SVS Vision Optical Centers

5.0 / 5.0 Rating | Ready to Copy & Post…read more 5/5 Stars -- Outstanding Personal Service & Top-Tier Eyewear! I couldn't be happier with my experience at Berkeley Optical! What really sets them apart is that you're dealing directly with the owners of the company. That owner-operated care and attention to detail make a huge difference in customer service. On top of the fantastic service, the quality of the glasses is incredible. I picked up a pair of Silhouette reading glasses and prescription Ray-Ban sunglasses, and I get compliments on them all the time. If you're looking for high-quality eyewear and people who truly care about their customers, go to Berkeley Optical!

A huge selection of frames, that you won't find at the chain stores. Comparable pricing. You deal…read morepersonally with the owners

2.8 mi•Downtown Royal Oak

Whether you need glasses or sunglasses, we have what you are looking for!

We have Coach sunglasses!

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Pitaya

3.4(43 reviews)

Pitaya has been my go to spot for many years now. Everything is color coordinated so if you're…read morelooking for something specific it makes it easy to find. All the staff is helpful and kind.

Pitaya used to be my favorite store until they stopped selling xs. Their smalls fit like a medium…read more If they don't want to cater to all sizes they should say that. Not very petite conscious.

2.5 mi•Downtown Royal Oak

Fall colors

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Lost and Found Vintage

4.2(94 reviews)

This place did not smell vintage so they must clean their pieces well. The pieces also seemed in…read morepristtine condition for things that old (I was trying on items from the 70's.) The prices seemed a bit much ($60 for a dress from the 70s in pristine condition) but I'm no expert on vintage. There were accessories too and mens in the basement. The employees were friendly but by not means stylists (which I would have loved!) Meanwhile, I got a unique dress to wear to a concert from a band from the 70's (and looked like a cute dress while out and about in regular sandals) but my plan is to get some white go go boots and other mod accessories and jazzz it up for Halloween. Stay tuned!

Customer service was good. and the selection of clothes was nice. however the prices are bizarre…read more $70 for a t shirt is insane, and $50 for a ring, and $40 for a hat. All items could be found at a reasonable thrift store.

So Cute!

Come One,Come All

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Shoes and Bags

Munro Crafts

3.1(59 reviews)

3.1 mi

This is my goto store for everything. I'm always creating something new and fresh. Munroes seem to…read morehave everything I need. The girls are always so helpful. They ship quickly if you can't get over to the store.

They Can't be bothered with questions. Thinking it would be convenient because it's close, but…read moreafter the third time ,never again.. Owner needs customer service classes. Too many other places to go to.

2.8 mi•Downtown Royal Oak

Over 100k of beads all over the store. So many options!

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Swarovski and Czech glass candy earrings! A sweet addition to any outfit for a candy lover! An example of what can be made

Henry Ford OptimEyes - Royal Oak

4.0(13 reviews)

Great service! I saw doctor Newberry and she was the sweetest. She took her time during the eye…read moreexam and explained everything she was doing. It didn't feel rush. They have a good selection of glasses, but it does take about 2 weeks to come in. The location is very convenient, right downtown royal oak next to the parking structure

Hannah is amazing! When i first came in to pick out a pair she was in training and was also patient…read morewhile i was indecisive. When I can back a few weeks later to pick them up she was thriving and running the show. It feels personable when i'm there. The glasses options seems to be mainly high end when sometimes i just want a cheap frame. There were less desirable options at that price point where i have had that option at other places.But again still great staff and service.

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Thrifty Florist

5.0(2 reviews)

2.3 mi

Great selection, great prices, and very enthusiastic team. My go to florist in the Detroit area.read more

Thrifty florist is an awesome place. I came in with little idea of what I wanted, and Eddy quickly…read moremade me a beautiful bouquet for a fair price!

De'Twah Luxury Eyewear

5.0(1 review)

3.0 mi

Large selection with unique finds. Vintage selection was a nice addition. Best part is they take my…read moreFlexible spending card! Highly recommend

From the owner: Specialties: Custom Cartier Eyewear, Optician-Owned,…read moreWomen-Owned.

They accepted my FSA

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Pearle Vision

3.0(48 reviews)

2.4 mi•Downtown Ferndale

I just returned from an eye exam from this location. I have been going to the eye doctor for over…read more20 years and this was one of my most pleasurable experiences. Dr. Sistick was awesome! Tava also was very nice and professional in working with me during my payment of the bill. I will be back and will also be bringing my kids here in the future! Nice job of gaining a satisfied returning customer!

Had a fantastic experience with Dr. Blum today. Was my first official eye test in years and it went…read moresmoothly. She explained everything throughly. Also the front of house staff were very sweet and warm!

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Tamika J.

7 years ago

The Customer Services Representative Danny was awesome with his expertise and knowledge of eye wear makes me want to come back to get a second pair of glasses. The eye exam was great also with the doctor. I can see much better with looking at word processing for over 35 years as a teenager and today's advanced technology; my eyesight had blurred vision in which the doctor was able to correct for better vision with bifocal glasses. But most time you are with the customer service and my experience with Danny was superb. So therefore, ask for Danny on Coolidge just north of W. Nine Mile in Oak Park, MI. Thank you, Danny. Well job Done! read more

Jade G.

5 years ago

Loved the visit I had today with your location. Your staff specialist JAY specificslly made me feel so welcome and even worked above and beyond to ensure that I was serviced and had my needs met. He fixed my glasses when other locations couldn't. he has such great customer service and even stopped for a moment to help me even though he was about to go on lunch and was just fry. He puts customers first and that is was customer support is all about. he Has a great personality and is great at what he does. He made me feel comfortable at coming back !!!!! thanks read more

Alexander S.

6 years ago

The staff was very courteous cheerful and provided excellent assistance. I appreciated the time and care Dr. Epps provided during my eye exam. My glasses arrived earlier than expected and I was immediately informed they had arrived. I was very thankful for the service I received. The glasses that I had prior to coming to SVS vision were destroyed. I didn't have a backup pair. Given the complications caused by COVID 19, I thought it would take a month or longer to get a new pair of glasses. It took less than a week from the time I contacted SVS. read more

Kat K.

7 years ago

This location is great. I've come for 2 annual eye exams now, and this time I was in-and-out within 20 minutes. I hadn't even finished filling out the paperwork before I was called into the exam room they were so fast! Granted, I did not need to pick out new glasses at the end of this recent visit, but I still believe the process would have been fast had I needed new ones. The staff is friendly and the doctors are great! Dr. explained every step of the process as she was going through it, which makes me exponentially more comfortable. read more

Yvonne A.

5 years ago

I am very satisfied with Dana,who is at your Oak Park Store..First, I loved her sweet smile along with her personality..She made sure I was satisfied with my purchase..She made sure I had the best in my insurance range. I could not have picked out my glasses if it wasn't for her expertise and knowledge. I'm so satisfied with the choice, I can't wait to show them off. I told my friends about her, and they will be going to her for their next purchase..My thanks to Her, and to SVS..Yvonne Allen Satisfied Customer.. read more

Salisha W.

6 years ago

The staff were very helpful and knowledgeable. I will return for future visits and also recommend this store to friends and family. Although times are a little difficult and it was a little strange trying to pick the best glasses with a mask on the lady who took Care of the process did a great job at helping Me get the visual of the glasses I picked. The optometrist was amazing, definitely up to speed and very informative. Thank you for continuing to be there for the community in these uncertain times. read more

Roby M H.

5 years ago

My sister and I both had our eye exams.The ophthalmologist was very friendly and took the time to thoroughly examine my eyes so that I had the right prescription for the new lenses. The staff member who measured my eyes to fit my glasses guided me through the eye glasses frames selection process. My sister and I both had a good experience here. We left very pleased knowing that we had received the best service that day in having our eye exams and selecting our eye glasses frames. read more

Angie L.

5 years ago

The Optometrist was great! Very kind, understanding and through. The staff was friendly and I was provided with various pricing options on my lens. I appreciated not being pressured into a sale and the information that was provided was also helpful in finding a happy compromise for lenses. I will definitely return to this location and recommend them for your Optometry needs. read more

Mary B.

5 years ago

They are the best! I ran a bit late due to traffic and they still was able to fit me in. The customer service was phenomenal. The eye doctor was very nice and full of humor. The young lady Shakeytta who assisted me with my purchase was amazing, patient and kind. She applied every discount she could to my balance. I highly recommend SVS Vision Oak Park MI. read more

Nicole W.

3 years ago

This SVS location is the best. The kindness and consideration makes the long wait at times okay. Everyone I've encountered at this office was knowledgeable, helpful, professional, explained policies thoroughly, squeezed me in on the schedule and made sure my daughter got what she really needed. I appreciate this SVS team, thank you. read more

LaGina L.

6 years ago

The staff was great and very pleasant, but I'm not to satisfied with the glasses. When I received them to frames were extremely wide and off, which there were not that way when I tried them in. Also as of today the cushion on the glasses just snapped off. I only have been able to wear the glasses 2 days. read more

Linda S.

8 years ago

I tried this place after bad experiences with another large chain. The staff is friendly. The wait times are minimal. The doctors are knowledgeable. The prices for contact lenses are way cheaper than what I was paying before. I received excellent service and I won't hesitate to return. read more

Alicia F.

6 years ago

The staff were very helpful and professional. I scheduled an appointment for me and my boyfriend, and they made sure to disinfect everything, even between my appointment and his. This was also his first time getting glasses, and they made sure to explain everything very well. read more

Sherry J.

6 years ago

The staff was friendly and professional. They make sure all their equipment is sanitized for our safety and everyone wore masks and globes. I got the results from my eye exam in minutes which is rare. They don't open the door unless you have an appointment which is good. read more

Robin S.

6 years ago

The staff was wonderful and friendly. The were constantly disinfecting the store and everyone was wearing a mask. It was a great experience. And I love the glasses they helped me pick. Oh and someone brought them to my vehicle for me. Awesome!!! Thanks so much read more

Sylvia C.

5 years ago

Very knowledgeable and friendly staff! Dr Vicki Kelly was amazing! She definitely cares about her patients and it shows. She's very knowledgeable and answered all my questions. She takes her time and puts you at ease during your appointment. I highly recommend! read more

Kim M.

5 years ago

Jamilla sales rep was Great! Very helpful, patient and knowledgeable about SVS product line, discounts, and upcoming sales. Thank you Jamilla! Dr. Tracye Epps was very professional and knowledgeable. Everyone in the store was friendly and professional. read more

LeDonne A.

7 years ago

I love the staff, I love my choices of eyewear. I get so, so many compliments on all of my eyewear. Dana is a fashionista when it comes to what looks good on you. Have recommended SVS on Coolidge in Oak Park to all that are interested in my eyewear. read more

Diane C.

5 years ago

I really liked the orderly method of working with me & the short wait from beginning to end..... 1. Check-in, 2. Brief wait for eye exam, 3. Efficient thorough eye exam, 4. Brief check-out very professional, friendly & effcient! Loved it!! read more

Beverly J.

5 years ago

The customer service experience was excellent. The staff was very helpful and friendly. My mother glasses had to be repaired and the staff was so attentive to her needs. Thank you so much for your kindness and professional support. read more

SVS Vision Optical Centers - optometrists - Updated September 2026

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House Of Optical

3.9

(94 reviews)

Update: House of optical reached out right away and offered for me to see another doctor. I was…read moreable to see Dr. Langton and he was incredibly patient and helpful in resolving all my concerns. I would definitely return to see Dr. Langton. I also want to shout out the front desk staff. They have been super nice and helpful. Original: Office staff were very friendly and helpful. I saw Dr. Robert Feldman. Although I felt he did a good job with the exam, the entire second half of my appointment felt extremely rushed. I specifically came here because I have had issues with my glasses prescription. When I asked if we could discuss my glasses, after he said we were done, he seemed very annoyed. He did take a look however, but his annoyance continued and he made me feel very rushed and unwelcome to ask questions. This is extremely upsetting considering I looked at many reviews and had this place recommended based on a community Facebook page. I am leaving with questions and concerns that were not addressed and will now need to come back because he already was gone immediately after my appointment ended.

Been a customer for over 25 years, but suddenly their service and attitude have gone down the…read moretoilet. Went in yesterday to pick up two new pairs of glasses that I was told were ready. When I arrived, they were quite busy and I wound up waiting for approximately twenty minutes to be seen. I completely understand the wait as I came there during one of their busiest times. Once it became my turn i was greeted by a woman with unnaturally dyed red hair, and I could tell, had an already karen like attitude. She sat me down and I tried on my glasses. The first pair, we're my riding glasses. Everything was fine. I could see good. The bifocals were lined up perfectly. The second pair are my daily glasses that I wear all the time. The distance vision portion was perfectly fine, but I couldn't see a thing out of the bifocals. The woman immediately became a bit frustrated and said that all the measurements were what they were supposed to be. And she didn't understand the problem. I told her regardless, I can't see out of the glasses in their current state. Could you please check the measurements? Make sure they're right. We have to send these back. She took the glasses and went into the back room for another 10 minutes came back out and told me to try them again. I put them on and still the same issue. The bifocal portion was way too low on the lens for me to properly see out of I took them off, placed them on the table. And said, very quietly and very calmly, no I still can't see a damn thing. She then immediately began to chastise me and dress me down in front of everybody in the store about my language, and that I am never to use profanity around them and the children that were in there, there was one child. If you can call him that in the store and he was about seventeen years old. And I think he's heard worse things than somebody whisper the word damn. I am a 59-year-old man. I have never been chastised and dressed down by anybody in public that way, that was the most embarrassing thing. I think I have ever experienced. And because of this house of optical is losing a twenty five plus year customer, his wife and his children as well. The only decent thing about that place that I can tell at this time is Priscilla. She was extremely helpful, extremely polite. She took over everything from this vile woman and come to find out, figured out that my eyes were not measured properly by the technician who initially took the measurements, and that the glasses were wrong and needed to be remade. Priscilla deserves a raise. The red headed. Karen deserves a pink slip.

Pearle Vision

3.5

(83 reviews)

I stopped by with several pair of glasses that needed minor repairs…read more At the door, I found I needed to call for someone to let me in. They did all of the appropriate covid safety checks and then I got to meet with Julie Nelson. None of my glasses were purchased there, however, Julie was extremely pleasant and repaired 3 pairs. When I asked what I owed her she said nothing. So courteous! So helpful! Covid precautions (mask, hand wash, Temperature check, distance). I will definitely be back next time I need an eye exam or new glasses!!! I highly recommend. :)

I purchased Cartier glasses from Pearle Vision Royal Oak on April 1, 2025, and dropped them off on…read moreMay 5 to have prescription lenses added. I was told it would take 3-4 weeks, but after being given multiple false completion dates (June 6, June 13, June 17), I finally received them on June 18--with no apology for the delay. Assistant Manager Resha told me the glasses failed inspection and were being expedited, but the communication was poor and inconsistent. I paid over $1,800 for my frames and lenses and was only offered $50 compensation for the delay by the manager Tracey, which is completely unfair. Very disappointing experience. I paid in full with no issue, but was left waiting weeks with no accountability.

Henry Ford OptimEyes - Royal Oak

4.0

(13 reviews)

Optical World

3.3

(16 reviews)

I have had two bad experiences here. Some of the staff are rude and not helpful. I will not be…read morereturning. Retraining in customer service is very much needed.

I have always received my glasses from this company for over forty years and I love this company…read more Continue to do your best and I really appreciate you...**********

SEE

4.3

(38 reviews)

Love this store, they have the best employees. They are so friendly, plus the eye doc is great too!…read moreGreat experience!

Jessica and Erin were fabulous. Very professional but friendly and engaging. They listened…read moreattentively to my needs. I really appreciated the time they had spent with me. My eyeglasses came in sooner than expected and it feels like I'm even wearing them so clear.

Black and White Look Optical

3.1

(43 reviews)

•$

Great staff was east to deal with and I was not in there very long. I would defiantly recommend…read moreBlack and White Look Optical.

The 10 mile and Greenfield location owned by Ray is the worse ever! He informed me my glasses would…read morebe ready in 14 days. He had my money and my frames for 30 days without calling me. When I called, I kept getting the run around until I spoke with Ken. He informed me he would handle it. I went to get my frames when I was instructed, and Ray told the staff (by the PA system) they were not there. I waited for Ray to come upstairs, and he went into the back and reappeared with my glasses stating there was an error with my Lense, and he would have them ready in 14 more days. I filed a grievance and received them the next day. I went to get them, and he was the nicest person ever (but the rudest the day before I filed the grievance). He asked me to file a good review because he had to feed his grandchildren. Did you not have to feed your grandchildren when you were rude to me the day before? Really, dude it is because of you and your demeanor people go to the suburbs instead of patronizing our own. Ray at Black and White Optical on 10 Mile, you need better customer service skills because without us you would NOT be in business sir! This is a just a brief description of what was said during my back-to-back visit on 1/27 and 1/28. If corporate would email or call me I would greatly appreciate it. Ray IS NOT a good fit for this company, not a good representation at all!

Henry Ford OptimEyes - Detroit Main Campus

4.5

(8 reviews)

I ordered and picked up my glasses at HF OptimEyes in Dearborn - kudos for having a great frame…read morethere. Weeks later I noticed that they were slipping, not good. At the Dearborn location I was told that there was nothing they could do to fix that. One day, I decided to try this OptimEyes location in Henry Ford Hospital. Success!! Kyle listened to my concerns, watched as I demonstrated that they were almost falling off my face. Minutes later, like a freaking miracle worker, they fit me like they should have been when I first got them. Kyle, I hope someone shows this to you, I am a happy, happy customer.

I scheduled an appointment for 8:15am, it's currently 9:07am as I type and I've yet to be seen . No…read moreone has acknowledged my wait or given me an update on when I'll be seen . If you have time to waste by all means schedule an appointment at this location.

Roland Optics

3.7

(59 reviews)

I bought some amazing glasses - one arm fell off on a crusie - got home they put a new screw in. 2…read moredays later the other arm fell off. I went back and they told me that they would replace the entire pair - they told me that it wasn't worth repairing them. I love these guys super helpful!

All of the staff are Always so helpful- positive- and Kind When my kiddos are with me they are so…read morepatient.

LensCrafters

3.1

(37 reviews)

I needed a super last-minute eye exam because my eyes felt heavy and I just wanted to make sure…read moreeverything was OK. I worked with Bayda and May there and both were extremely helpful. I really enjoyed chatting with Bayda too, she helped me make an appointment for the next day, which is pretty awesome considering the holidays are about to start. Dr. Habib was fantastic. Super helpful. She spent time explaining everything to me and definitely 10 out of 10 as far as experience and service goes.

Employees are really nice. Good selection. I have gone since it was in the mall and then moved out.read more

Heritage Optical Center

3.1

(11 reviews)