The food is exactly as good as you expect. The soft serve is ridiculously really good, the cone is delicious, and the add ons are decent. Service is always nice and the place is always clean. My only complaint is the price; it's pretty expensive for some soft serve. read more

I've been curious about this place since it was built and every time I'm in town I think I want to test it out and tonight was finally that night! They have soft dough based cones (almost like a horn shape) that are fresh baked and rolled in cinnamon. They have limited time special selections of tlother flavors too (like golden Oreo - I was so tempted on that but wanted to try th OG). The you select a different soft serve flavor, vanilla, chocolate, swirl or a lilited time flavor. Honestly they could have 2 or 3 more options of soft serve - 3 isn't a lot. Then you select a swirl in the cone like Nutella, cookie butter or peanut butter and 1-4 toppings and a drizzle. They carefully fill your cone with the swirl and a little topping on the bottom, fill half the cone with soft serve and top it, then do the top and add toppings and drizzle it. The soft serve was good but unremarkable. The topping were good but again, just average froyo stuff . I though it was good, but then I got to the cone! That's the star of the show. The cone was delicious. I wish it was bigger and maybe even less ice cream. It's worth trying, it's fun and different. They had fruit filled cones and seems like they change things up frequently. The location is clean, large and sleek feeling. Definitely a good spot for a fun outing. read more

Crispy Cones - Ice Cream & Frozen Yogurt Near Me - Provo, Utah

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Crispy Cones is a fun dessert shop that serves hand-rolled dough cones grilled rotisserie-style and coated in cinnamon sugar or specialty flavors. You can customize your cone with spreads, soft serve ice cream, and a variety of toppings and drizzles. I got the special cone with Reese's Puffs coating. To be honest, I couldn't tell much difference between that and the regular cinnamon sugar coating. It was also a lot more messy eating that--there were crumbs all over the table and on my pants (be careful if you're wearing nice clothing!). It was yummy though! The cone was warm, soft, and slightly crispy on the outside since they make them fresh. It did make my ice cream melt very fast though. As for the ice cream, I didn't find it anything extraordinary. I think they focus more on the cone than the ice cream, but I think they should invest a little more in the ice cream and make it creamier. It's definitely a unique dessert experience. The shop was clean and the staff were super friendly and welcoming. Prices are a bit on the higher side--around $8 for a cone with ice cream and toppings. It's quite pricey for what you get, but the novelty and quality make it worth trying at least once. I'm not sure if I'd return though. read more

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Food Quality: 5/5 Service: 5/5 Cleanliness: 5/5 Value: 5/5 First time visiting Crispy Cone and it was fantastic! The staff was very welcoming and the restaurant was clean. I loved all the choices to choose from and the cone came out super quick. Can't wait to come back! read more

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I was excited to try this place, but unfortunately I was underwhelmed. The ice cream itself is fine, and I like that you can add different toppings and spreads, but it's pretty hard to eat and gets really messy. I didn't feel like it was worth it over all. I appreciate the fun and unique idea, but I won't go out of my way to come back. read more

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My 1 and a half year old daughter loved this place! We got the specialty cone of the month which had Oreos on it. We got it spread with cookie butter, chocolate ice cream and topped with peanut butter cups and drizzled with cookie butter. It was fantastic. It was just super messy though. My cousin got some fruit one which was a cone fillies with strawberries. She enjoyed hers. We will be back for sure. read more

Crispy Cones - Ice Cream & Frozen Yogurt Near Me - Provo, Utah

Crispy Cones offers a very customizable ice cream experience--choose from two types of cones (the original cinnamon sugar or rotating specialty flavor), a spread that lines the inside of the cone (strawberry jam, Nutella, and cookie butter were a few options), the soft serve ice cream flavor (vanilla, chocolate, twist, or weekly flavor), toppings (candy, fruit, etc.), and drizzle (caramel, Nutella, cookie butter, raspberry). The cones were yummy, though I wish there was more ice cream inside -- it feels like you eat all the ice cream before you get to the cone, and they you're eating the cone and spread all by itself at the end. The ice cream wasn't the best soft serve ever, but it's still a good treat overall. The service was fine, as I didn't wait more than a couple minutes after submitting my order to receive my custom cone. I wish there were napkins on all of the tables, rather than just at the water station, because these cones can get messy. read more

Crispy Cones - Boo Berry swirl with Kit Kat in an Oreo cone - Ice Cream & Frozen Yogurt Near Me - Provo, Utah

Very cool and tasty concept. We really enjoyed the food and the service was excellent. The prices were on par with prices as similar establishments. We're along way from the $1.20 I used to pay for a cone at Baskin Robbins when I was a kid and if my Grandpa were still around, he'd probably rant about how ice cream used to cost a nickel when he was a kid in the early 20th century. If he hadn't checked out over 30 years ago, I would really enjoy listening to his hot takes on Bidenomics. In any case, my only actual criticism is that I wish they used more premium ice cream. My chief complaint about Cold Stone is that they use mediocre ice cream propped up by excessive mix-ins and though the ice cream here isn't as low end as Cold Stone's, it would be cool if it were more at the level of Ben & Jerry's. That aside, I'll totally be back to try some of the other flavor combos. read more

Crispy Cones - Ice Cream & Frozen Yogurt Near Me - Provo, Utah

Had dinner across the street and wanted something sweet, saw this place and wanted to check it out. It's wasn't too busy when we went. We placed our order on an iPad and the ice cream came out very quickly. Cone was not warm and a bit on the hard side, thought it would be more fluffy. Held on to the ice cream decently. Would definitely share this with 1 or 2 other people, pretty big size. read more

Crispy Cones - Crispy cone with mixed chocolate and vanilla ice cream - Ice Cream & Frozen Yogurt Near Me - Provo, Utah

I got the plain cone with Nutella, and she got the cone with ice cream and biscotti. If you like your chimney cake soft and warm, then get the plain cone. So yummy! It's a fun trip, and my daughter said it was totally worth the drive down from Sandy. read more

Crispy Cones - Biscoff and vanilla ice cream - Ice Cream & Frozen Yogurt Near Me - Provo, Utah

Such a fun treat. It reminds me of a trip to Hungry where I tried it for the first time. I like the flavor combinations. The employees who helped us with our order were really friendly and the entire restaurant was spotless. It's just a great weekend treat! read more

Crispy Cones - All in! - Ice Cream & Frozen Yogurt Near Me - Provo, Utah

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It's been years since I had a Crispy Cone, last time was back when it was just a food truck in Rexburg, ID. Walking into the location was surprising! Super clean with the black on white theming and very high tech with their ordering system* and their touchless water station. I found it interesting that they weren't cooking the cones per order, not that it's bad just wasn't what I remembered. That seemed to be a theme for tonight, the cones were smaller and thinner. Definitely still tasty though! *Seems odd that you are forced to tip when you order on iPad and then have to go pick up your treat once your name is called.* read more

We really wanted to like this place. It's a unique idea and something we were excited to try. The cone itself isn't bad, but you have to get through so much low quality soft serve to get to it that you are kind of over the whole experience before you get to the cone. I would suggest asking for half the ice cream, which is not good anyway, and just eating the cone with a little ice cream on the side. Giving them one star for the order process - I like the self ordering system and another star because the staff was friendly. The cones take FOREVER to make. We waited almost 30 minutes and there were only a few people ahead of us. At first, I thought they were just understaffed, but after 30 minute of observing their processes, it's pretty clear that this is just a time consuming task. It is not scalable, and if they are successful in attracting crowds, the wait is going to be a huge problem for them. I hope they are able to figure out a way to scale the operation and find a better soft-serve supplier. I may go back in a year if they are still around to see if they were able to pull it off. read more

Crispy Cones - Ice Cream & Frozen Yogurt Near Me - Provo, Utah

We came in a Friday night and it was busy. The self order station wouldn't work for us so the employee came over and took our order. She was efficient and doing an excellent job but the only worker we ever saw there??? Could definitely use at least one other person on the shift. The cone itself was our favorite part! So fun to have this little bit of the Czech Republic here in Utah- definitely recommend for a different treat! read more

Crispy Cones - Crispy cone with cookie butter spread, vanilla soft serve, biscoff cookies, and cookie butter drizzle - Ice Cream & Frozen Yogurt Near Me - Provo, Utah

We've been here twice and it has not disappointed! It is a little more spendy for ice cream...but it's not your average ice cream place either. Their cones are almost like a yummy donut type of consistency. You have many options to put on the inside and outside of the cone as well as choosing the ice cream. They do their regular cone and then each month they have a specialty cone. Each week they also have a specialty flavor of ice cream. We don't live close to this location, but it's a fun meetup or date night dessert! read more

This spot is a little hidden since it's in a brand new building with the space next to it still under construction. We went around 8pm and it was a ghost town. There were two young employees working who we didn't interact much since we did self ordering. Small selection with some good options for different toppings and things. I'd definitely recommend the fruit option so you get a hot and fresh cone! The cone itself was delicious, and the fruit was fresh. The only reason I give 4 stars is because I've been fortunate enough to travel Eastern Europe where chimney cakes originate and for this price there you'd get something 4 time the size. These cones are small! Which is great for a light dessert, but the price just seems a little crazy. Otherwise I think it's a great spot read more

Crispy Cones - Fruit cone with cookie butter spread, strawberries, whipped cream and raspberry drizzle - Ice Cream & Frozen Yogurt Near Me - Provo, Utah

It's their grand opening, and there were so many people. The line went all the way outside. We got the ice cream cups for free and didn't try the cone. The ice cream itself was average. The vanilla and chocolate flavors are the soft-serve ice cream you can get at ayce restaurants. The mango special flavor was good, though! The cone is probably the selling point, but it's expensive ($7.69), so I didn't buy it. However, it looks amazing, and I might try it sometime. This place is clean, and there are people standing there with towels ready to clean up. Very friendly staff! read more

Crispy Cones - chocolate ice cream with Biscoff topping - Ice Cream & Frozen Yogurt Near Me - Provo, Utah

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The food tastes really good. I love the cone in particular. The food tastes quality, which is unique for a soft serve approach. It is on the pricier side unless you just get the hot cone, which is super good too. read more

Crispy Cones - Chocolate cone with Nutella, almonds, and raspberry sauce. - Ice Cream & Frozen Yogurt Near Me - Provo, Utah

Yummy!! the store smells amazing but service is a little slow. so good tho and the people were very kind

Service was amazing, and ice cream was super smooth! Definitely a go-to spot for a quick sweet treat! read more

Crispy Cones - Setting rack for soon to be cooked cones - Ice Cream & Frozen Yogurt Near Me - Provo, Utah

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So excited about the newest ice cream shop in town! Crispy cones is clean, upscale and in a great location. There is plenty of parking but they could use more seating inside. You walk in and order at a self pay kiosk where you can easily see all the menu options. We were surprised to see that the cone was over $8 (after tax) but we had high hopes! We tried the huckleberry (weekly flavor) in a regular cone with strawberries on top. We also got the chocolate cone (monthly special) with Nutella spread, chocolate ice cream and cookie dough topping. The ice cream itself was delicious! You can tell it's a higher quality soft serve. The toppings were tasty but kind of sparse and I wished there were more. Definitely get a spread for your cone. It totally elevates the experience! The cones themselves were soft and yummy; especially the chocolate one!! Surprisingly this ice cream shop is not kid friendly. The cups the cones come in are super small so all they do is catch the drip on the bottom, but then the cone is top heavy and there's nowhere for the rest of the drips/mess to go! Our table was kind of a disaster and the napkins were not very absorbent. I also didn't see any high chairs. My recommendations for the new shop would be to add more seating inside and out, including a few high chairs, get more absorbent napkins, and maybe decrease the price of the cones by a dollar. Honestly the price of the cones is probably the only thing that will keep me from coming back! Best of luck to crispy cones!! read more

I went there because of the grand opening. It had a lot of parking spots. When I got there, there was a line. It took me 15 minutes waiting in line to order and 10 minutes to get the ice cream. There was a staff to introduce the menu while I was in line. The ice cream was normal. It's surprisingly they offered sparkling water. It's crowded inside, a few tables and few standing tables. The staff tried to clean the tables as soon as they can. However, there were few flies in and kept flying around me. read more

Crispy Cones - Menu - Ice Cream & Frozen Yogurt Near Me - Provo, Utah

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The cones are so yummy like wowie I have never had any cone like them¡ they are like churros but not churros at the same and soooo good Also the ice cream is pretty darn good because its like creamy and and just perfect read more

Got a great chance to go to Crispy cones today with a friend. The inside of the building was nicely clean and looked great. Customer service was spectacular. Very nice and caring about making sure that our crispy cones were really made done well. I ordered the vanilla with caramel sauce my friend ordered chocolate with Nutella filling and Nutella sauce on top with white chocolate chip. They were both really well done. The cone was delicious. It tasted like a churro with some ice cream I've never had that before, and it was very delicious, the only thing I would be negative on is the pricing it's a little pricey, but other than that this place is worth coming to every once in a while to get a nice good ice cream treat with a little cinnamon taste if you are in the mood for that, I highly recommend:) read more

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It's been a long time since I've been to crispy cones, but this was a little less good. Ice cream was alright, and the cones weren't nearly as good as I've had at other locations. I was a little annoyed at the process in which we ordered from a laptop and required a tip. I'm not sure why I have to tip when the only interaction I have is someone calling my name to hand me my ice cream. As for the place itself, it was nice and clean kept. read more

New favorite ice cream stop! If you're local to Utah, you know there an ice cream shop in every corner, so reinventing a classic is never easy. Crispy Cones takes soft serve to the next level. A fresh, handmade, soft bread cone, is dipped and cinnamon and sugar or their flavor of the week. Ice cream flavors are pretty classic, they always have vanilla, chocolate, swirl and flavor of the week. The menu is simple, pick your cone, pick a filling that they spread inside the cone (my favorite is peanut or cookie butter), pick your soft serve, add a topping...that's it. The place is fairly small, and depending on the day or week it may be standing room only. Service is great and if you'd prefer to order at your leisure they have self ordering stations, good for large groups. Plan to wait a few minutes because each cone is made to order. It's on the pricier side, a basic cone will be around $8, so not a bad place for a cheap date, but may be more expensive for a large family. They have free water which is great because ice cream always makes me thirsty. My favorite combination is their cinnamon sugar cone, with cookie butter, vanilla ice cream and fresh strawberries. The chocolate ice cream is a little too sweet for my taste, but the swirl balances it out nicely. read more

Fantastic idea and the cones aren't deep fried (just baked really quickly). The original cone with Bischoff spread, vanilla ice cream, strawberries, and raspberry drizzle is......amazing. Don't love the black & white ambiance inside (something cozier would've been nice), but whatever. Service was great too. (I'd recommend dumping the top ice cream part into another cup (less of a mess ;) ). read more

I was excited to try a new, fun dessert spot in town. I'll be honest, my expectations were super high because it's probably just ice cream. Right? Well I actually was pleasantly surprised! The soft serve is creamy and delicious. I'm not even a huge soft serve person but I LOVED this. Carbs are my treat of choice so the bread cones were a cherry on top! They were yummy. Picking all the toppings and stuff also made it pretty fun. Biggest thing holding them back? The price. I just can't justify coming here as often as I'd like. read more

The two girls that were working tonight were so rude when we walked in. We did walk in about 40 minutes before it closed but it was still enough time before closing? When we came in they looked at us so rudely and rolled their eyes every time someone came in. This place is yummy but very disappointed in the customer service. read more

Crispy Cones is an ice cream experience for sure! Relatively new to the Provo area, this little franchise puts a little bit of a twist on your traditional soft serve ice cream. Crispy Cones is an ice cream cone that has a toasted sugar/cinnamon infused bread base, that is filled with your favorite spreads, fruit or candies. The fun part is watching the process of how they cook and prepare the bread. To add to the visual presentation, pieces of fruit nuts, chocolate or whatever you have selected is placed on the ice cream, itself, which just enhances the taste and experience. The staff was very kind and informative when you had questions. The service was a little slow, but that is always expected when you're opening a new location and getting everyone up to speed on the logistics. I think it's a fun concept, and you should give them a try for yourself and see what you think! read more

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The service was amazing!! Felt so welcomed and the owner even helped us pick out his top favorites. The ice cream was yummy and the cones were so good, especially the coconut one! Plus eating the cones and getting them all over our faces sent my husband an I into a laughing fit. Made such a good date night. read more

I went here on a Saturday night with some friends. It wasn't too busy when we got there, we ordered at their little kiosk and waiting less than 10 minutes for our order. It was delicious and was fresh made to order. I really enjoyed the taste and it wasn't as messy as you'd think haha. When we were finished they were so busy and I wasn't surprised. Great place! read more

Crispy Cones - Chocolate cone, swirl ice cream, Nutella spread, strawberries and cookie butter toppings. - Ice Cream & Frozen Yogurt Near Me - Provo, Utah

These cones are nasty. The soft serve is pretty decent, but you could go to so many other places and get just a soft served for cheaper.

We visited this restaurant this week and I thought they would have more allergy friendly options or maybe even have a larger variety of flavors but they don't. It's super basic. I have dietary restrictions and so there was nothing I could even try. (Dairy free and gluten free.) They have a sign at the front as an allergy warning that basically everything could be an allergy. My husband ordered a cone with twist soft serve, Biscoff, cookie butter. The soft serve was the same you can get anywhere so the only unique part is the bread cone which was a bit undercooked but he rated it overall a 4/10. We don't think it's worth the hype. However if you just want some ice cream give it a try and see for yourself. As for me I won't be back. There are so many other ice cream places with dairy free/ gluten free options for people like myself. read more

These look better than what they taste like. Low quality Icecream tastes like the complimentary ones you would get at a buffet. No flavor and the texture is stiff. Very messy to eat and very overpriced! Also the cone is very underwhelming nothing "crispy" about these. Just tastes like a thick doughy oily mess. Sooo Nasty! We took about 3 bites and threw it away. Laughed so hard over how bad of a product this is lol. read more

Crispy Cones - Ice Cream & Frozen Yogurt Near Me - Provo, Utah

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We stopped in around 9:40 pm on a Saturday evening. The business is new, so it's not surprising that it was so busy. We were able to order quickly at an iPad kiosk...and then we waited for more than 25 minutes to get our single cone. We finally got a text saying our cone was done, and we went to the counter to get it, only to see them throw it away because they had made a mistake. But since they had marked it done, they immediately forgot about our order and then proceeded to make others. We eventually had to remind them to make ours. As others have said, there's not enough space to sit (at least on a weekend night), so the place is full of people standing around for, again, 20+ minutes waiting for their $8 soft serve cone. When it finally came, we were surprised to see that ordering a strawberry topping meant exactly seven small pieces of strawberry dotting the sides. It was about 1.5 small strawberries. And the amount of Nutella sauce on the outside of the cone was nothing like the pictures that are on the video monitors throughout the store. Obviously, there's some advertising at play, but plenty of other similar dessert concepts have the decency to make what they hand you look a lot more like what's on the screen. How did it taste? Pretty good. But it's just about the messiest dessert I've ever had. The container is barely enough for the cone and then the ice cream towers above it. Every single person in there was clearly having trouble figuring out how to eat it. We ended up dumping the soft serve into a larger water cup and then trying to eat what was left in the little cup...where there was melted ice cream that kept spurting out according to Archimedes's principle. Both of us ended up with ice cream spraying into our laps. If I were to go back, I'd probably get just the cone without the ice cream. But that would still cost more than $6.50, and that seems like a huge expense when I can go to Rockwell, get served a lot faster, and not get dirty afterward. Plus, they won't charge me a $0.13 "convenience fee" on the iPad or try to force me into tipping before anyone has done anything for me yet. Finally, I don't know how the name Crispy Cone came to be when it's the LEAST crispy cone I think I've ever encountered. read more

Pretty disappointed. I've had the European pastry dessert part before. Really good on its own. Adding a spread, very mediocre soft serve and a sauce ends up being super messy and altogether not good. They should focus on the "cone" part. Ditch the ice cream and topping. read more

Loved our experience at crispy cone! We ordered on the iPads and the owner was super kind to give us a rundown of how everything works. It was super busy for a Tuesday evening at 9pm but we got our cones after about 5 minutes! The crispy cone was super yummy -- we had the biscoff spread inside and it was a nice touch! read more

Crispy Cones - Ice Cream & Frozen Yogurt Near Me - Provo, Utah

Absolutely the worst kind of dessert, the dough is chewy and the ice cream is plain. Don't waste your money

Awful and overpriced. I went with my husband and 4 of our friends last night. The ice cream is very low quality, mc Donald's ice cream is better We each got different toppings and all of them were stale and tasted old. My cone was actually good, but one of my friends cones was straight dough and my husbands was so over cooked it was as crunchy as a chip. For two ice creams it cost us $17.50 and it was NOT worth it. read more