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    Carlotta's Studio

    4.7 (3 reviews)
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    1 year ago

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    3 years ago

    Cute little boutique, very reasonable prices and so sweet owner and people running this establishment.

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    11 years ago

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    From Head To Toe - Where a rude crabby miserable woman works.

    From Head To Toe

    (11 reviews)

    I had a very good experience at From Head to Toe. I had to do a return and they were very…read moreaccommodating. I had purchased a pair of shoes from the sale area and made the mistake of not noticing that there was a sign posted with "no returns" on the shelf where I had found the shoes. I returned the next morning and the salesperson told me that they didn't do returns on the sale items. However, she was kind enough to hear my story and asked if I had worn the shoes on the street. I told her that I only made it as far as the elevator of the hotel and found that the right shoe was slipping off of my foot. I wear orthotics and made the rookie mistake of not walking around with both shoes on and the orthotics in. Lisa was kind enough to let me know that we could work something out. I totally understood that I wouldn't get to do a straight return so I was pleased that she was more than willing to work with me on an exchange. I didn't have any luck finding a smaller size in the shoes that I had purchased but she really worked with me to find a pair that I liked and that fit well. She was the one to even suggest that I walk around the store for a period of time to make sure that the fit was right. The day before, I was shopping with my husband and didn't have a lot of time to really look at the store. Because I returned without him, I had some time to look around more thoroughly. In Galena, a lot of the shops can be pricey and I felt that their prices were decent and I really liked their clothes.

    We were met at the door to be told that there wasn't room for wheelchairs inside. There was room…read moreto get through the door but the woman stood in front of the door to rudely unwelcome us. Many tight squeezes in other shops but no others kept us out and others went out of their way to be kind and helpful.

    Carlotta's Studio - accessories - Updated May 2026

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