I ordered and picked up my glasses at HF OptimEyes in Dearborn - kudos for having a great frame…read morethere. Weeks later I noticed that they were slipping, not good. At the Dearborn location I was told that there was nothing they could do to fix that. One day, I decided to try this OptimEyes location in Henry Ford Hospital. Success!! Kyle listened to my concerns, watched as I demonstrated that they were almost falling off my face. Minutes later, like a freaking miracle worker, they fit me like they should have been when I first got them. Kyle, I hope someone shows this to you, I am a happy, happy customer.

I scheduled an appointment for 8:15am, it's currently 9:07am as I type and I've yet to be seen . No…read moreone has acknowledged my wait or given me an update on when I'll be seen . If you have time to waste by all means schedule an appointment at this location.

Great people, service, and options! If you need anything in a optical realm here's your one stop…read moreshop

I stopped going to Crane Optical years ago when Howard Crane took over for his dad, Leonard. The…read moreprices are ridiculous and if I questioned anything I got a snarky answer from just about everyone on his staff and he comes off as a sarcastic smart ass himself. He's definitely not as caring as his dad was. That is why I decided to find another optometrist. I'm sure this review won't hurt the Crane Optical business, but these are my thoughts and experience.

Update: House of optical reached out right away and offered for me to see another doctor. I was…read moreable to see Dr. Langton and he was incredibly patient and helpful in resolving all my concerns. I would definitely return to see Dr. Langton. I also want to shout out the front desk staff. They have been super nice and helpful. Original: Office staff were very friendly and helpful. I saw Dr. Robert Feldman. Although I felt he did a good job with the exam, the entire second half of my appointment felt extremely rushed. I specifically came here because I have had issues with my glasses prescription. When I asked if we could discuss my glasses, after he said we were done, he seemed very annoyed. He did take a look however, but his annoyance continued and he made me feel very rushed and unwelcome to ask questions. This is extremely upsetting considering I looked at many reviews and had this place recommended based on a community Facebook page. I am leaving with questions and concerns that were not addressed and will now need to come back because he already was gone immediately after my appointment ended.

Been a customer for over 25 years, but suddenly their service and attitude have gone down the…read moretoilet. Went in yesterday to pick up two new pairs of glasses that I was told were ready. When I arrived, they were quite busy and I wound up waiting for approximately twenty minutes to be seen. I completely understand the wait as I came there during one of their busiest times. Once it became my turn i was greeted by a woman with unnaturally dyed red hair, and I could tell, had an already karen like attitude. She sat me down and I tried on my glasses. The first pair, we're my riding glasses. Everything was fine. I could see good. The bifocals were lined up perfectly. The second pair are my daily glasses that I wear all the time. The distance vision portion was perfectly fine, but I couldn't see a thing out of the bifocals. The woman immediately became a bit frustrated and said that all the measurements were what they were supposed to be. And she didn't understand the problem. I told her regardless, I can't see out of the glasses in their current state. Could you please check the measurements? Make sure they're right. We have to send these back. She took the glasses and went into the back room for another 10 minutes came back out and told me to try them again. I put them on and still the same issue. The bifocal portion was way too low on the lens for me to properly see out of I took them off, placed them on the table. And said, very quietly and very calmly, no I still can't see a damn thing. She then immediately began to chastise me and dress me down in front of everybody in the store about my language, and that I am never to use profanity around them and the children that were in there, there was one child. If you can call him that in the store and he was about seventeen years old. And I think he's heard worse things than somebody whisper the word damn. I am a 59-year-old man. I have never been chastised and dressed down by anybody in public that way, that was the most embarrassing thing. I think I have ever experienced. And because of this house of optical is losing a twenty five plus year customer, his wife and his children as well. The only decent thing about that place that I can tell at this time is Priscilla. She was extremely helpful, extremely polite. She took over everything from this vile woman and come to find out, figured out that my eyes were not measured properly by the technician who initially took the measurements, and that the glasses were wrong and needed to be remade. Priscilla deserves a raise. The red headed. Karen deserves a pink slip.

I feel that since they moved to their new fancy building, the service has gone down. they didn't…read morediagnose an eye issue I'm having that now forced me to go to an ophthalmologist. It also took them 3 months to properly fill my contact prescription. They made a mistake and tried to blame me for it. Not going back!

As a patient for years, I can confidently say Weisman is committed to the care of their patients…read moreand it is so refreshing! The staff is welcoming and friendly which really sets their staff apart from many places. I see Dr.Lorne and am always impressed with the level of attention and care he gives. Aside from being genuinely so nice and a pleasure to talk to, he always explains everything in detail so I feel educated on my prescription and overall eye health. He goes over the photo scans and explains what he looks for and it puts me so at ease knowing that he is paying attention and looking for those details. I always leave feeling confident after my appointments that any questions I had were answered and I know exactly what to expect for ordering any glasses or contacts and future appointments. I highly recommend Dr. Lorne and Weisman.

Warby Parker is kind of like the Trader Joe's of eyewear - all locations seem to be staffed with…read moreincredibly friendly and helpful people, and this location is no exception. I've bought glasses here, and had glasses cleaned and re-fitted when they got a little loose. The customer service is 12/10.

This place is amazing, affordable, and quick. Plus.. they'll ship your glasses to you after you…read morepick them out. 20 min appointment to get the exam and frames. Great place.

The entire experience was just great. Very friendly and professional! Glad I found them! Definitely…read morewill recommend them to anyone I know.

Very nice sales people and knowledgeable about the glasses you purchase and reasonably pricedread more

Hands down best experience I've had going to the eye doctor. Dr. Ellie and team are both friendly…read moreand knowledgable. I've converted my friends and family and they all agree. Highly recommend!

Dr. Ellie is the best! Professional, thorough evaluation and most of all relatable! Old school and…read morenew school technology so you can check all the boxes in your quest for the best vision. She also offers designer frames and Neuro Lens options!

Improve your customer service. Condescending and unhelpful staff. Won't shop here at allread more

Good customer service from Sarah and excellent eye-care skills and services. Offer quality care and…read moresupport.

After seeing 2 other eye specialist with no answers, I came to Dr. Rahmani and he knew right away…read morehow to treat the inflammation in my eyes. I now have answers and my mind is finally at ease knowing there is a treatment. Thank you!

Dr. Rahmani's office was amazing and I highly recommend seeing him for Lasek. Unlike other offices,…read morewhen your appointment is scheduled for a specific time, you are seen no later than 15 minutes later. I never felt rushed and I loved that Dr. Rahmani was personal with me and told me he would do the same surgery on his children. I saw two other doctors before deciding on Rahmani. At both of those places I was taken to a room to discuss financing and It made me feel as though I was just another person with a wallet. Those offices felt like businesses rather than doctors offices. Dr. Rahmani's office was very calm and gave me a feeling of comfort, which is definitely important before surgery. The procedure was flawless and took about 6 minutes (3 per eye). I was treated very well by not only the doctor, but also his staff. I felt relaxed going into the surgery and as soon as It was over, I went from not being able to see 3 feet in front of my face to seeing the clock on the other side of the room. Recovery was exactly what the staff prepared me for. Nothing was sugar coated like at the other two office I went to for consultations. Since my surgery I have gone back to the office twice for follow ups and have one more scheduled. I 10/10 recommend going to see Dr. Rahmani if you are considering Lasik.