Unfortunately I have to give them one star...I'd like it to be zero.
This has been and continues to be one of the worst experiences of my life. I've been involved in remodeling and opening two restaurants (one would have been easier if we demolished the building and started from scratch). We contacted TAS because they were suppose to be restaurant experts (remember that for later). They came out to give us a quote for the scope of work. First initial quote was $44,000. We didn't hear from them for awhile...this was because first quote guy was fired. Second quote was $78,000...whoa. OK, I know there was a lot to do, but time was of the essence. We had some questions on how things were priced...our questions never got answered, but we decided to pay them to draft the plans whether we used them or not. We had to put $5,000 down for the plans, this also covered county fees. To make a horrible and long story short the plans were not drawn correctly. They never came back out to measure, they went on original guy's basic measurements. They missed meetings. The submitted plans unmeasured, without ANY electrical outlets, existing floor drains were not in the right place...and much more. To make matters worse, when we pointed these things out they got mad and only refunded us $575 of our $5,000. We had to pay another architect to fix them. They wouldn't send him the plans WE PAID FOR. They took his measurements and said they would fix them. Here we are weeks later with no useable plans and out almost $5,000. Their draftsperson has clearly never drawn a commercial kitchen. She had no idea how a dish machine even works. Getting that one thing right on the drawing took weeks, and we had had to go ourselves and get the county to contact her and get it right.
Be warned. TAS also goes by TRS....sketchy! read more