A couple years ago I had a great experience with this business. The technician who worked on my…read morephone was courteous, knowledgeable and fast. Yesterday I brought my phone in for a similar problem and the person who works there now basically told me that he doesn't fix phones. I'm not sure what else he does, but he does not fix phones, and he didn't listen to me when I told him what I thought the problem was. Very disappointing.

From the owner: Come on in and get your phone repaired! Same-day availability! Phone Accessories available for…read morepurchase.

This is a great place they really nice and they repair go to them I will recommend them they are…read morethe best

Got my Samsung galaxy 8 unblocked and unlocked in 4 days.. Had to download lots of things and he…read moredid it via TeamViewer, I needed a lot of 1 on 1 assistance, and I am on another continent.. Concept Williams was impatient and busy but he knew his stuff and he Flashed the phone and did get the job done.. Unblocked and Unlocked.. Great I'm happy.

I was recommended to Spaulding by a local business and he very ably helped me transition from MS to…read moreApple. More recently, I took a non working IPod Classes to TJ when others declined to look at it. Competent and personable.

I've used them for years. Spaulding is there to help. Not to sell you new tech. Just to give you…read morean honest answer whether your current laptop or desktop is fixable. Reasonably priced and reliable.

It's veri veri likely that you'll get overcharged like I do if you sign up with these peeps…read more The more Verizon stores I go to, the more I realize that like many cell phone companies, they are dishonest and they are making most of their wages based on upselling and overcharging as much as possible by saying absolutely anything necessary to move any product they can. In this regard it's tremendously unethical and irreconcilable, with good business practices, however you still have the best service and for this reason I'll still remain with them until I find a decent service that is infinitely cheaper, and I haven't quite found the right ingredients yet. But this location inside the massive, vast Crossgates Mall had some of the less stellar service that I encountered, and what's more it also had a long wait time and to fix the relatively minor $100 fix problems that the cheaper stores were going to do they wanted to charge me over $700 and let me just tell you that that's not going to happen.

Rates just keep going up. They clearly want to force old time customers, who were getting fairly…read moredecent rates and discounts, into higher cost plans by reducing discounts. If our current phones weren't locked into Verizon we would be looking into a different carrier.

I needed to get some electronic components for a circuit project. Radio Shack is one of the few…read moreplaces around you can get that kind of thing. They people that work there are always kind of dorky. Im convinced that too much time with technology saps a man of his testosterone and renders him soft and unlikely to hook up much. In turn that leaves our Radio Shack employee more time to look at computer porn, get softer, and worry about what version of andriod is running on your phone. Needless to say this kid did not know too much about what I was looking for. They had some of the stuff, but they are moving away from that kind of thing to cell phones and cameras. Circuitry is what most of our modern world is made of, and remarkably tons of this stuff to interact with circuits is out there waiting to be discovered. It takes some time and I'm a beginner, but it's fascinating to know that you can build almost anything you can think of from off the shelf electronic components. geek out.

I've used this store for several years for phone and atypical device/connector needs. Store staff…read moreare very knowledgeable and provide a high level of personal service.

I went to the bustling Apple Store to buy a new iPhone 18 Pro. I was helped by Eric who was…read moreknowledgeable and had excellent interpersonal skills. As a senior citizen, it is sometimes hard to find patience in customer service people regarding technical issues, but Eric was patient and explained things very well. His expertise and friendly manner contributed to a stress-free experience. Eric even offered me a chair and proceeded to get one for me. It was appreciated since I did purchase the phone, and the process to make it "mine" had many steps. I was trading in my current iPhone 15 Pro Max, joining an Apple Lease Program, and using A T & T for internet service for the first time. I left the store pleased with my new functioning phone, the colorful Apple protective case I selected, and the service I received in less than 45 minutes.

They've gotten much better taking care of the customers than my previous visit. The wait until…read moresomebody approaches you was not too bad as well. In no time I was put in the queue to be seen by someone. Maybe have a color assigned to a table to let them know where you are. Just a thought. Seem to know the Phone had a thermal issue with it. It wasn't too long after I bought the phone in that Michael hooked it up and noticed that the phone itself was a little bent and issued a replacement. In no time I was out I would say 15-20 minutes. Not too bad at all. Since I had AppleCare after the warranty, the replacement was ordered for just a nominal fee.

Quick service & Jeremy knew just what I had done wrong & fixed it immediately!…read more Thank you, Jeremy!!! Julie Pelletier

The two young men on West Housatonic St are the BEST! They always go above and beyond to help you…read morewith all your phone needs.Even being out of state they have helped me with paying my bill, they will do whatever it takes to make sure you are completely satisfied.I highly recommend them for all your electronic devices.Great Job !