Tasty salads with generally good service. I've ordered from this location a few times through the app. The first time I ordered, everything went pretty smoothly and I got my food on time as it was waiting for me on the pick-up shelf at the specified time. The next time I went, it was extremely busy inside with people placing orders as well as a hoard of people waiting for online orders. I'm not sure what happened that day, but it was just really disorganized and an employee had to come and ask me for the name on my order so that she could print out the order and have it made. I ended up waiting way past the time that I chose for pick up. Not only that, but when I did get my salad, one of them was completely wrong and I had been given a different salad than what I ordered, so I had to go back and wait to speak to someone and have it remade. Hopefully things have gotten better since then. Parking can be found on the street or in the downtown lots. read more

Only open for online orders online slow/ did not work. Update: the salads are the best- fresh ingredients and patient servers. Now that you can order in person it is much better. We get salads here at least twice a month. Recommended for those who love all the ingredients and don't want to chop. read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Heading somewhere else! - Salad Near Me - Mountain View, California

No water, by fault of the manager. After ordering, I was given a cup to fill at their dispenser which wasn't working at all. When reported at the front the staff seemed ambivalent, which gave me the impression that this was not new information. I asked for a cup of tap water, which they said they couldn't provide per the Manager's policy. I ask, "why? There's a sink through that window right there where someone is rinsing vegetables, how is it undrinkable?" Response, "Manager says we can't give that water because we wash our hands in that sink", which does not make any sense. We had to leave to find another place just to get a drink of water. Manager, set your employees up for success and give them a real backup plan for when this happens. Give them leave to offer clean tap water or a bottle/pitcher, or you will likely continue to lose returning patronage. No employees lost their cool and were very professional in spite of the situation, but it could have been easily avoided. read more

Never eating at that place again. I was enjoying my bowl until I realized I was chewing on a chunk of black rubber. It blended into the multi-colored rice so it was practically unnoticeable. I recommend everyone avoids their food. Who knows how much of it is contaminated read more

I made the mistake of ordering the fish taco... I will never do that again. It had a weird smell to it and I took one bite, paused while my life flashed before my eyes, and then immediately spit it out. I've been skydiving and did not feel such a rush of impending doom. One taste of that fish had me preparing a will and saying goodbye to loved ones. read more

The salads they have here are so good! All the ingredients are super fresh and there's a nice balance of greens to toppings. The salads are also pretty filling. Although it's a little pricey for a salad, it's worth the occasional splurge when you're trying to eat healthier. My favorite is definitely the harvest bowl. I love the mix of "hot" and cold ingredients. I've also tried their guacamole greens which is pretty solid as well. Their quarantine process is also pretty easy. I was able to place an order online and just walk in and pick it up with no contact. They also have a separate area for people to place in-store orders so I wasn't near people while I was picking up my food. read more

I most definitely prefer this SG location compared to their Sunnyvale one. For one, they do not share a parking lot with Trader Joes and Starbucks (The one in Sunnyvale can get a little hectic). And two, they are so quick with the service! This is in downtown Mtn View so it's mainly street parking near SG, but with quarantine, they've blocked down the main street and it's been pretty easy to find parking. SG doesn't take cash, only card. I would recommend ordering on their app ahead of time. Also if you use the app, you get a $9 reward with every $99 you spend (trust me that will rack up so quickly, i have been ordering nonstop since shelter in place has started, I've spent almost $400?! lol) They've extended their menu quite a bit over the last year... everything is pretty good! They'll have seasonal ingredients or seasonal salads/warm bowls, but you can pretty much remake them when you go the custom salad/bowl route. My favorite ingredients thus far have been the cauliflower rice, the PREMIUM hot roasted sweet potatoes (not the regular roasted sweet potatoes, there's a difference! i promise), the crispy rice, the spicy broccoli, and the curry cauliflower. They've got dressings galore! For every pallet. I lalalalalove their spicy cashew dressing as well! Or the hot sauce with their pesto vinaigrette is to die for. read more

This location is only accepting orders from the app only. That wouldn't necessarily be a problem, but the app won't take any orders with less than 30 minutes before closing time. They do not indicate this anywhere in the store. Only half my party was able to get food because of this hidden rule. Worker at the counter was incredibly rude and berated us for even asking if there was any way we could still submit an order. Would've been fine if they had told us even semi politely. While the policy is not the fault of the individual worker, it should have been handled better. EDIT: As I was waiting for my order, a Caucasian gentlemen came in and asked to order at the register as well. Despite the fact that he arrived 20 after my friend, and the policy the worker quoted to us previously, he let this person order at the register. When I confronted the employee about this, he asked if I also needed to order. I had informed him that he turned away my friend 20 minutes earlier, a woman of color, and the employee was unapologetic and took no responsibility for the clear, unequal treatment shown to my friend. A horrible, horrible experience, and after reading other reviews here, it seems there is an longstanding tradition of employees who need to work on their customer service skills. read more

This location has gotten on my nerves. First time I went they forgot an ingredient (one of my favorite toppings) in the salad I ordered. Second time I went they had a sign that said online orders and delivery only. So I attempted to order online and the website was terrible to use, it made me create an account and then said it was going to be 20 min before my salad was ready so I left. Third time I ordered online to be safe. I didn't want to get there and see that I couldn't order in person again. Salads were not ready by the time it said it would be. There's like 5 people working behind the counter and pick up bags have been coming out like 1 every 5 minutes. Online ordering also is not being required this time so about 10 people have rolled through to order theirs in person and have gotten them whilst a small crowd of online orders have been waiting. read more

This is the second location I've gone to in the Bay Area. It's located right near the Cascal's on Castro. It was during our the peak of the lunch hour so the line was all the way along the full length of the restaurant. Good layout to make use of the flow of people. There were tables inside and patio tables outside as well, so plenty of seats. The weather was not too bad to sit outside, which we did. I decided to order the Harvest Bowl this time. What a hearty combination: kale, roasted sweet potatoes, almonds, apples, goat cheese, and chicken and wild rice. I went light on the balsamic dressing, which was a good thing. Again, it hit the spot and even though I ate the whole bowl, it was only 705 calories and The best feeling of doing my body good! Alright, this year is off to a great start! read more

I am so bummed to give this place three stars... It has nothing to do with the food or the quality of the food... I actually enjoy ordering from here, at least once a month, because it is convenient to where I work. It is also a great option for team meetings, and appealing to all tastes. The three stars are for the app, and the pick up and delivery service. First of all, if you order for delivery, and you need to make any changes or contact the restaurant about the order, you cannot actually reach them. You call the number, and it directs you to an automated message, which tells you to text them. However, they don't actually respond. If they do, then they say that they can't actually help you. It is super frustrating! if you schedule pick up, the process is also very weird... For example, they have a counter and shelves for where all orders to be picked up our placed. Yesterday, I looked at the orders that were there, and mine was not there. I noticed two bags on the back counter behind the counter, and was wondering if maybe that was my my order. I could not get the attention of an employee to find out if that was my order. I ended up standing there for 10 to 15 minutes, waiting to grab the attention of an employee, to find out that yes, indeed, my order was already done and was on that back counter. Why was it not at the pick up counter? sweetgreen - time to look at your pick-up and delivery process! You have a great product - but your lack of customer service will take away business read more

Food: 4 stars Quality and taste and both fine but not a lot of ingredients to choose from for the build your own salad option. Many containers of things not marked, some with lids on which made it hard to tell if it was something I wanted.... Service, person 1: 5 stars. Patient and friendly Service, person 2: 1 star, aggressive, impatient, lots of attitude (Both of the above from today) Hadn't been there since they first opened. Back then my experience with the service was so-so as well but I chalked it up to just opening. Person 2 today was unpleasant enough that we won't be back. It's a shame because I love a good salad. read more

I was impressed on my third visit to this Sweetgreen, and loved the Chicken Pesto Parm bowl. It was a large serving. The server asked several questions in order to make it to my liking. I asked for no tomatoes and she offered chickpeas or something else instead, which I appreciated and enjoyed. She asked if I want light, medium or heavy on the dressing. The bowl was a tasty combo of flavors that I want to experience again soon, it was so good. read more

I am not a fan of salads. I tolerate them. They are what I eat when I had an exceptionally heavy ramen the night before and looking to offset that with a 'healthy' lunch. And even then, it just feels sad. It all changed when I had my first Sweet Greens. It was out of this world. I got the harvest bowl and swapped out the wild rice for quinoa and also got light pesto dressing. The way the ingredients combined was just magical. The shredded kale provided a fantastic base with perfect gaps for the quinoa to be tucked in. The goat cheese provided that rich texture and the apple bits added the much needed crunch. The almond and surprisingly, the chicken were more backstage actors than stars in this dish - subtle, yet crucial to the dish. And finally, the sweet potatoes, my favorite added another dimension to the dish with both their texture and their flavor. All in all, it just blew my mind. I think from now on, I pick sweet greens over a comparable, traditionally more delicious fast food meal, like a burrito or a grilled sandwich. It is just a bit pricey, clocking in at $16 with a drink, but in my mind, it's totally worth it. read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Harvest bowl - Salad Near Me - Mountain View, California

Came here ready to take part in the feast of greens and we were met with a sign that said they were only taking app orders and there were no dine-ins. I was confused because there were people in the restaurant eating. I asked to make sure I understood and the worker said that the people who were in the restaurant (eating) were there for pickups. There was no explanation otherwise and I decided to leave with my family of seven. If there was no indoor dining, why were tables and chairs out for dining and people dining there? It will be some time before I want to make my way out there again. read more

I honestly thought this was going to be just another healthy salad place. I was pleasantly surprised by how flavorful a kale bowl could taste! I got the Shroomami and came here for lunch on a Tuesday - so super empty and fast service. I personally don't like too much dressing because it then overpowers the natural flavors of the ingredients, so I got light dressing. I especially liked this bowl because it was a warm bowl and honestly didn't feel like I was eating a salad, despite how much kale I was eating. The mushroom absorbed whatever sauce it was marinated so well that it has a distinct flavor that really makes it the star of the dish. Would get this bowl again (: read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Top: Kale Caesar Bottom: Shroomami - Salad Near Me - Mountain View, California

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Some times I love it, some times I don't. In full transparency, I've only physically eaten at this location twice however, I order Uber Eats from here about 3x per week. My issue is with the inconsistency with many different things. 9 times out of 10, I'll add salmon to my order. Lord, help me if the size of my $5 add on piece of salmon is only the size of a like a little cracker that day. Some times it's reasonable, other times it's actually insulting. My favorites are the spicy broccoli, warm mushrooms, some times the sweet potatoes, and the curried cauliflower (seasonal). I've noticed that if I add 2 portions of one of these ingredients, I'll most likely only get one b/c it's an easy oversight. I just finished my salad a moment ago and the mushrooms in it were hard and sort of oily as if they were leftover from yesterday. I'm not about that, especially when I'm paying $20 for a salad. If you couldn't tell, I take my lunch pretty seriously and appreciate the option for good, allergen friendly, quality food - but I really wish this Sweetgreen would step it up because it could be pretty amazing. read more

Today I had ordered the Guacamole Greens salad and I found an alcohol prep pad as half way through eating.. I thought mind was playing tricks and I smelled the piece I picked out of my salad and indeed it smelled of alcohol prep pad. Not sure why sweet greens would even have to use these. I hope someone didn't use it and somehow it ended up in my salad. Lost my appetite and will no longer go to sweet greens. Very disappointed. read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Alcohol Prep Pad In My Salad!!! - Salad Near Me - Mountain View, California

First time ordering a salad from this sweetgreen & was so excited since I frequently ordered from them when I lived in NY. I ordered for pick up and the salads were definitely made without any care. $32 for two salads is not cheap but was usually worth it. Unfortunately,we will not be patronizing this location again. read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Here are pictures or the salads mine had the entire lime in it. - Salad Near Me - Mountain View, California

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i'd been to this franchise in downtown palo alto and enjoyed this cafe, so decided to check out the location in downtown mv when i wanted something fresh and healthy for dinner. concept is simple: either pick a pre-set salad (with pre-set ingredients) or make your own, and choose from a variety of fresh veggies, proteins, mix-ins and dressings. i chose to diy it since i like to pick and choose my own ingredients. for my first visit, i chose a blend of kale & arugula, with beets, carrots, onions, and artichoke hearts. i had to take advantage of the artichokes since it was october and they were in season! for my dressing, i chose the miso sesame ginger vinaigrette (on the side of course). they gave me a piece of bread (sourdough?) on the side to complement my salad. the salad was very fresh, tasty and delicious, and i felt full from all the wholesome ingredient packed with fiber. the staff behind the counter was friendly and courteous, and answered any and all questions i had re the ingredients and how the pricing worked. restrooms in the rear were clean and eco-friendly with hand dryers. the dining area had a clean and modern look, and they have free wifi, which made it easy for me to do work on my laptop and enjoy my salad. i'd love it if they opened a location a bit closer to me, maybe rwc? maybe san carlos? hint, hint.... read more

Ordered take out from here because it looked healthy and it wasn't too far away. I got some quinoa bowl (sub rice) with sweet potatoes and chicken. The food was delicious. The sauce it came with was on the side, which allowed me to choose how much I want to add to the food. The chicken was very nicely seasoned, and the rice was fluffy and soft. I will definitely be eating here again. read more

A lot of my coworkers come here since it's so nearby and it's a quick, healthy option, so I decided it was time to pay a visit. However, I ended up ordering a custom salad online and picked it up instead. Ordering online is fairly simple and straight forward - you just choose your base (type of greens), toppings (regular + premium), and dressing at the end. There's a lot of options to choose from, but I wish it clearly stated how many you are able to select before it starts charging you. I selected a whole bunch until I realized it was a $0.50 charge per topping (after choosing 4). Anyways, I chose my regular toppings and added avocado and hard-boiled eggs as the premium toppings (go ahead and splurge!!). For dressings, I chose the miso vinaigrette and double croutons. After you place your order, you select a time to pick it up - definitely try online ordering if you hate lines! When I got there, the store was pretty packed, so thank god that I ordered online! However, when I got back to my office, I noticed they left off my croutons from my order, which left me a bit peeved. But whatever, it's one mistake and otherwise, the salad was really good! It was fresh and very flavorful (especially the dressing), and this probably has to be the first salad that has made me actually full! Overall, great place to grab a healthy bite; only wish that they double checked my order, since they left out some items! read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Avocado is a little spotty... - Salad Near Me - Mountain View, California

This place is hard to park And food ordered online for pickup is NEVER ready onTime. Better to get food at specialties. Fast, good, and on time.. I won't be coming here again soon read more

Super angry! I ordered a chicken chimichurri online. And after one hour wait, what I got was a pure vegetable bowl! No chicken no rice. Only vegetables. And it cost me 16 bucks. Look at the receipt and what I got read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Salad Near Me - Mountain View, California

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I have a lot of allergies. I am happy to say that it was meal where there was no reaction to any of its ingredients!! I slept well and normally that is not the case. I would high recommend. BTW I had the chicken salad combination. read more

When you walk in the ambiance is very casual and minimalist. The service was great. The employee was very patient with my question about their vegan items on the menu and went above and beyond to make sure everything was vegan. The food was amazing I got the shromami salad. Delicious! read more

Easy healthy meal option. I recommend the harvest bowl. This is a good spot for a quick meet up with a friend

I was off for a few weeks before my due date and was trying to keep busy by going somewhere everyday. Luckily, one of my mom-friends was still on leave at the time so we decided to have lunch here one day to keep each other company. I've never been but thought it was an interesting concept. They had a very fancy salad bar. I ended up getting the Harvest Bowl, which was decent tasting, healthy but overpriced IMO...for the same price you can get AYCE at Sweet Tomatoes so I'm not seeing the incentive for coming here instead... read more

Sometimes there's a line, other times you can walk right in and order right then and there. If you are in a hurry, preorder online and just pick up self serve style. However, in my experience and it's my personal preference, I'd rather wait and have someone toss up my salad when I order it in person. When you preorder, you'll have to toss your salad and it's never the same as when it's tossed in a bigger bowl then served in the bowl for eating in or even to go. I have been getting the guacamole greens bowl (add quinoa to this) and I can't get enough of it. I like that you could order off their menu, there are warm bowls to choose from as well, and a seasonal menu. I wouldn't worry about the bowls not being filling enough, you can either make up your own salad, or order off of their menu and either substitute or add items. read more

In short: they ran out of avocado and the service was eehhh ... ok. Food was fresh as advertised

This place is a huge disappointment. My mom and I came in around 2:30 on a Sunday. Several people were working and saw us waiting in line and didn't offer to help us - I had to actually ask someone if we could please order and she acted extremely irritated about it. She asked another disgruntled worker to do it, who begrudgingly complied - we were only ordering kale Caesar salads, which is one of their most simple salads, and she acted like we'd asked her to climb Mt. Everest with a broken leg or something. The Parmesan crisps were stale, the lime wedge was completely dry, she only filled the dressing cup halfway so there wasn't nearly enough to cover the salad and we had to ASK for the dang bread that was included in the (over)price! The whole interaction was uncomfortable and the food subpar, so I think it's safe to say I'm never coming back here. read more

Fresh veggies with a wide array of salad options. The only downside is the cost of subbing items via the app is items are charged where doing so in the restaurant there is no charge. read more

When I first came to Mountain View for work, sweetgreen was a foreign and crazy thing to me. Everyone talked about it in hushed whispers (...why, I still don't understand). But I was fascinated by these big, brown (not the content, the container), bowls of salad. Everyone wanted to get on the list to get daily sg. I left that place to go to another office near by. And I was introduced to the magic that is sweetgreen. We got on the list to be an outpost for sg and had delicious salads delivered every Thursday. Even if it wasn't Thursday, I'd head out with my coworkers to get a salad. It felt like a healthy decision and the walk was a welcome break from the usual hubbub. Now that we're WFH, I get sg less and I'm pretty bummed by it. I'm also outside of their delivery areas so I have to drive into Mountain View to get my fix. My favorites are the kale caesar or the buffalo chicken salads or even the fish taco salad. You really can't go wrong and you can go ahead and add and remove items to achieve salad nirvana. I appreciate sg's drive to continue to deliver healthy foods with their warm plates and different sides. I haven't tried them yet, mostly because I came here to get salad-ed UP. The downside here is that I'm outside of the delivery order so it isn't exactly convenient for me to get sg. It is also a little pricey (usually around $12 to $16 a salad if you're getting premium ingredients). But when you're looking to make an easy healthy decision, this is the place to roll to. read more

Ordered a salad to go and it was missing the onions AND avocados Picked it up at around 4:20. They were clearly not busy and had more than enough time to thoroughly make the food and check that the order is correct (especially during covid where most orders are to go!) I can't imagine what to go orders are like during busy hours. Won't be coming back. read more

This was the best salad I've had in my 21 years on this earth. Since I'm not a huge salad eater however, I'm not sure how reliable my opinion is. I ordered the Fish Taco Bowl and was incredibly impressed. Every single ingredient was super fresh. No wilted arugula leaves nor cilantro leaves. The fish they used was seasoned well and not super fishy. I also appreciated that you can see the kitchen and the prep area as you order. There's something extremely comforting in seeing how your food is handled. This place loses a star for the high cost and lack of staff. $13 ish dollars is a bit high for this college student. Additionally, their line was understaffed alone poor girl was doing all the work for a majority of the time I was there. Bottom line: I will most definitely be back! read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Fish taco bowl tasted like fish taco in every bite. Yum! - Salad Near Me - Mountain View, California

Ridiculous !!!! Why do you keep running out of bread ! Why do you keep running out of bread ! Why?!?! Only has one star since yelp engineer cannot seem to be able to code a simple line to add zero to half a star (offering my free services to do that) This Castro store always runs out of bread!!!Who is the person in charge of ordering the supplies? MANAGER: take note that after we were told that no bread was available , one of the staff members walked out with a salad for a break and they had bread on it - June 13 at 7:33 pm ( who went on lunch then? See picture) Don't tell paying customers that you are out of food and then walk out with one read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Enjoying bread while telling customers that bread ran out - Salad Near Me - Mountain View, California

App doesn't work - won't let me correct my expiration date on card ...not a very good experience with their app ....yelp says they take Apple Pay but they don't - dot. Take cash either - how is a person supposed to eat - I'm trying to give you my money but you won't make it easy to do it ... maybe they take bitcoin ? Crypto currency ? ... or maybe it's free ??? Give me free food or let me pay you ? Wtf - fix this or this store will go down just like the 3 other restaurants that tried to make it here like nyc Update: this is the fourth time I have come here ( 3/8/18) for dinner at 8 pm and they are out of bread! Third time - you'd think they manage inventory better - they should give a discount if there is not a complete meal - no bread ? Here , you get a discount for the inconvenience ... we are going to stop coming here and go to another place that manages their food inventory better read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Chicken and Brussels - here for the fall - deeeeli-shioso - Salad Near Me - Mountain View, California

I can understand if the sweetgreen is out of kale, I can substitute another lettuce instead. I was a bit worried when the staff member asked how much of the wrong two dressings I wanted for my salad, then put way too much of the correct dressing in afterward (for a "medium" order). However, I could only stare in horror as the staff member filled an entire 4 oz scoop to the brim with furikake and dumped it all over my salad. I took the salad home and hoped that it was still edible. The result can be seen below. I'm left scraping furikake off of every piece of lettuce and chicken, hungry and angry. I will not be returning to this location. read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Practically inedible. Staff was not trained properly and dumped a large scoop of furikake into the salad, ruining it. - Salad Near Me - Mountain View, California

They have one of the worst customer service I've ever experienced. They don't take calls from a landline only cell phone calls. And if you have a problem with the order you have to wait for them to respond and by it's been days and then they refer you to a third party. read more

The staff here was excellent. I was served by a smiling and happy person who catered to my every needs. It's nice to see that people care about my salad being perfect. Sometimes I think that sweet green was put on Earth to make me happy. I like that I can sit outside here. I like that it is very clean. And I like that the workers all seem very happy. read more