I've been using this store for probably 8 years now, almost since my very first cell phone. The…read morereason I stay? Great customer service. Here are some examples: 1. I'm no longer local, but my dad will often stop in to ask them a question and they are very helpful. 2. They've given me a loaner phone to replace my broken and let me keep it for months until I was up for a new contract and could get the good phone deals. 3. They offer really helpful feedback on new phones and are not afraid to say a phone is crappy. I know US Cellular has had a lot of problems lately especially with the billing system and this place was really good about answering questions and helping people find the best way to pay their bill. The reason I'm giving it 4 stars instead of 5 is because this place is always busy when I visit and I have to wait for a worker to assist me.

Ive been with US Cell for almost 3 yrs now and this place is the best for customer service so far…read morein my opinion. Theyre very down to earth and seem to be very knowledgeable (Tyler and Jared have helped me the most). Very good place to go if theres something specific youre looking for. They wont let you down! If they cant help you by any means they get you where you need to go for whatever it may be. I will miss this location when i move! I would consider driving an hour just to pay my bill every month if the new location im at dosent serve me as well. Just saying.

Nick and his staff are fantastic to work with! They went above & beyond to change my phone contract…read moreand did so very quickly. I am always impressed by their customer serivce, they really strive to make sure their customers are well taken care of and leave the store happy. Even though I no longer live in the Dubuque area but still use them for all my celluar needs. Highly recommend.

Helpful, but not helpful…read more Disappointing customer experience at Dubuque AT&T Store. I get a bit worried with next generation of leaders.

My IPhone XR pretty much locked up and brought it to the store where they were able to reset it and…read moreretain a happy ATT customer! Very friendly staff.

when I went there for the first time, everybody there was super nice. There was a lot of stuff you…read morecould choose from and most of them had a lot of value for a lower price. there was a big selection of items in the service there like people they were really good.

Oh my goodness. I walked in there and it was this little shop! The person who worked there took…read moremost of my Pokémon cards and gave me a resonal price! I asked him to look up prices for a lot of cards and he didn't get annoyed one bit!! I highly recommend this place for kids!! Amazing place! Can't wait to come again!!

I came in today with problems with my charging port in my iphone. I left with a new phone, and was…read moreextremely well taken care of. If i could give this store 10 stars I would. Barb and Dave took amazing care of me. They were funny, and made sure I got what i needed. They go above and beyond to help their customers, and it shows!

i worked in Dubuque for about 9 months close to IN Touch, besides being close and friendly, they…read morealways asked if there were any other needs i had for my phone. The owner Barb and her employees took great care of my phone needs. Thanks Geno

Good service and even better prices. The help was cooperative and friendly. Great convenient…read morelocation.

Great hardware store with everything you could ever want including a fully stocked grocery store…read morewith butcher and deli counter!! Staff are very helpful and friendly also

I was there yesterday and will be going back today, they're polite and operate with a hands on…read moreapproach on customer service. Not to mention great prices