An interesting concept that works. 3.8 stars, is that a thing? LOL…read more This location is pretty cool. Nice layout and the ambiance is relaxed and chill. (Gotta use "chill" and "cool" when talking about an ice cream place, right?) Just by the entrance and under the stair case is a comfy cubby with two or three high rise tables and chairs. A cozy place to eat your ice cream with a nice window view of the entryway and the street. Then there is the upstairs. You go up a long spiral staircase (there's a landing halfway up) to go to the upper room. Pretty cool. Good view of the Provo Temple across the street. Fun place to eat your ice cream. The employee was not only friendly but you could tell she enjoyed her job. She had fun every time she had to make the ice cream. She told you all about it, too. So on the to ice cream. I had a mix in from the menu, Key Lime pie. Lime-flavored ice cream with bits of cheesecake and something else. It was OK, but I bordered on not liking it. It didn't remind of Key lime pie. But the texture was dense. That's what they are proud of. This process does not stir air into the mixture so it is much more dense than regular ice cream. And not only that, you get a lot of it. The small size cup is really huge! I'm not a fan of the texture. I like a good creamy, smooth ice cream. And while it makes you feel like you are getting more for your money, while not bad, the experience is not a good as a creamy ice cream or gelato. It's ice cream. And it's dense. Very dense. Still Ice cream, though, but very dense. It's not bad. Just not my jam. 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs!

Super neat and fun way to elevate your ice cream experience! There's lots of fun flavors to choose…read morefrom or you can build your own! I thought it was also nice that they had dietary restriction friendly options for those who are keto, gluten free, or vegan. I actually ended up trying one of the sugar free options because the flavors sounded really yummy! I wasn't in the mood for a heavy loaded up cup, but those looked incredible too. I stopped by on a late Saturday afternoon and the space was pretty quiet and chill. The staff members were so incredibly kind and helpful when I was making my decision. They also made it really easy to transport back home. I ended up going with the sugar free butter toffee. This was the first time I've seen sf options at an ice cream shop and unfortunately it did not live up to my expectations. For the most part my experience with sugar free options has been great, but this was completely devoid of any flavor. I'm almost wondering if the sf flavors are a gimmick to make you feel like you're choosing, when in actuality they just whip up cold milk. Part of the experience is they make the ice cream in front of you, but aside from adding a little stevia I'm not sure what all went into my ice cream. When I got home and tried a scoop it just tasted like whole milk. I was super disappointed because I got a large! I'm torn between giving the sf option another shot or just writing it off forever. It was my first time trying Sub Zero, so I'm sad this was my first impression. Besides the flavorless taste, the texture is fun and almost reminds me a little of dippin dots. Overall, torn on my decision to try this place again or not. There's so many good dessert options around, so I guess we'll see. I still think it's a place you should try at least once, but order the sf options at your own risk!

I went to Rockwell ice cream last year when I was staying in town. So I thought I would try it…read moreagain this year and was very disappointed. I got one scoop that that was half melted and two other ones. I walked out the door down to the corner and then realized I left my small package of macarons on the counter when I paid. So about 90 seconds later, I returned and asked if I could get them. The one that helped me said that she threw them in the garbage I said OK can I have them still? She got this funny look on her face and ask if I really wanted them, I said yes. I do not know any business It would throw a customers package away just after they leave. It took her about a minute to bring them back out. I said thank you, but then I noticed there was only one left in the bag. I asked her where the other ones had gone to. She said she had no idea. I have no idea how a bag with the top that was folded over and crushed when I left it and folded it over when I got it back had two of the three items missing. Guess we'll have to find some other ice cream place when I come to Provo. My wife was disappointed to not get the macarons. At least they could've been honest..

My first time trying Rockwell ice cream and it was 10/10. All the ice cream flavors sounded so…read moregood, but my friends and I settled on Biscoffi, Strawberries and Cream, and Rockwell Road. The Strawberries and Cream and Rockwell Road were good, but the Biscoffi was phenomenal. If you love biscoff cookies this is the icecream for you! Every bite had the perfect amount of biscoff flavor without it being too overwhelming. The strawberries and cream flavor was fresh and fruity, and surprisingly was very light. The Rockwell Road was not as interesting as the menu made it seem. It tasted like rich dark chocolate icecream, but still solid nevertheless. I was afraid it might've been three heavy choices, but they were all delicious. The only downside is that I hate how they pile one flavor on top of the next, so you have to work through one layer/flavor before getting to the next. Next time, I'll just be getting the Biscoffi alone. Service was fast and this place was packed at 10pm at night. They have a small seating area inside, but my friends and I just took ours to go.

It's a Snelgrove Ice Cream. So you know it's going to be good…read more You know you're going to get friendly and cheerful service. You know it's going to be a cheery place inside. You know the ice cream is going to be great. This time I had the Chocolate Brownie Bites, or something like that, and Bear Lake Raspberry. Oh man...SO good! After I finished that, I had to go buy another scoop of that Chocolate Brownie Bites. The chocolate ice cream is creamy with perfectly sized chocolate slivers with perfect snap/crunch, and small chewy bites of brownies. SO good. Utah is an ice cream mecca. Snelgrove Ice Cream is one of those good reasons to live here. 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs!

Love Snelgroves so much! I grew up eating Snelgroves ice cream with my sweet grandpa so I…read moredefinitely feel nostalgic eating their ice cream! Caramel cashew and raspberry Oreo are favorite flavors of mine. This ice cream has ingredients I can recognize and I don't get sick after consuming it which is a huge plus for me! My kids love their double cones and I love the affordable price! The service is great and the stores are clean and fun.

Super friendly staff and clean shop. I LOVED having the whole pecans in the snappy turtle. Still…read moreso crunchy and crisp. That is the main reason I ordered it, other than the fact that it's chocolate ice cream. Yum! The banana flavor with brownie bits n caramel was good too. You really can't go wrong here. Everything is so good.

I love the ice cream! They have a lot of good flavors and the texture is perfect. For some reason…read morethis location consistently gets my order wrong though. Some employees are amazing and so friendly! Some seem like they really don't want to be there so customer service is hit or miss. I've been going weekly since it's been hot lately, and twice in my recent four visits they got the flavor wrong. The first time I luckily started eating it in my car and noticed it was wrong so they fixed it right away when I went back in the store. The second time I took it home to eat so didn't realize it until it was too late to be fixed. I wish they would repeat back the flavors to you when you checkout or at some point during the ordering process to be sure they're correct. I guess the lesson for myself and others is to check all of the flavors in your bowl before you leave this store.

First time visiting Yogurtland since we moved to Utah. We are so happy we did! Inside is kept…read moreclean, the cashier was extremely polite and friendly. The flavor variety was excellent even for someone like me with a gluten allergy. This is probably our new fav frozen yogurt place!

The best froyo in town!! The customer service is always the best and the place is very clean!read more

Look, all I gotta say is Elijah is an all-star. Homeboy is goin' places! My typical interactions in…read moredrive-throughs are similar to talking to a victim of a dementor's kiss; a shell of a human whose soul has been devoured by the corporate void in exchange for meager wages. Not Elijah - heaven parted its veil to send us this tender mercy, a message that all is not lost (although in this economy, we gettin close). I don't know him personally, but I wish I did. What an employee! If you're looking for a pick me up, look no further! Also, the piña colada smoothie was delicious!

I love Roxberry and my favorite is their peanut butter blast. What I don't like is that awkward…read moremoment when I can't pay until I answer a question, "tip or no tip" Here is my tip. I come in to buy from Roxberry and not from your competitors. How about "Thank you for coming in? "

Munchies is the best froyo place there is. They have delicious flavors and they have the calories…read morelisted. The topping choices are awesome and always well stocked. It's a clean little location and we love coming to it.

Had one of the froyo cakes, and it did not disappoint! Now i can get what i like in my cup in a…read morecake :-)

I love the thick shakes, crispy fries and my favorite is their pastrami burger. Everyone raves…read moreabout the onion rings and they looked huge, but I am not N onion guy.

We had a coupon come in the mail and I was quite enamored with the idea of a P.O.G. (Passion Orange…read moreGuava) shake so we finally made the trip after staring at the mailer for the last two weeks. The location is very tucked away and the parking lot kinda wonky. There was a sign on the door saying "use the other door" and the other side to this double door also had a sign which was hard to make out from the car so we trekked to the door on the north side by the drive through only to find out it was locked. So we went back to the double door and saw that the hand written paper sign said "use this door" but due to the one tiny bit of tape holding it up and the action of opening the door caused it to flip and not be read properly. The location is so new it almost has that "brand new car smell", it had good signage, plenty of seating and a great retro vibe. We loved the stars on the ceiling! We only wished that the photo of the original location mentioned where it was and that when you sat at the horseshoe table with the individual diner seats that you wouldn't sink so low that your chin was at the table height. When we went to order the boy taking our order had no customer service. No enthusiasm. No hello. Just deadpanned one syllable responses. The shop was empty-there was no rush or need to be rude. We ordered 3 shakes: brownie, heath and my POG. We were pleasantly shocked how large their regular was and the creaminess of the ice cream but the brownie and POG were disappointing. My sister thought her brownie was another heath or chocolate chip because the brownie was so dry. My POG shake had the barest hint of a floral tropical flavor. Will we be back? Maybe, if only to try their pastrami burger.