I paid $200 for a year to have my computer worked on, I was told to call any time. I had an issue…read morewith the computer took it back to the store and was told my issue was because I had my mouse turned on in the BAG! This morning I have tried calling the store 4 times, left 2 messages and still have not received any returned calls. After dropping my computer off last week and attended a luncheon I told the audience about my issue and where I dropped off my computer. I heard from more than one individual dropping it off at Best Buy was another issue I would be dealing with. . . . .

The service really gone down hill. The staff is rude and not helpful. I asked to speak to the…read moremanager and I was told he was too busy and he would call me. 4 days later and no call. DO NOT BUY THE EXTENDED WARRANTY. IT IS SCAM. My Sony TV went out within two years of the purchase and I have the extended warranty. I have to wait 11 days for a person to come out just to figure out what's wrong with the TV not to fix it. Which of course, cost me $100. After he " diagnose' the TV that somebody else has to come out and fix it, which is going to be another month. I've spent over $10,000 at Best Buy in the last five years and it's the last time I will ever buy anything from Best Buy again. I'm going to be cutting up my Best Buy credit card.

Helpful, but not helpful…read more Disappointing customer experience at Dubuque AT&T Store. I get a bit worried with next generation of leaders.

My IPhone XR pretty much locked up and brought it to the store where they were able to reset it and…read moreretain a happy ATT customer! Very friendly staff.

Wow this store is in serious need of a remodel. Stuff stacked ceiling high. Fabric not color…read morearranged or wrapped. Walked by two employees and they never said a word. It was hard to even find the checkout area because of so much stuff piled in front of behind and on top of the counters. I have never seen a store look this bad and we have some old ones in our area. Corporate it feels like you have forgotten about this sad little location.

The staff does not get enough credit at this store. They are understaffed and work 7 days a week to…read morekeep the doors open. I wouldn't shop anywhere else. The ladies are beyond helpful even when they work an open to close you would never know it! However corporate needs to appreciate this store. There always busy from a business standpoint they would have to make good numbers. From the looks of it treat your employees better give them a new store and stop having a million sales a week.

Purchased a defective item and they refused to give me a refund. I produced the receipt but they…read morewouldn't budge. They claimed that I purchased the item elsewhere even though the receipt clearly showed that it was bought in their store. I had been a customer their for 22 years but from now on I'll do business at Tractor Supply down the street. This isn't the first time I've had trouble with the manager of that store.

We love this place. Every tome we are in Galena we seem to have to stop in. It never disappoints…read more The staff could not be more helpful!

Great service. They stand behind everything they do. I've been a customer for many years. They…read morehave always gone above and beyond.

Amazing customer service. Not only did they remedy a huge mishap of another optician, but they did…read moreso impressively. They went above and beyond, were incredibly personable, and very timely. I'd highly suggest going here!

I love quality customer service, good pricing, and experienced, knowledgeable staff. This place…read morechecks all those boxes. Led by the extraordinary Michael Tokarz (store manager), this place gets it. Great selection and their customer service are at a unique level. I am grateful to Michael for his taste in fashion and the versatility that he stressed. He set me up with great clothes for business meetings and absolutely nailed every one of them. I needed some new biz outfits for work purposes, and he crushed on so many levels. Whether it is business or casual wear, visit this place, they won't steer you wrong. And, ask for Michael, because he knows his stuff.

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Greeted promptly. Area to wait was under construction…read more Exam room light very bright. Little shocking to the eyes, after low light. I understand the lighting will be corrected. Dr. Parson explains what he finds in the images, which is helpful for preventative care.

I just purchased my first pair of glasses. They were so helpful and gave me the honest opinions on…read morethe frames I had. I came in 4 different times to look because I couldn't make up my mind. They never rushed me and I got great service from every associate I had help me. I would recommend this place to everyone!!

Good service and even better prices. The help was cooperative and friendly. Great convenient…read morelocation.