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Bergenfield, NJ

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3.1 (14 reviews)
Closed • 10:00 am - 8:00 pm
Updated 2 months ago

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6 years ago

Great Service very attentive and satisfied when going here . Alex provides 100 % of his undivided attention on helping us get new lines !!!

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Intelligent Computer and Cellular Repair

Intelligent Computer and Cellular Repair

3.4(5 reviews)
0.1 mi

I can't say enough bad things about this place. Terrible service and terrible job. I would NEVER…read morebring any of my devices back to them. I brought my computer in here to have the screen repaired, and after picking it back up, at first all seemed to be working fine on my computer. Within a few months of the repair, my computer's camera stopped working suddenly. I took it to Apple to see what the issue was and was told that the entire display (screen) needed to be replaced. When I asked why, they told me that whoever had repaired my screen in the first place had done it incorrectly and messed up the entire display, so that the display could no longer read the camera. I took my computer back here to see what they could do after incorrectly repairing my work. The owner nastily told me that they only warranty their repairs for 1 month after pick up and could not guarantee their service beyond that, therefore I would have to pay to repair my computer, again. Without even asking, the owner took my computer - assuming that I would leave it with him again. When I told him I needed to think on if I would be comfortable leaving it with him again, he rolled his eyes, said something under his breath and handed it back to me. He again told me that he could not guarantee his products and service and that the only way for him to see the issue would be for me to leave the computer with him. A few days later, I stopped back in the store to leave my computer with him for a night and told him I needed it back the next day or would like a refund of the money I spent. He told me absolutely not. Said "No, I'm not looking at your computer anymore. I don't warranty over a month, so I'm absolutely not refunding you your money." Completely arrogant and rude with NO customer service. As a business owner, how do you not stand behind your product?! As a repair company, if you can't stand behind your repairs what does that say about the job you are doing on them? To me, it says you know you're doing a shit job and simply don't care. I now had to pay for the same repair twice in one year because I trusted this place in the first place. Never again would I bring them any of my devices nor would I recommend them to anyone! 11/10 do NOT recommend!

I used them to fix my broken screen on my iPhone 7 this week. Not only did they fix the screen but…read morethey also put a screen protector on and only charged me $70. The phone works perfect now. Julien and every other staff member I interacted with were very helpful. I would use them again, especially since I have a new broken chrome book. Unfortunately the screen is not available yet so they will notify me of when the parts are available.

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Intelligent Computer and Cellular Repair
Intelligent Computer and Cellular Repair
Intelligent Computer and Cellular Repair

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T-Mobile Authorized Retailer - mobilephones - Updated October 2026

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