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    New Hudson, MI

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    AT&T Store

    3.7 (3 reviews)
    Closed • 11:00 am - 7:00 pm

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    3 months ago

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    6 years ago

    Store manger Branden made my life a breeze. Was very knowledgeable. In and out in 10 minutes. All around awesome service!!

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    7 years ago

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    Jon W.

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    Phone Clinic - iPhone Back Glass Repair!

    Phone Clinic

    3.3(16 reviews)
    10.9 mi
    •$$

    I would absolutely not recommend the phone clinic for any sort of phone repair. I brought in my…read moreiPhone 17 pro max to get the screen fixed. I went to pick it up when it was done, and Brian said His screwdriver slipped when doing the repair resulting in 3 giant lines going down the left side of the screen and a black bubble in the corner. He said I would have to pay half of the service and take the phone and he would have a new screen overnighted. This was a Friday and the new screen didn't get put on until the following Monday, so I paid the rest of the service on monday. After getting the new screen on Monday within A week of having the screen I picked up my phone to see 2 lines back on the left side of the screen in the same spot as before. I called him to explain what was going on and was aware of their LIFETIME warranty. He told me I must have done something to it and there's nothing he can do but would call me back. Never heard from him again. Went in a week later after waiting to hear back. Told me it wasn't that big of a deal and I can't prove it was his fault that the screen is clearly defective. Safe to say they do NOT honor their "Lifetime Warranty" and do not value their customers time or money. Would NOT recommend.

    DO NOT SPEND MONEY HERE!! After having to pay another $80 to get a screen that WORKS, I was told…read morethe tech at Phone Clinic didn't even put all the parts back in my phone. It was missing several screens. And the screens they use are a local Michigan company called Siren (not sure if I have the correct spelling) that cost around $10. $200 screen my ass. My second time as a customer proved more difficult than the first. My phone screen cracked and went in to replace it. The first screen was defected. Because of the manufacturer warranty they replaced it. But apparently with a $100 more expensive one. However it doesn't matter because my screen is impossible to type on. It keeps changing the letters & typing letters or words that I don't type. He claims his testing is accurate - testing isn't typing words but letters slowly, one at a time in the "TO" of a text message. Had he tried typing he would be as frustrated as I am right now trying to type this. I showed him but he claims it was my typing. The screen that I had to get repaired was from my first time getting my screen replaced there. So I know it's possible to act normal. However he refused to listen, or test it out via typing a paragraph even though it has a manufacturers warranty. Also- the repair job was so bad the screen came unplugged from normal use within 30 min. I have dropped my phone thousands of times I'm sure but never has the screen unplugged. Listen.. I don't want to be in your store any longer than I have to. But it's time to make this right. Yelp makes me give at least 1 star but with a 25% success rate & awful customer service I'd really like to give negative stars. Edited to add: After not receiving a phone call from the owner I called the store. The same tech refuses to understand that the screen he put on doesn't work. He claims I'm trying to coerce him into something... into what exactly? I'm not asking for an additional product, I never asked for have a (supposedly) more expensive screen to be put on. I asked to have a screen that doesn't malfunction. He claimed because I walked in without a case on it, that that proves I dropped it. It proved nothing. I didn't drop it, I didn't want to bother bringing the case in with me. What I think they do is put on a terrible screen, customer comes back when it doesn't work & they seem "better" when they put on a "more expensive one". When really they're all shitty products. Because this has happened not once, but twice. He also said he'll appeal this review when it's completely accurate. This is literally the most ridiculous customer service I've ever received. Avoid at ALL cost.

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    Phone Clinic - Located on the corner of Union Lake Road & Cooley Lake Road!

    Located on the corner of Union Lake Road & Cooley Lake Road!

    Phone Clinic - Premium accessories available + BIG SAVINGS when you bundle with a repair!

    Premium accessories available + BIG SAVINGS when you bundle with a repair!

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    Solid Signal.com - Our team in our Novi, MI headquarters!

    Solid Signal.com

    2.0(21 reviews)
    8.8 mi

    Microwave stopped working, so I decided I would break it open. Started doing some research and…read morelooked like it was most probably was a door switch. Found this website and they had the part. I paid extra to have the shipping expedited to 2 day and the total was less than half of what a local appliance part store quoted me. Part arrived on time and microwave is working perfectly. So, now I guess I can fix microwaves. Cool.

    I would have NEVER placed an order for equipment if their site POSTED that an item may be on back…read moreorder status......I ordered 2 items i needed for a customer job that is 2 weeks out on my schedule. I figured 13 days before would give me plenty of time to arrive. NOPE....5 minutes AFTER the order was placed and i paid for it and shipping, i get some BS automated email ASKING me if 3 to 4 weeks back order is OK....and that i need to reply to let them know.....REALLY wtf......then i get the same email the next day AFTER i reply to the first saying NO its NOT OK...what a F'N bunch of BULL CRAP....i tried calling...some BS number with an instant recording....OF COURSE....so i left word with their automated email that i want a full refund...what a F'N joke....My time and my customers time is valuable. i guess this company doesn't care about their customers as much as i care about mine.....i ordered the SAME product from China......It'll be here in 5 days.....Stand clear of this solid signal craps how.....

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    Solid Signal.com
    Solid Signal.com - 2019 Logo

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    AT&T Store - mobilephones - Updated October 2026

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