My name is Josh L. and I have been living in Tenafly for more than 20 years. I recently decided to try Time Wireless for the first time to replace a battery in an obsolete flip camcorder. The sales clerk/owner of the store advised that he could fix the phone by purchasing a battery and replacing it. I arrived a week later and he advised he couldn't fix it and charged me $45. I took the flip home, opened it up and realized, he did not replace the battery and did not attempt to repair the inside. I asked him to show the receipt for the battery he ordered and charged me for. He did not claiming that "he sent it back" to the manufacturer. I showed him the inside and how it was clear that no attempt was made to replace the old battery. He changed his story and said he opened it up and realized he couldn't fix it. Still no proof that he ordered the battery and he refused to refund all my money (i.e., he did return some of it). This man is a thief and I strongly recommend you stay clear of this shop. read more