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    Verizon Wireless

    3.2 (5 reviews)
    Open 10:00 am - 8:00 pm

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    4 years ago

    Honestly everyone there was very helpful and it was an easy smooth transaction. Donavan and Cameron were super helpful

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    9 years ago

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    7 years ago

    Best customer service I've received at a Verizon store. Been coming here since I had a blackberry.

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    7 years ago

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    8 years ago

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    AT&T Store

    AT&T Store

    (13 reviews)

    $$$

    My elderly mother went to this store in the hopes of just getting a basic iphone. Instead, they…read moreup-sold her on everything imaginable, on MY account. They changed her plan to the most expensive one they offer, filled with features of which she will never use. Tacked on a bunch of add-ons like AT&T Next, which she has no use for since she is paying for the phone in full, and AT&T Turbo, which she also has zero need for. They also up-sold her the most expensive iphone and promised her a "$350 Reimbursement" for the phone she traded-in that I have yet to see. Absolutely egregious business practices, I cannot express enough how sickening it is for this establishment to take advantage of elderly women. I strongly recommend avoiding this place like the plague.

    I had a terrible experience at the AT&T store at 2510 S Telegraph Road, Bloomfield Hills, MI 48302…read more The manager, Jon, was extremely rude and unhelpful. I recently traded in my iPhone 13 for a $700 off promotion on the iPhone 16. When I asked Jon to show me the trade-in deal information on AT&T's website (due to a past issue where I didn't receive my full credit for 3 phones), he refused to help and was very dismissive. He even threw my phone on the table when I asked him to find the information on the AT&T website. Jon told me it wasn't his job to assist with this and claimed that previous bad experiences were due to other employees not representing AT&T. Fortunately, another employee, Aayan, quickly found the information I needed in under a minute and was polite and professional. Jon's behavior was unacceptable, and I believe Aayan should be the manager instead.

    Verizon

    Verizon

    (5 reviews)

    I highly recommend you don't go to this store. They are shady people and are liars. I placed an…read moreorder online for an in-store pick up. This process usually takes one hour to complete. I waited 24 hours and my order was still not ready. I called Verizon and they got in contact with the store, they said they are working on it and it will be ready soon. I waited a few hours and didn't hear back from them so I went to the store. When I got there they said the phone is not in stock even though Verizon looked up their inventory and saw that they do have it. Why wouldn't he have just told them earlier when they called? So then the guy tells me he cancelled my order. I asked him why I was not notified of this and he just lied to me and said it takes 24-48 hours. I know he lied because when I called in to customer care sure enough my order was not cancelled. After this whole ordeal I found out they're not even a real Verizon store. They are a retailer. I would stay away from this store at all costs. Very rude and terrible customer service

    I wouldn't ever go to this store again. They are not a…read morecorporate store so anything you need done they will charge you for. They will only help you if they can gain commissions or money from the sale otherwise they are reluctant to help you. Will try send you to someone else. I wouldn't even give them a star rating but you have to, to continue. The only person I would deal with in this store is joseph the other guy was rude.

    Verizon Wireless - electronics - Updated May 2026

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