Windy was a delight to speak with. She knew precisely what phone charger I needed and made sure it…read morefit! She shared info.about Verizon plans for cell phone users. She was NOT pushy or aggressive.I strongly recommend that Verizon shop.Windy is !!??

I was greeted by Andy Guzman as soon as I walked through the door and immediately asked what I…read moreneeded help with. He quickly jumped into action, recognized my phone's problem, and fixed it within 10 minutes. He was kind and professional. Very pleased and thankful during this visit.

I had dropped my laptop, and the back panel had somewhat separated, with certain internal…read morecomponents shifted around. My screen was fine, but the laptop would power off when certain areas were touched. Eventually, it would just power off as soon as it turned on. I finally had to get it fixed and was looking for a business that offered great service and was affordable. This place fits both requirements. They were able to fix my laptop in less than an hour and for an amazing price as well!

I wish I could give 0 stars…read more I took my iPhone in for a battery replacement, and when I got it back, the screen was broken. To make matters worse, nobody informed me upfront that the replacement battery would not be a genuine Apple battery. This information was only buried in the fine-print disclaimer, which was not easy to notice or understand. The staff should clearly explain to customers before starting any work that an Apple battery will not be used and make sure the customer agrees. Damaging my phone during a battery replacement and failing to clearly disclose the use of non-Apple parts is completely unacceptable. Very disappointing experience, and I would not recommend this service.

The rep at the store was extremely helpful changing my phone screen that cracked! She cleaned the…read morephone and was very friendly to me and two other customers. She worked quickly while dealing with a very rude caller.

HORRIBLE !! the location in Gburg has the individuals that have zero knowledge of how to repair…read morecell phones. I took my cell phone to have the screen repair. They told me they could get it done within one hour. When I came back they were still working on my cell phone. After an additional 15 minutes waiting, they then tell me that my touchscreen was not functioning and it was due to the new screens that they had installed. (according to them, they attempted with three several screens and no function) . They refer me to their location in Montgomery Mall I told "no thanks I have zero trust in this business when it comes to repairing cell phones". They reinstalled my cracked screen, which was now blacked out and the touch screen was not functioning. Who knows what in the world they did but completely ruined my cell phone. I had to get a new cell phone that day which caused me $450+ dollars because of them.

I went to this business to get my iphone 7 plus's cracked screen repaired. The changed the screen…read morebut the home button no longer worked. I asked him to refund my $83 and put the old screen back. He threw a fit about refunding me and then eventually did what I asked. Now, the phone screen doesn't work at all. The phone is completely broken when I walked in with a perfectly fine phone with a cracked screen. I demanded that he take responsibility for the phone. He lied and said the phone was already broken when he knows that it was working fine. This business is a fraud. Do not go here. He wouldn't even give me his name. I am filing a police report and a complaint with the BBB.

I went to their Arlington location and they were fantastic! Completed my cracked iPhone 6s screen…read morerepair in 20 minutes and only charged me $55 (to match a Groupon deal)! Phone looks brand new and works great! Highly recommend for cheap awesome phone repair. They are definitely my go-to now!

Great information from Wilbur. Great customer service too! Pretty good deals too! Worth the drive…read morefrom Baltimore.

It's nice place but the worker sucks it one lady there that doesn't do what you ask she a tall…read morewomen.. sorry that all I can say but anyways I asked her to upgrade both my phone to unlimited everything to both phones and she only did one of them when I told her to make sure she does both They are very bad listeners I swear and their service ain't that bad but it could be better

This was an AWESOME end to a frustrating journey. I cracked my phone before driving cross country…read moreto a new job. Called T-Mobile. They said I had Apple Care! Great! I made an appointment at the Apple Store and was so excited that I would finally be able to handle my cracked screen after waiting 2 weeks. Get there and was told I don't have Apple Care. Ugh. I decided to bypass all this and called around to a few places. I got the best quote from CPR and my questions were handled professionally. I quickly drove there and was in and out in maybe 30 minutes. Super Happy! And enjoyed a nice conversation with the owner, Arthur. Thank you!

My cell phone wasn't charging. I suspected my charging port was out of whack. Got there when they…read moreopened and was told there was a lot of play in my charging port. They had one in stock and quoted me a price for installation. When I returned later that morning I found that they had been able to clean out the charging port and instead of a triple digit bill, it cost me four sawbucks . . . one quarter of the original estimate. Phone charged great and I left a happy customer.

David was was just what we needed. He walked us through correcting an activation issue that…read morecustomer care gave us wrong information for. Then let me know that I didn't need to pay for a new sim card since it wasn't the problem and didn't want me to pay for something I didn't need. He didn't try to sell us anything and just fixed the problem. He was personable and respectful and provided excellent customer service which is so hard to find these days. I really appreciated his help as the situation had become more than just a little frustrating. David is an asset to that store but then I am sure he would be to any company he worked for.