Bill whoever you are!

I stopped in today to pick up a few things before Valentine's Day for my partner. I know absolutely…read morenothing about games so I was pleasantly impressed to meet Garrett, who is educated when it comes to the products and intel of the store. It was clear to me that not only is he a expert gamer but he was able to break it down to someone green like myself. Like I said I knew nothing but he was able to guide me through the process and allow me to make the best decision for myself. I hope he is recognized for his talent.

Gamestop sold me a corrupted used game and was unwilling to aid me with a return they were totally…read moreuseless. STOP reselling other peoples garbage, I didn't have my receipt. I understand that policy, these PS5 game are very expensive they insist on you registering with them so they can bother you with ads and overburdening you by using your data. The gaming community need a new gaming store Gamestop has out wore it usefulness. now I see why many of their stores are closing. with their 9ver price games and cheap made 8n China goods that they over price us. I left them with their damaged game and chalked up as a $50 loss but I will give them a bad review everyweek until I feel satisfied