T-Mobile Authorized Retailer - Milford Rd, MI 48165 If zero…read morestars were possible, this store would earn it. I signed up for 4 phone lines + 4 wearables in Dec 2024. The store couldn't provide the wearables at the time but told me I could get them in March. Then, in January, my bill came in $100 higher--including charges for the wearables I never received. They said "first month discounts don't apply," but the overcharges continued for five months. I made multiple visits to the store each month, and all I got was: "the rep isn't in, they'll follow up." That never happened. They finally removed the wearables in June, but have yet to explain or refund 5 months of overbilling. Terrible experience. Avoid this location.

Taz lies to you and so does Jen not a company store stay away they over charge and stack items you…read morenever ask for.free items are never free! They add extra lines.

Walked in today (3/14/26)hoping for a fix for my phone issue. It was not charging. I had tried to…read moreclean out the connection, with no luck. I didn't get his name, but the gentleman working was able to clean it out. Sooooo grateful! I use my phone for work and desperately needed a fix. I hope never to need a repair again, but if I do I know where I will be going.

What a great experience each time I go! I have referred friends here as well. They do a great job,…read moreare friendly and quick! I barely had to wait today. You have to try this place when you need a new screen for your cell phone! Thanks guys for helping me out!

Wow! This store is the place to go for screen replacement. Fast and professional service. The…read morehigh reviews are accurate. If you want custom artwork on your phone cases, this is the place to go! Stop by and see for yourself!

Very helpful and friendly. Fast service as well. I came in to fix my daughter's broken screen on…read moreher iPhone and it was ready in less than 30 minutes. He also has great deals on screen protectors and cases. They make their own cases and have a large selection of cases. Rob gives personalized service. I bought a case for my daughter and came back to let her select the one that she wanted. We picked a case for the iPhone 7 (we have a 6) & he custom printed the design on a case for us while we waited.

Took a phone there for screen repair and ran into another complication…read more I was assured they could fix. That was 6 months ago and nobody has ever called me back. Ive posted on fb emailed and gave up calling after no answer and when you could leave a message no call back. An email was responded to saying health problems (which I believe) and that they had my part in and would take care of it. That was months ago. I had a major back injury during this time and havent been able to go up there. Ive never had anything like this happen in my life. Pp

Dropped off speaker for repair. 6 weeks later still didn't have time to do it. Finally wanted…read morerefund now it's been 2 weeks and still has not shown up. Place is a joke

We brought my son's android phone for a charging port repair and the very honest gentleman said it…read morecould be a cleaning. He quoted us the prices for each and said he would know in about 20 minutes and to come back (or wait in the lobby). We came back and the phone was done! It only needed a port cleaning and he saved us money. Very honest and reliable service I highly recommend. They repair all sorts of other electronics as well.

'Ohh, my word! 'These young men (and 'even' their online protocol)…read moreis remarkable! 'I just likened it to; "Old School Etiquette'' ... 'And, still while 'writing' this ... their 'impact' has not left me ... My experience was w/Chris @ the Bloomfield Hills location ... (then, later w/Francisco via telephone) . Anyway, Chris was amazing as well as a total gentleman ... polite, soft spoken, knowledgable & patient. Whomever of 'you' are seeking/needing this type of assistance ... do not hesitate ... 'Quick Phone Fix' is it !!

Microwave stopped working, so I decided I would break it open. Started doing some research and…read morelooked like it was most probably was a door switch. Found this website and they had the part. I paid extra to have the shipping expedited to 2 day and the total was less than half of what a local appliance part store quoted me. Part arrived on time and microwave is working perfectly. So, now I guess I can fix microwaves. Cool.

I would have NEVER placed an order for equipment if their site POSTED that an item may be on back…read moreorder status......I ordered 2 items i needed for a customer job that is 2 weeks out on my schedule. I figured 13 days before would give me plenty of time to arrive. NOPE....5 minutes AFTER the order was placed and i paid for it and shipping, i get some BS automated email ASKING me if 3 to 4 weeks back order is OK....and that i need to reply to let them know.....REALLY wtf......then i get the same email the next day AFTER i reply to the first saying NO its NOT OK...what a F'N bunch of BULL CRAP....i tried calling...some BS number with an instant recording....OF COURSE....so i left word with their automated email that i want a full refund...what a F'N joke....My time and my customers time is valuable. i guess this company doesn't care about their customers as much as i care about mine.....i ordered the SAME product from China......It'll be here in 5 days.....Stand clear of this solid signal craps how.....

Very good service nice and friendly and my phone was fixed while I waited! So happy I went to this…read moreplace ! Thank you

Simple process to schedule an appointment, had my phone back in under 30min (had a crushed screen…read morefrom an unfortunate incident with a car). Very professional, would recommend!