Had a great experience here today. Manuel was friendly, knowledgeable and efficient. I usually hate…read moregoing to phone stores because it takes so much of my time, but I was out of there super quick. The remodeled store is super cute and very clean. Thanks, Manuel!

This location is very welcoming even when it starts getting crowded. Carlos helped me with my phone…read moretrade in, and it went seamless. Carlos helped answer my concerns and provided solutions. This is compared to my experience downtown DC where I spent over 2.5 hours in the store and ended up not doing the trade in.

Kimberly helped us out at another location since this one is temporarily closed, and she literally…read morewas the kindest person ever. I walked in there with no hope of fixing my issue, but she made it happen. She was calm, quick, and efficient with all of the complex problems we had and the whole time we were just chatting. 10/10 service.

I visited the T-Mobile store yesterday with my daughter. When I arrived, an associate informed me…read morethat he was currently helping another customer and that I would be next. I sat and waited for my turn. While waiting, I noticed the store manager sitting in the corner. After about 32 minutes, another customer walked in. As soon as he entered the manager immediately got up greeted him, and offered assistance even though I had arrived and checked in earlier. I found this surprising, but I continued to wait calmly. A few minutes later, the associate who originally helped me returned and called me. As I stood up to go to him, the manager told the associate in front of me that I was not the next customer and instructed him to help the man who had arrived after me. Even the associate appeared confused and asked the manager " "ARE YOU SURE" to confirm, but the manager insisted. At that point I felt extremely uncomfortable and disrespected. I chose to leave without making a scene. As a T-Mobile customer for over 14-15 years, I have never experienced anything like this. I left feeling that I was treated unfairly, possibly due to the color of my skin, which was deeply hurtful and disappointing. I want to emphasize that this issue is not with the entire store team. In the past, I have received excellent service from several employees there, including a very kind woman who helped me a few months ago and another associate who was helpful during this visit. My concern is specifically about the manager behavior. I hope this feedback is taken seriously. No customer should feel dismissed or disrespected, especially after years of loyalty. T-MOBILE Pentagon Row

I've been using MInuteman Press located on New Jersey Avenue for a decade now, but recently…read moreaccidentally sent an order to this location. OOPS! After figuring out my mistake and driving across town, finding parking across the street, and signing in at the building's front desk, I ran down into their basement office and grabbed my order with no issues. Friendly service, outstanding level of print quality, and good value. They let me know that they have no affiliation with the New Jersey location, but I found their service and fast delivery equally outstanding.

I've been using minuteman press for years for both small and large projects. They are helpful,…read morecollaborative, efficient and well priced. I highly recommend them for printing needs!

Title: I really wish this were still a 5-star company…read more I've been a customer of Cooper Refuse and Hauling, LLC since 2022. For the first couple of years, they were great. Reliable, affordable, and they never missed a pickup. Over the last year or two, things started slipping. A missed week here and there, every couple of months. Usually they'd come the next day, or I'd call or email and even if no one answered, someone would eventually come get the trash. But it kept happening more often. Then my trash started sitting out for days. Half a week. Sometimes a full week. No pickup, no response. I'd call, email, and text and hear nothing. Eventually I had to bring the trash back in myself. What really pushed it over the edge was trying to cancel service. I asked to cancel and just wanted someone to acknowledge it. No response at all. That feels really irresponsible and unprofessional, especially for customers who've been with you for years. I get that businesses grow and have issues, but basic communication matters. If there's a problem, send an email. Let people know. So they don't leave trash out all week, or have to make other arrangements if they're going out of town, or deal with extra stinky trash in the middle of summer. It's really about communication and respect. And unfortunately, that's been missing.

Best Company in MONTGOMERY COUNTY MD. The best of the best service…read moreA plus in every way. Best price very efficient professional service. I recommend Cooper refuse to all because they are outstanding. Thank you for your excellent service.

Seamless experience! We had a bunch of random pieces of furniture that were huge and super heavy…read moreand our home has a ton of stairs. So we thought we would give Junkluggers a try! Everyone I spoke with was so nice and professional, from the lady making the appointment for me, to the two guys who came to do the job! We will definitely be using them again!

Two men came to remove an old china cabinet which was very heavy…read more Kenndrick Allen and Nazir McDonald were very profesisonal and efficient. I love Junkluggers

The wonderful gentlemen Duncan that came to move our junk away was on time, polite and…read moreefficient!!!! Really easy experience and I'm so grateful they were so helpful and easy to work with!! Thank you!" I would definitely recommend them! Sandy P

This company is the worst!!! It was quick for them to come and remove my refrigerator, but now that…read moreI need additional help -- I cannot get a callback nor get in contact with any representative, which I find confusing and misleading. The guy who picked up my fridge came alone and hauled it out with just his body, completely damaging my floors. I noticed after he left. I texted him and as a "sorry" he offered my money back. That money does not even cover half of the repair. I have been calling non-stop with no reply. The absolute worst. I would never recommend them and will never again use them for future work. **UPDATED RESPONSE** Although I am not surprised at your response, I am deeply disappointed and perplexed. Maybe it was the generic tone of the quoted/ polished response you use for all negative reviews that you offered me as a solution. I have repeatedly called your company daily trying to get a hold of your customer service line you have (option 2, when I called in) and always got a voicemail promising to return calls within 24 hours. I have also sent emails and inquiries directly on your site. Today, I decided to write a yelp review, and behold I get a response - regardless of how unhelpful it was. On August 10th at 8 AM (not over a month ago) one of your movers came to remove my refrigerator. Your company knew where my refrigerator was located (in the kitchen) and informed me, it wouldn't be a problem. But it very much seemed to pose a problem as soon as the mover showed up. He came in, no mask, no equipment, and asked where the refrigerator was. I walked him to the kitchen. He then removes my refrigerator by sliding it back and forth, from my kitchen to my front door. When he realized he couldn't get it thru the front door, he went to the truck. When he came back, he had a mallet in hand and began hitting the handles off of my fridge so he could get the fridge to squeeze thru my door. Shards of hard plastic flew everywhere (which is something else I had to clean when he left, cleaning the shards and my floor where he drug my fridge is when I noticed the several holes). On August 12th at 7:42 PM I sent a text to your mover. He mentioned something about me gluing my floor myself and that he would refund my money. Was that the right thing to do? Is that how you conduct business? Absolutely not. Especially, after I sent him pictures of my floor (which are included below for reference). The floor is costing over $600 to fix -- and I have an invoice for you from my flooring company, let me know where to send it. The $180 ($140 for the haul + $40 tip) does not even cover half of this bill. I am not responsible for this, your company is. Shame on you and whoever else is conducting your business in this manner. Your mover completely disregarded my home and offered me a band-aid solution. This is not how this will end. I need a better solution and will be waiting to hear from you.

Saara was wonderful to work with and very thorough, ensuring that the prints were good!read more

Absoultely wonderful cleaning service! I'm a director of a childcare center and have been so…read morepleased with the quality of cleaning every weeknight as well as the speedy 24/7 customer service. I recommend this company to anyone looking for people who actually care about getting the job done well!