Rachel is an artist! Excellent sewing skills and creative ideas…read more You will not be disappointed. She is a gem!

Rachel is a very skilled tailor and she did a wonderful job on the alterations I requested. She…read morecommunicated with me throughout the whole process and the end result was fantastic and beyond my expectations. Thank you, Rachel!

I recently brought a strapless bridesmaid dress into Eltsa Custom Sewing to have the bodice…read moretightened. They did an excellent job with the alterations, despite some ruching detail and pockets in the skirt that could have complicated the tailoring. I am very happy with the results and excited to wear this dress for my friend's wedding! I thought the pricing was fair for the work completed, and discounts were provided depending on payment type. They notified me at drop off that the dress would be done in 2-3 weeks, and it was ready for pick up the VERY next day! I will be bringing more clothes here in the future.

Most of the business here is for wedding attire it seems and that's understandable - major city,…read morelots of people getting married. Sometimes though if you're like me, far from that, you just need a tailor to repair some clothes. In my case I had a couple pairs of pants with popped buttons. I dropped them off and the lady, perhaps Elsta, was kind. She took my info and told me I should hear back in 5 days and took down my info. She did warn me that if I did not hear back, to call. I understand it gets busy here, the rack when you walk in is loaded with clothes and another with dresses. I came back in a week later as I got busy and was close by coming off work and it was not ready. The lady was very apologetic and told me it would be ready the following day. Sure, enough I got a text the following afternoon to come pick up. The pants were nicely and tightly rebuttoned. Only cost $11 which is less than I expected. So, if I inevitably have to bring more buttons to be sewn or zippers to be repairs, I'll come back.

I have taken a few dresses here to get altered and each time they are perfect! Reasonably priced…read moreand quick turnaround time. I wouldn't take my stuff anywhere else!

I brought a huge bag of clothes that needed to be tailored around 2 sizes smaller. The nice owner…read morepatiently worked with me to try on each item. She told me honestly what items she thought were worth tailoring, and explained the alterations and expected results for each item. She was able to finish my order within 2 weeks, and did a great job that I came back to get my new jeans hemmed. My bill was pretty expensive, but it was worth not having to buy a completely new wardrobe.

Julie works really hard and genuinely reaches out a bit with conversation and politeness to each…read morecustomer she interacts with. Plus--there's candy at the end of each transaction! Nice that some merchants like Julie go way beyond the bare minimum.

Do not have your men's dress shirts dry cleaned here because they consistently break the buttons on…read moreyour sleeves and blame you. Their pressing machines are breaking the buttons and they try to blame you for the breakage by hitting your sleeves on a desk or table. What a bunch of nonsense. This has never happened to me at any other dry cleaner.

I wanted to second the experience by Leesa below. I think the ownership of this business has…read morechanged (the reviews below reference a different owner and experience) - the new owner is so unfriendly that she makes you feel uncomfortable and unwelcome. The tailoring was fine, but she made me feel so awful being in her shop that I would never return. I rarely write reviews, but I wanted people like Leesa to have validation and others to know and beware

The owner's demeanor is aggressive in the extreme. And it effects every aspect of the transaction…read more I agree with several other reviewers--she is unbearable. I'll never user her again.

Misook and her sister are EXCELLENT tailors/seamstresses! I cannot say enough wonderful things…read moreabout them! I've only had them do hemming and taking in some shirts, but they will do the job right!

The suit fit great after the alterations and the customer service was amazing. My review needs 85…read morecharacters so that is all.

Do NOT come to this place for alternations. I came with a wrap dress that I needed hemmed for a…read morewedding that I was going to. I brought the shoes I would be wearing for it and the owner and I agreed upon a length about 1 inch off the floor so it wouldn't touch the ground. She was pretty curt on the phone but I didn't think much of it. I came 2 weeks later to pick the dress up and when I got home and tried it on, not only was it too long and dragging on the floor so I couldn't walk in it, but it was also visibly uneven. So much so that my roommate instantly noticed it when I tried it on. I called and the owner insisted that I come back to show her the problems, so I did so. What followed was one of the worst experiences of my life. The instant I got there and explained my issues with the hemming, she began yelling at me. Literally screaming for 20 minutes straight as she argued with me that I told her the wrong length and that the unevenness was a factory defect, not her fault. She also claimed that no one had ever complained before, which I seriously can't believe. I can't express enough that she was literally yelling at me. I paid $90 for this hemming job. Once she seemed to lose her patience, she started asking me if I didn't understand her English. My parents are first generation immigrants. I grew up with "broken" English. The fact that she would start accusing me of not understanding her English and yelling at me instead of acknowledging her mistake really shows that she doesn't care about her customers. She also tried to guilt me, saying that my dress had a ton of fabric and it was so difficult to hem. Again, I paid $90 for this, presumably because it was so much yardage. She offered to fix it for extra cost but why would I agree to that. Again, I paid $90 for just hemming, not to mention was yelled at. Overall a horrible experience and I would never come here again. Edit: The employee's son called me and asked if he could do anything to make this up to me. He was very nice and apologetic but again only offered a rehem for 50% of the original cost, which I was not comfortable with taking due to the quality of the initial hem. It's great that they are a family-run business but I would still not return.

Who takes cash only in 2021? I was told they don't take…read morecards due to the "fee". I hope that works for them.

I tried this cleaners hoping that the prices would be better than the other dry cleaners around…read moretown. Instead, they were worse. To clean a Suit Jacket was a pricey $34.95, compared to another very good cleaners charging $29.95. On top of that, I was charged for tightening three loose buttons, a service many dry cleaners provide as a courtesy, at $4 each - $12!! I'm a traveler who has been hesitant to use hotel valet services because of their high prices. Now, given the astonishing altitude of Seattle dry cleaning prices, I use the hotel laundry services in other cities.

Campus Cleaners did a great job and the service was wonderful but insanely overpriced. All I wanted…read morewas a button seen onto my jeans, instead I had to pay to dry clean them and for the button. Total cost ended up being a disgusting $35. FOR A BUTTON. The button was sewn on very nicely and the owner was very kind and it was quick, but I cannot get behind the price. Will not be returning.

I can't say enough good things about Diane and her exceptional workmanship. She took a treasured…read morePatagonia cashmere sweater- easily 40 years old- with very dense high quality cashmere that finally had worn through one elbow and had a little hole from our cat in the front. I had taken it somewhere else initially where the "repair" was horrendous and actually made it worse- but Diane was able to salvage the damage and it looks like new. She is also very flexible and fair. Don't expect a fast turnaround as she is very busy, for good reason- but worth the wait and the money. Thank you Diane!

I loved talking with Diane and finding out what she does. Obviously a highly skilled craftsperson.read more

last minute same day hemming saved me for a wedding!…read more will go again for my tailoring needs.

I took a store bought banana republic suit to get let out and dry cleaned. It's a tricky job…read morebecause there wasn't much material left in the original piece but they made it work. Reasonable price and reliable timeline. Will be back again.