First off, I will not be returning to this location. I was looking forward to its opening for months, and was sorely disappointed by everything about my experience. There was ICE in my salad - and not just one piece. Many pieces. The whole salad tasted watery. I was in a hurry or I would've gotten a refund. My friend (who was with me) said his salad tasted the same. Be both said it was the worst location we'd been to. Next, there was no soap in the bathroom - completely empty, though I must say the place looked very clean, to their merit. Also, the service was SO SLOW. Waited forever... I will not be back. Whoever is reading this from sweet green - drastic changes are needed in order to make this location better. Could not even finish our salads they were so bad. read more

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Arman was amazing the service is incredible thank you the restaurant is clean and great customer service

WORST STAFF EVER!!! I would like to ask the Sweetgreens franchise how they hire their workers? They have such horrible attitude and are so short with you. Believe me I will never eat here again with their horrible staff. I think the CEO needs to pay this spot a visit and do a whole revamping of staff. read more

The salads here are delicious. The service here has been fast the past times I've been here despite there being a line. The seating is pretty tight here but there are lots of seating elsewhere in the spectrum to take the salad to go eat it at like near the fountains. Healthy & yummy love the miso glazed salmon bowl read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Harvest bowl & Miso Glazed Salmon - Salad Near Me - Irvine, California

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I ordered pick up and brought the food back home only to find my steak was missing from my bowl and the aioli fries were completely burnt. I drove all the way back to this location and the worker said the fries were "well-done" today. They gave me a scoop of meat into my already made (at this point cold) bowl. The "caramelized garlic steak" tasted like beef jerky. The "fresh" batch of fries, were extremely tough and also cold upon eating a few on the way back home. The wild rice and sweet potatoes were decent I guess. If you're looking for fast healthy options, take your hard earned money to Chipotle or better yet Cava. I will not be dining from any sweetgreen establishment again. read more

Great food and service. Ingredients are so fresh and they don't skimp on portions. Employees are very friendly and patient it you have questions about substitutions or add-ons. All in all a great place to grab some food if you're doing work in the center or want to sit down! read more

Nothing we turned around Andy left food was old if any dried Said it would be 20 minutes unless we wanted something else. But it was all bottom scraped n dried up No star rating minus a star !!!! read more

Great quality food. Good portions for the price and many options for toppings. Workers are always so kind and truly work efficiently to make the line move as fast possible. I do wish there was more indoor seating but only because of the weather lately. There's plenty of outdoor seating but very few inside. read more

sweetgreen - Healthy Salads, Wraps, and Bowls - byo bowl - Salad Near Me - Irvine, California

Caution when ordering online/delivery. I love sweetgreen as a whole. But every single time we order from here for our office they leave off the premium items. So it's very often, a salmon miso bowl without the salmon...or a guacamole greens salad without the avocado. Not sure if it's intentional but it's happened multiple times. I would just go in person. read more

Great food and staff, they need a raise. Given that I don't like to cook during my lunch break, they are always there for me to make my salad on time when needed. Always love the good service. Thank you all. Would definitely recommend. read more

Ordered from uber eats to pick up my usual favorite miso salmon for my husband and I. Came home to no salmon and a super small piece in the other bowl. Tried calling the store but again it is all AI these days and i was never able to talk to a live person. This restaurant has gone down hill. It used to be my favorite but now you have teenagers working that don't take their job seriously. Do not order from here. Go in and watch them make your meal or you will end up like us. 9pm on Friday having to order from uber eats to be delivered late. WHERE is my SALMON!!!! read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Not where's the beef.... Where's the salmon? - Salad Near Me - Irvine, California

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To start, I am a huge fan of sweet green. I love their restaurant and frequently go to many other locations. I was so excited that they were opening one at my house. for some reason, this sweegreen is completely different In how they make food. And NOT in a good way. for reference, I have been to this location 4 times now with the same subpar results. this is my biggest issue: I ALWAYS get two dressings at medium amount at all other locations (I can think of 3-4 that I frequent where this is good) and it is a great amount. however this sweet green is so light with the dressings (which are arguably the best part of the salad). I had to start ordering both of my dressings as heavy, and still, there is hardly any. i have literally never had this issue at any other location, and it is as if the workers either don't look at the dressing amount or purposefully don't put as much as you want. secondly, every time i get cilantro and at this specific location it is not chopped or broken up at all and is pretty much and entire portion of cilantro you would buy at the store tossed onto the salad. i love cilantro but this is just way too much and not broken up. And it is odd that this happens every time at this location and never anywhere else. thirdly, every time I have been here my toppings have not been mixed in. again, this has never happened to me at another location. between not putting enough dressing EVER along with these other issues i am led to believe that there are some issues with making the food that have not been wired out after the opening. please at least fix the dressing issue it is extremely aggravating to go to your favorite place and order heavy dressing and find it to be light at the most four times IN A ROW. I will still come here because this is my favorite restaurant, but please fix these issues read more

Horrible customer service!!! I placed an order for delivery and It never arrived. I gave clear simple instructions for the driver to drop the order off at a place of business. It's a straight forward easy access place of business. I asked that the food be dropped off at the reciption desk which is located as you step in through the front door. Nothing difficult at all or so you would think. I watched the drivers loction as it showed her arriving. I texted her and got no responce. Called her and nothing. The food showed delived but nothing! I attempted to call Sweetgreen and got a freaking robot that gave me a number to another robot to chat with. I let the chatbot know what happened and it just apologized for the issue saying we can issue a refund the you will get in 5-10 days!! WTF!! I just wanted food!! I asked the chatbot if I could get a replacement order and was told I would have to place a new one! Pay for a new order wait 5-10 days for a refund! Oh and no way to contact the store or talk with a human! Way to go corporate giants! Keep stepping on the minions.. crappy AF service!!! read more

Continually the worst experience every time going here. They are always out of things. We came in tonight at 8:20 and ordered 2 harvest bowls. They were out of all rices, not just the wild rice that comes on the bowl. Clearly the bowls have rice. The comment from the person making the bowls is no waste. You should not have something on the menu and not be able to make a complete bowl. They were also out of ripple fires. They clearly did not want to make any. For what you pay for a bowl and to be out of items is uncalled for. Definitely would not recommend Sweetgreen. Poor management for sure!! Not the first time this has happened. Will not be going back. read more

I eat at Sweetgreens in W. Hollywood off Sunset Blvd. The 2 times I've gone there to eat they are So Generous with the servings of Greens and Vegetables. The protein may cost a lil extra. Living in OC I looked to see if there was a Sweetgreens in OC and there was in city of Tustin. When I went they said I can only have up to 3 of greens and 3 of the vegetables and if I wanted more they would charge ??? I thought they are stingy with the greens and vegetables , proteins I can understand.... Top it off it took minutes for employee to take my order when we were the only ones there??? Not sure if Ill be returning to this location, def will go to the West Hollywood when I commute that way. I guess its different depending on who the owner is. read more

I am a huge sweetgreen fan and frequently come in for the harvest bowl. I came to this location while visiting Irvine spectrum and was a little disturbed to find no soap in either bathroom and no hand sanitizer out. Confused how employees wash their hands when handling food so proceed with caution when visiting. read more

I got the chicken avocado ranch bowl, which comes with blackened chicken, avocado, pickled onions, apples, tortilla chips, white rice, chopped romaine, and the best part, the green goddess ranch dressing. It was a pretty good portion and filling! It came with a piece of bread on the side. Bread was a bit dry, but after dipping it in the dressing, it tasted better. The chicken was seasoned well and tender. Highly recommend! read more

There are preset items or you can build your own salad bowl. Ingredients are fresh, would help if they labeled all the options, and portion size is large if you pack it with toppings. Clean queue, clean interior, and plenty of seating indoors and out. Not sure how the service and quality is for to-go orders, but ordering in person seems fine overall. Service is a tad slow and workers seem unenthused, but they're good at putting the bowls together. read more

Food was great as always, but if i don't come back its because of Lana. I have never experienced worse service, she acts like she hates her job and Im doing a disservice for ordering food. It seems impossible for her to smile. Wasn't just to me and my boyfriend either, every interaction we have seen sitting here eating she is the same way towards every customer. Sweetgreens food is great, but her attitude left a bad taste in my mouth :( read more

I've been to other Sweetgreens and have loved it but this one is horrible due to the abysmal and slow service. The food looks sloppy and messy serving. Go to the automated locations. This one is the worst ! Seems dirty and unorganized. read more

VEGAN/VEGETARIAN REVIEW Came here for the soft opening and I ordered the Shroomami bowl! I loved the warm wild rice and mushrooms and the miso dressing they used. If you're like me and you want a littleee more flavor, I would recommend adding the sweetgreen hot sauce and the lime cilantro dressing because I think it added a nice kick. The beet and cucumber in the Shroomami bowl was really nice as well. The tofu was ok a little bland and I wish it was a bit softer but not bad. I also added avocado and onions to my bowl, which worked well. The service was really good and the person making my bowl was friendly and fast. Overall good 1st experience with sweetgreen and I definitely want to come back to try their other vegan and vegetarian options! :) read more

sweetgreen - Healthy Salads, Wraps, and Bowls - shroomami bowl - Salad Near Me - Irvine, California

When HYPE LA food comes to OC, it's like your three year request for something finally got approved. I got the Guacamole Greens without tortilla chips. I saw the reviews, but I had a feeling I'd still like it. NowI'm hooked. I hate driving to the spectrum, but I killed five birds with one stone the morning I went, and I'd been waiting since they opened to try it. It's better than I thought it would be. Also, it's next to Pieology. You'd think you could just make it at home, but honestly, something about their tomatoes and ingredients that makes me feel as if I can't make it at home. And that's kind of how you know it's good, right? I saw some reviews that said it lacked flavor and this and that, but when the person asks you if you want "light, medium, or heavy?" Just say you want heavy sauce if you want a lot of flavor. I loved how much flavor the sauce had for mine, and I got heavy. Also, I highly recommend getting a pre made bowl. Unless you're super picky and specific, you might enjoy a premade bowl way more than making your own. Usually, I make my own bowls, but this restaurant's premade ones seems like the best choice. I'm sure it's cheaper this way, as well. Make sure you know what you like, and go get it. The guy helping me was super super nice. He was so welcoming knowing it was my first time. read more

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The service was amazing! Was greeted properly and my food was delicious. Highly recommend going to this location. The environment outside was very clean. Enjoyed my food comfortably in the outside seating area. read more

I just received my order through postmates I ordered a side of sweet potatoes and a salad. I finished the sweet potatoes and opened the salad and there was a bug on the carrots in my salad. I threw the carrot slice into my empty sweet potato container pictured here. I know it seems like the bug was just flew there but I was in such shock I didn't think to take a photo at first. A $30+ order that now has to go uneaten.. read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Salad Near Me - Irvine, California

Walked in and saw a bit of a line, not a problem. I stood there and waited and watched the lady in front of me TRY to order. She asked for brussels sprouts (which I wanted as well) , the lady working said they didn't have any. Then the lady asked for chicken... didn't have any. So the lady then asked what meat they DO have. The worker said only steak. The lady said she would wait for chicken which would take 5-10 minutes. The next lady in front of me then went. She asked for the salmon bowl, the worker opens the tray to see NO SALMON IN THE TRAY. So they were out of EVERY SINGLE THING. At this point all the workers are looking around confused on what to do with a line full of people and no food to serve. If you have a buffet style pick what you want, id expect most of the food to be ready to serve. I was so excited to try this place but I turned around and walked right out the door. I didn't even get to try it or wanted to after the interaction with the workers and the ladies in front of me. read more

I love this place! Everything is perfect, except maybe a few things: * they should get more staff focused on non-mobile orders * the salmon is always overcooked * the "Shroomami" is a sad excuse for a salad read more

I like their chicken fajita bowl. The corn was roasted to an unpleasant texture so next time I will get no corn. Other than that, it was great! read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Salad Near Me - Irvine, California

Service: I came during lunch rush hour on a Tuesday around 12:30pm, and in total, it took me 25mins to get my food. I felt like the workers were a little stressed and overwhelmed by the long line of customers and the backed up order of prepped food from the kitchen team. It seemed like the workers were giving less food to customers because the demand for food was higher than the kitchen could supply. The pass-off from my food prep agent to the cashier wasn't very seamless. Given the store had recently just opened, maybe the employees are still new, but she looked very confused and lost on what to do after she was done making my bowl. When I asked the cashier for a to-go bag, she pointed at the wall for me to bag my food myself and assisted the next customer. It would have been helpful if she had conversed with me during checkout about my experience, empathize with me about the long wait time, whether I'd be dining in or i'd be bringing it home, and informed me where to get the utensils and drinks, etc. Food: I got the harvest bowl and it was very good! I love the balsamic vinegar dressing and thought it paired very well with the other ingredients. The food tasted fresh and clean. I just wish they had given me more food because it seemed like they were scooping enough to save for the long line of customers. Ambiance: clean and bright. Might be best to come during off peak hours. read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Harvest bowl - Salad Near Me - Irvine, California

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Getting a salad bowl should not take 2 hours ! I don't have a problem with a long line but I have a problem with only having 2 people and super slow on the busiest time for lunch ! It didn't seem they like to work there ! I heard the LA location is busy but they have more staff and much better service ! Even though I liked the salad and the portion, I don't think I will be going there until they figure it out to be faster read more

Good clean food packed with protein and vegetables. Both bowls tasted great, and I absolutely loved adding hummus to one of my bowls, as I find it gives the bowls an extra kick. Long waits though, and despite ordering ahead, order came out much delayed. read more

sweetgreen - Healthy Salads, Wraps, and Bowls - chicken pesto parm Roasted Sweet Potatoes Hot Honey Mustard - Salad Near Me - Irvine, California

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The food is good but this is the second time where the person preparing my food touched other people with their gloves as people pass by behind them with their gloved hands which is really weird especially someone that was just checking into work. I ordered a bowl and just ended up throwing it away because didn't feel comfortable consuming it after. read more

Terrible service. Our server, Taylor, could've cared less about our food. She was throwing our food onto the plate as if it was a dump. The Victoria Gardens location is much better. I will not be eating here again. read more

There is just something about this place. You love to hate it. They make great pricy salads, that seem like it won't be enough to fill you up. But while watching them mix your salad in the bowl, you feel like maybe you need more lettuce, more protein, something! And then the salad God steps in and somehow, someway, I eat my salad and I'm full. That's what SweetGreens does to you. (HA!) Service is always good. Ambiance is lunch vibe. read more

overpriced unfriendly staff serving salads in a store with dirty tables and food on the floor. dont put to go printed inked receipts in the salads, instead put a label on the outside of the box. train staff to be somewhat nice. clean the tables immediately instead of making me stand there with my salads for 5 minutes. the staff doesn't care much to help. read more

Manager? Or shift lead was yelling at an employee accusing him of stealing food or something in front of us while we were there. We were all distracted, including the girl serving us who did her best, but it caused her to make our bowl wrong and have to remake it. Not her fault. Meanwhile this manager or shift lead was on her phone or sweeping the whole time we were there even though they were obviously understaffed. They were out of a lot of things tonight too. This store needs to do better. Start with a better shift less/manager, that was awful. read more

Sweetgreen's menu options are soo good! I find that I usually like to change my proteins up and it's always a win! The one at the Irvine Spectrum is next to Wahoo's Tacos and faces the parking lot. Shaded patio seating. Service was quick and easy. And an enjoyable place to nutritious food and be at the mall. read more

Damn no bigger bummer than when you get home and realize they forgot dressing for your salad

The food is good once in a while. Severely lacks quality control though. The service is EXTREMELY poor. They need to clean house (management and staff included). Online orders take 20+ minutes even if the place is empty. Don't expect the line inside to be quick either. 1 employee will be making the bowls and taking payment, while 5 other employees are on their phones. The tables are absolutely disgusting too- food and dressing are both caked in. It seems as though they don't clean them throughout the day. Figure it out please. read more

Great place for a quick lunch or dinner. Always fresh and tasty! We love the variety on toppings you can get!

I was so excited when this place opened. However, the service and the food quality was disappointing. I always ordered the harvest bowl when I lived in San Mateo and today I got burnt pieces of sweet potatoes. I told the staff and the response I got was. "They all kinda look like that". Got it so you serve all your customer black sweet potatoes. Not coming back. Was excited about the change to olive oil, but will just make my own salad at home. read more

sweetgreen - Healthy Salads, Wraps, and Bowls - Black sweet potatoes are apparently normal to serve here. - Salad Near Me - Irvine, California

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