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    Maurices

    5.0 (1 review)
    Closed 10:00 am - 7:00 pm
    Updated 1 month ago

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    2 years ago

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    BLAIN'S FARM & FLEET - Dubuque, IA - Blain's Farm & Fleet logo

    BLAIN'S FARM & FLEET - Dubuque, IA

    (4 reviews)

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    If I could give this a negative star review, I would! Own a…read moreCadillac CRX that developed charging issues while shopping in Dubuque. The automotive department is a joke I was wondering why it is always empty and now I know why! The inexperienced Tech opens the hood of Cadillac CRX with a diagnostic tool in hand and turns to Matthew (the only other employee in that department) and asks "Where is the battery"?. Matthew continues to train the imbecile and constantly requests that I get seated inside. (Mind you, the car died right outside of their service door and insurance regulations did not apply for a customer to not be inside the service area). I inform them that I had a temporary burning smell prior to the charging issue but it did not smell of, or have the characteristics of a battery with a shorted cell. Please check the charging system! (I'm 63 and come from years of engineering and designing hi-current electrical). My back is finally giving out so I go seated inside. They came in minutes later to inform me it has a shorted cell and that the charging system is ok, All I need is a new battery.,, I reluctantly concede and purchase a battery to the tune of $150. I ask to discuss tire prices while we are waiting for the repair and was ignored. It was near closing time, -we LIVE 1HOUR AWAY and repeatedly tell this to Matthew. (we have a senior in a wheelchair at home and need to go home asap) Shortly thereafter his trainee comes in and said that the battery is installed. I asked about the charging system again, inform them again that we live 1 hour away and if it's not charging we will not make it home without stopping to charge it somewhere along the way, (and obviously have to buy a battery charger-another lost sale for Blains) and he responded: "well,.if it is not the battery,.. it's the alternator" and raced out the waiting area. (my wife held me back from getting out of the chair to confront him for fear of the police being involved). IS THAT NOT THE REASON FOR THE DIAGNOSTIC TOOL TO BEGIN WITH?? DO YOU KNOW WHAT THE HELL YOU ARE DOING? We left and watched as the voltage constantly drop the entire stressful hour on the way home, We lost antilock, traction control and suspension assist 3 miles from home on icy/hilly roads in the dark of winter, windows were inoperable, and LUCKILY the headlights were still operable and waited to die until we hit our driveway. I am willing to bet that if I went back to that store, took my battery and charged it, then used a load tester, I would find that the battery is 100% ok. I wasted $150 and an hour of stress in my short life that I will never get back. If the car would have made it elsewhere, I would have been better off going to any auto parts store as they would have a better working knowledge of what a battery looks like.

    We went to Blain's Farm & Fleet on the first day it opened and we so very impressed…read more This new store is massive! It is well stocked and has a huge selection. It is also very clean and well organized. The associates were abundant and ready to help at a moments notice. Clothing, electronics, farm supplies, gardening essentials and tools can all be found in this store. There is a toy section as well, but that was not accessible just yet. The prices were exceptional for many of the items, so I definitely recommend visiting this new store!

    Shoe Carnival

    Shoe Carnival

    (3 reviews)

    I agree TOTALLY with Bob S. and his review. Although I didn't have the same person assisting me,…read morethe gentleman that helped me was exceptional. I needed to return a relatively new pair of sandals because the strap broke the second time I wore them. I told him I'd like to exchange them. He looked but had nothing in stock. He offered to order them online so I did. He said they would be shipped in 2-7 days. Imagine my surprise when they were delivered the NEXT DAY!! Unbelievable!!! I called the store and attempted to speak to the gentleman but no one knew who he was. So, if that person is reading this, THANK YOU SO VERY MUCH!

    The service was a 10 , the store was so clean, staff was so helpful, Manger Forest was awesome…read more the best Manger of all, There was one Sales clerk that went above and beyond the call of duty. She was polite, helpful, courtesy, I think her name was Lauren very help very enthusiastic and very hype about Shoe Carnival , after having her as a sales person I purchased a pair of shoes for myself , My Son, This Salesperson was so helpful on what ever I needed it was a pleasure to do all my business with Shoe Carnival, Lauren in Dubuque Iowa is Definitely a Asset to this Company, Hopefully this Company Shoe Carnival recognizes the great support she gives to customers , And rewards her with her outstanding service and out standing customer relations, Lauren is a true Shoe Carnival embassdor s, not only selling 2 pairs of shoes, but selling the company in a up most positive way, Thank You Lauren, I hope Corp. Recognizes all your great accomplishments

    Maurices - womenscloth - Updated May 2026

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